Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 8, 2023|Japanese-Western Mixed
Guest UserOur favourite booking throughout our entire Japan trip! This inn is a family business so you can imagine how hospitable the entire family was to us this 2D1N. Regretted not staying 1 more day as the entire village was very relaxing. Room is super clean, yukata was provided for us to visit the public baths, access to all 7 public baths provided as well. We have everything we need with this inn! There’s also a private onsen in the hotel and the host was very helpful and nice about everything. He even went out of his way to send us to & fro the Kinosakionsen station… thank you so much we had fun and enjoyed it! Will definitely stay here again. <3
Show more
Price per night from:AED 386
Posted on Feb 1, 2026|Quadruple Room With Shower
Guest UserWe had an absolutely wonderful stay at this hotel. From the moment we arrived, everything about the check-in experience was smooth and professional.
Special thanks to Hiro, who assisted us during check-in. He was extremely professional, spoke excellent English, and gave us a very clear and thorough explanation about the hotel facilities and our room. His service made us feel very welcome and comfortable right away.
The room was beautiful, clean, and well prepared, and all the facilities were exactly as described. Honestly, everything about this hotel - from the service to the atmosphere - was close to perfect.
This was one of the best hotel check-in experiences we've had. We would definitely stay here again and highly recommend this hotel to others.
Show more
Price per night from:AED 576
Posted on Dec 11, 2025
Guest User
By far the best hotel/resort experience I ever encountered. Not only did we travel with a family of 5 but we had 10 luggage’s in total which they helped to organise and deliver to our room even though it was really heavy. Accommodated to everything that we need and asked and super welcoming. The small details that they would do have imprinted in my memories for life e.g remembering which shoes we had, prepared our slippers, explaining our meals and providing a blanket without us asking. I hope this reaches out to the manager who put the most effort to making sure we were happy and looked after. We would all recommend this place to our families and friends. 1000/10 S+++
Show more
Price per night from:AED 995
Posted on Dec 26, 2025
Guest User
It takes some walk to the busy main road. But the shuttle service is good. The hotel and everything is new, the in house hot spring is also very nice but only a small soda machine at the hot spring area. Would be nice if there’s more selection of snacks/drinks post hot spring. Very nice dinner menu, detailed design and impressive presentation.
Show more
Price per night from:AED 490
Posted on Jan 26, 2026
不思議な歯科衛生士
Date of Stay: January 24-25
Number of Guests/Purpose: 2 people, Sightseeing
Overall Rating: B
Pros:
* The room was clean and looked exactly like the photos.
* Wi-Fi was available.
* Check-in was smooth.
* Rental service for boots and umbrellas was provided.
* Came with tickets for touring Kinosaki Onsen, and the room had a convenient onsen set for taking out.
* There are private baths within the building.
Cons:
* The room felt a bit old.
* At night, hotel staff were loudly arguing outside the annex, which left a bad impression.
Location/Surroundings:
* About a 10-minute walk from the station. It felt a bit of a walk, but being in the center of the onsen town made access to all hot springs excellent.
Host's Service:
* Friendly and good service.
Summary:
Considering the price and location, it was good. However, it's not somewhere I'd definitely want to stay again, but rather I'd be interested in trying other ryokans next time.
Show more
Price per night from:AED 400
Posted on Jun 5, 2026
Guest UserThe location and views are superb, and the staff provide top-notch service. The breakfast buffet offers excellent quality food, and the hot springs are clean and feature a semi-open-air bath. Overall, this Japanese-style hotel offers extremely high value for money. They even include a hot spring hopping pass for the surrounding public baths, have a wide selection of beautiful kimonos to choose from, and proactively offer shuttle service to and from the JR station. The room views are simply unbeatable. There are countless advantages, I highly recommend it!
Show more
Price per night from:AED 451
Posted on Oct 23, 2024
Daria Gr
We stayed at the hotel in October 2024. We took two rooms for two.
Pros:
1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing.
2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself).
3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too.
4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel.
5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly.
6. There is a private onsen (we did not use it).
7. They give a free pass to 7 public onsen. They give discounts on souvenirs.
8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge.
Nuances:
1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much.
2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.
Show more
Price per night from:AED 739
Posted on Nov 13, 2025
Guest User
Overall, a wonderful place. We highly recommend it. It was a wonderful walk from the station to the hotel, and we were greeted with the utmost courtesy, explained everything, and shown around. We were shown to our room and given instructions. We booked a traditional room with futons, and the view from the window was simply stunning. The onsen includes two hot springs, a comfortable changing area with massage chairs, a sauna, and a cold plunge pool. They give free passes to seven public baths in the village. There's a shuttle that takes you to various walking spots. The prices are reasonable. The breakfast buffet was wonderful. We were very satisfied and would love to come back!
Show more
Price per night from:AED 774
Posted on May 21, 2026
Guest UserEnjoyed our stay and experiencing our first onsen and kaiseki!
They provided us with yukatas and passes to access the public baths, also had 3 private onsens on site.
Friendly staff, lots of food included in the dinner and breakfast which they serve in your room and set up/pack up your bedding, with option for continental breakfast on our 2nd day instead of japanese style.
Quiet, clean and futon bed was surprisingly comfortable.
It’s about 8min walk from the train station which was fine for us but there’s a bus shuttle option right outside the station, and the hotel also offer bag drop off for a small fee when you leave so you don’t need to carry them.
It’s close to the ropeway that you can ride up for nice views. Also right near the best public onsen in our opinion. (Be sure to check the onsen hours we missed out on one and note 2 are currently closed for renovations).
A few things worth noting - breakfast is served early, you can pick 8 or 8.30am. If you are sensitive to light, it’s not completely dark when sleeping, sun comes through the windows as it has the traditional paper screen style. Also there in not a shower in your room, you need to use the onsen showers (either the private ones on site which you can’t book so can’t guarantee availability but both times we wanted to use them we were able to, or at the public onsens.)
Overall we would recommend staying here to treat yourself to some peaceful rest and relaxation.
Show more
Price per night from:AED 1,215
Posted on Feb 21, 2024
Piwat
Upon arrival, the hotel gave us 2 free tickets for aquarium next to the hotel. Staff were very friendly and helpful with parking valet and our luggage. The room we were in had an amazing view and it is spacious. It’s a Japanese style room and the staff had to come to put out futon for us around dinner time. Communal bath is big with an outdoor onsen. We noticed that they use salt water in the bath and onsen instead of chlorinated water like many other onsen hotel we have stayed in the past. There are 2 restaurants in the hotel but they open rather late at 7 and 8 pm so we didn’t get to try them. Breakfast were the same the whole we stay but they are pretty decent so there is no complaints. I would consider this to be one of the best hotel we have stayed during our trip there.
Show more
Price per night from:AED 696