Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 18, 2026|Standard Triple Room
Guest UserThe hotel is located about 10-15mins walk from Nagano station and is easily navigated using google map. Hotel provide luggage forwarding service and luggage deposit after checkout. Amenities are not provided in the room but upon check in, hotel staff will inform you to pick what you need from the area at the hotel lobby. It can also be picked up at anytime of the day. The lobby also have a coffee machine serving hot chocolate and coffee throughout the day. Pastry are provided at certain hour as well. One time free Sake tasting per guest where you need to pick up special coin from the hotel staff. Rooms are clean and quite spacious.
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Price per night from:AU$ 194
Posted on Aug 30, 2026|Standard Twin Room-Non-Smoking
Ling o_O
The location is a huge plus, right opposite Nagano Station's Zenkoji Exit. The room was clean and tidy, and the bedding was soft, so I slept really well. My only minor gripe is that the AC vent was directly over the bed, and the airflow was strong and hard to adjust. It made my trip very convenient, definitely recommend it.
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Price per night from:AU$ 82
Posted on Jun 20, 2026
Guest User
Extremely convenient location! It's super close to Nagano Station, the Nagano Electric Railway (city subway), city buses, and the bus stop for Togakushi Shrine. The room was clean, and while the breakfast selection wasn't huge, it was sufficient and included burgers. Self-service coffee, tea, and toiletries were all well-stocked. Definitely worth a stay!
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Price per night from:AU$ 77
Posted on Apr 15, 2026
_pipi_
Had a great experience staying at Toyoko-Inn Nagano Higashi-eki. Rooms were clean, housekeeping made sure you have clean towels everyday, breakfast was great. One small problem - they have 3 washing machine but 2 dryers. Great location near JR train stn, plenty to see and shop. We walked to Zenkoji Temple and stumbled upon the Sakura garden and had a mini picnic there. Will definitely come back to this hotel again the next time we come to Nagano!
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Price per night from:AU$ 77
Posted on Nov 25, 2025
M594814****
A Japanese-style hotel with extreme temperatures. Although the luggage has to be carried up and down the steep and bright wooden stairs, the old antiques in the house make life afraid of breaking up, all guests share the bathroom bathroom and hot spring ♨️. But it is so warm, the space is reasonably used upstairs and downstairs, and the 20 or so rooms are scattered. Comfortable hot spring baths, soft cloth tatami mats and the quiet environment in the store make people relax. The hotel operator is an elderly couple over 80 years old, busy upstairs and downstairs every day, ushered in, the 81-year-old gentleman not only has a hard body but also a super memory, every time the guest goes out, he picks out the guest's shoes and puts them in front of the guest, never making mistakes. Grandma is also radiant and kind, and she will not forget every word the guests have said to her, carefully and meticulously. The two elders stood outside the door in slippers and bowed and waved goodbye to us until the bus traveled. Maybe it is because of the fact that this century-old store has been passed down. I hope everyone can feel their precious warmth and cherish it when they stay.
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Price per night from:AU$ 86
Posted on Feb 15, 2024
Wei Le
This place is ~5mins walk from Zenkoji temple. neighborhood is peaceful at night.
Shoes to be removed outside the accommodation. Rooms are on the 2nd floor so you'll have to carry your luggage up (there's no lift).
Room (with window) is huge. You'll have to head downstairs to use the shared toilet and shared onsen (no toilet inside the room).
We were only allowed 30mins of onsen time for 2 pax - couples weren't allowed to use the onsen concurrently so we had to go one after another (i'm not sure if the instructions got lost in translation..). Felt very rushed so i didnt really get to enjoy the onsen experience, but overall was nice and clean.
Interesting 6.30am tour around the area and within the temple itself, followed by a simple vegetarian breakfast (porridge with omakase-styled sides with miso soup) back at the accommodation. The morning tour lasted from 6.30am - 8.30am.
The accommodation provided a fleece blanket to each pax to bring to Zenkoji temple to keep us warm during the morning praying ceremony. We went on 30 Dec and it was SO COLD.
Overall interesting experience but accommodation price is pretty steep IMO.
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Price per night from:AU$ 117
Posted on May 18, 2026
HAIRIL BIN DAUDHere’s a polished review you can post for Nagano Plaza Hotel:
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I would like to express my sincere appreciation to the team at Nagano Plaza Hotel, especially Ms. Omi Hikaru.
Despite my late check-in at around 10+ PM, she went the extra mile to warmly greet me and ensure that my room arrangement was smooth and comfortable.
What truly touched me was her thoughtful initiative after learning that I had to leave early for a day tour and needed to be at Nagano Station by 0640 hrs. She kindly prepared and packed breakfast for me in advance so that I would not miss my meal before the trip.
Such genuine hospitality, attentiveness, and dedication deserve to be highly recognised and commended. Small actions like these create unforgettable experiences for guests.
Thank you once again to Ms. Omi Hikaru and the team for the outstanding service and kindness during my stay.
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Price per night from:AU$ 47
Posted on Feb 4, 2025|Japanese-Style Room 26 To 30 Sqm
Lam.,The shared toilet and bathroom were not far from the Togakushi Shinkoge Onsen Yukan, so we took a shower directly at the hot spring.
The room was just okay, but the kids had a lot of fun playing in the thick snow outside.
If the boss has time in the evening, he can prepare a dinner even if it is past dinner time, but he can only choose one dish, curry rice or roast beef rice, and the charge is 1,100 yen per person.
It takes about 5 minutes to walk to Zhongsha. You can take a taxi to the ski resort or to downtown Nagano from Zhongsha. It is very convenient, but the bus interval is long.
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Price per night from:AU$ 45
Posted on Apr 19, 2026
Guest User
Location is a bit far from the JR station. Good that there are plenty of option for convenience store. Most of all, the staff's are very friendly. We also love the coffee!
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Price per night from:AU$ 45
Posted on Feb 20, 2026
LaiZai
Excellent location, right next to the JR station, with a convenience store downstairs and plenty of izakayas nearby.
Although the hotel is old, the staff service was absolutely fantastic!
On the 10th floor, there are complimentary massage chairs, local sake, soft drinks, and noodle soup served with local specialty seven-spice powder. Even though the items are complimentary, the staff were incredibly friendly, and I could really feel the hotel's attention to detail. A truly wonderful experience! I'd definitely stay here again if I ever come to Nagano!
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Price per night from:AU$ 70