Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 27, 2026|Deluxe Room Partial Haram View - East Towers
Abdullah Zulfiqar UKWow, what an amazing experience! Highly recommended.
The hotel was spotless throughout our stay, and the room was exceptionally clean, comfortable, and well maintained. One of the biggest advantages is its excellent location—just a short walk from Masjid al-Haram, making it very convenient for Umrah.
We were initially upgraded to a better room upon arrival, which was a great start to our stay. Later, we experienced an issue with the air conditioning during the hot weather. Mr. Hashim handled the situation exceptionally well by upgrading us to an even larger and more spacious room. He also kindly extended our checkout time until 5:00 pm, which made our departure much more comfortable and stress-free.
The hotel also generously offered us the choice of either dinner or breakfast. We chose breakfast, and it was excellent, with a great variety and very good quality.
At checkout, Mr. Hassan was incredibly helpful and professional, ensuring everything went smoothly.
A heartfelt thank you to Mr. Hashim, Mr. Hassan, and the entire hotel team for their outstanding hospitality and exceptional customer service. We had a wonderful stay and would highly recommend this hotel to anyone visiting Makkah.
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Price per night from:TRY 8,615
Posted on Jul 21, 2026|Classic Twin Room with Partial Kaaba View
FiezulI had a pleasant stay at Swissotel Al Maqam Makkah during my visit for umrah in summer. The hotel enjoys an excellent location within the Abraj Al Bait complex and really convenient access to Masjid al-Haram and nearby amenities. The room was comfortable, clean, and well maintained.
The staff were courteous and helpful throughout my stay, and the check-in and check-out processes were smooth. Breakfast offered a good variety of options. Overall, Swissotel Al Maqam Makkah provided a comfortable and enjoyable experience, and it is really ma great choice for pilgrims visiting the holy city.
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Price per night from:TRY 7,035
Posted on Dec 12, 2025|Signature Suite with City View
Aulia BimoOverall the hotel staff & receptionist services was very great. Unfortunately, we had bad experiences with the Majlis Restaurant & Cafe Staff services. They force us as the guest of the Raffles for any order with specific minimum order and payment, even though the time we visit is around 9.30 pm (local time), after the dinner.
Please take the act as appropriate for any staff that not provide good service and humble to the Hotel Guest.
Appreciated and thanks.
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Price per night from:TRY 13,374
Posted on Jul 17, 2026|Superior Twin Room With City View
R YoussefI had a wonderful stay! The hotel is beautiful, very clean, and feels brand new. The rooms are modern, spacious, and thoughtfully designed with great attention to detail. One of the best things about this hotel is its location, it's just a short walk from Al Haram, which made everything so convenient. The breakfast was excellent with a great variety of fresh and delicious options. Overall, I highly recommend this hotel and would definitely stay here again on my next visit to Makkah!
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Price per night from:TRY 6,712
Posted on Jun 26, 2026
SabShaariLove the stay, *************. Very helpful receptionist Reem, she allowed me to check in early. The housekeeping staff, Mizan was kind and attentive. The bellman, i forgot his name, was very professional and i truly appreciate the warm service. 10-12 min walk to gate 79 (during my visit). Don’t forget to bring an umbrella especially during the day.
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Price per night from:TRY 7,200
Posted on Mar 19, 2026
NASRULLAH99
Had an amazing stay at this hotel! 🌟 The room was super clean, comfortable, and well-equipped. The staff were very friendly and helpful throughout my stay, making everything feel smooth and welcoming.
The location was also perfect—easy access to nearby attractions, food spots, and transport. Breakfast was delicious with plenty of choices to start the day right.
Definitely a great experience overall, and I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. Will surely come back again! 😊
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Price per night from:TRY 2,448
Posted on Jul 19, 2026|Classic Twin Room with City View Non smoking
Guest UserThe consensus on Pullman Zamzam Makkah highlights a highly practical hotel that trades premium room luxury for unparalleled proximity to the Holy Haram.
🟢 The Good : Proximity: Located directly inside the Abraj Al Bait (Clock Tower) complex, allowing pilgrims to reach the Masjid al-Haram courtyard within a few minutes Agoda.Haram Views: Selecting premium rooms yields remarkable, direct views overlooking the Kaaba and courtyard Pullman Zamzam Makkah.Amenities: Directly connected to a massive shopping mall, retail stores, international food courts, and supermarkets Accor.
🔴 The Bad : Elevator Delays: A dual-lift system forces guests to switch elevators at the main lobby, causing extreme congestion and 30+ minute wait times during major prayer slots.
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Price per night from:TRY 6,784
Posted on Feb 9, 2026|Standard Room
Amal khalifaExcellent beautiful hotel with a very good reasonable prices. I booked 2 rooms for five days. We really enjoyed staying at the hotel ..the area is modern with everything you need around you from shops to restaurants to coffees.
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Price per night from:TRY 2,024
Posted on Jul 27, 2026|King Room
JawadKhan86This was my second stay at Violet Hotel and it was as good as my first trip.
I honestly love this hotel for its calm, quiet, and clean environment. It is ideal for families because of all its facilities, its breakfast buffet is a perfect blend of dishes, and its location is ideal for anyone performing Umrah.
It has a 24/7 shuttle service and you can also get a cab for 10-15 riyals to Haram, which takes around 5 min. The shuttle drops you at the Ajyad street from there it's a 5-7 min walk to King Abdul Aziz Gate. The return spot is the same.
Cabs usually drop you right at the Abdul Aziz Gate, no walk. So it's your choice.
For the prices they charge, this hotel is excellent value for money.
I happily prefer it over the hotels located near Haram but are crowded and don't offer much in terms of facilities
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Price per night from:TRY 1,256
Posted on Mar 10, 2026|Grand Deluxe Triple Room
Guest UserHuge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!
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Price per night from:TRY 4,235