Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 1, 2025
Guest User
The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment.
The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities).
The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink!
The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally).
During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know!
The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked.
On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”.
We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave.
The car trip was very pleasant and the driver was very polite and attentive.
When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!
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Price per night from:€ 83
Posted on Dec 5, 2025|The Scarlett Suite
thiha29
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️
My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately.
The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable.
What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable.
If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue.
With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.
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Price per night from:€ 25
Posted on Aug 13, 2026|Economy Double Room
Ben47I was surprised that breakfast could be chosen from a menu! The room was clean, and there were restaurants nearby, so I had absolutely no problems. The lady at the front desk was kind and understood a little Japanese. She even showed me a map of the area, and her charming smile was the best!
Although I didn't go out for drinks, the bustling downtown area was less than a 10-minute walk away.
I'd definitely want to stay here again when I come back to Hue. Oh, there was a window, but it faced a wall. However, given the location, I felt it was understandable.
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Price per night from:€ 11
Posted on Jun 18, 2026
I am your MrOreo
Good value for money.
The location is convenient enough that you are not far away from attractions, restaurants and cafes. There are water dispensers on each floor that you can easily fill up your water bottles during the day.
Staff are so friendly and kind, they always great you with smiles.
The only thing we found a bit unpleasant is they seem to offer swimming trainings to non-hotel guests during the day every day? Whether we were there early in the morning or late at night, there were kids having swimming trainings with a coach.
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Price per night from:€ 48
Posted on Jan 6, 2026|Three Bedroom Seaview Hillside Villa With Heated Pool
Guest UserThis was my first time staying at a Banyan Tree property and my first trip to Vietnam, so I was excited yet a little nervous. The experience turned out to be unexpectedly amazing, truly exceeding all my expectations. While this hotel isn't brand new, all the furniture and bathroom fixtures are impeccably maintained. Compared to other brand hotels I've stayed at recently, like the Westin in Phuket or even the Dusit Thani in the Maldives, Banyan Tree's brand standards are consistently stable and thorough. They offer twice-daily housekeeping, daily small gifts, and snacks, and on the last day, a bubble bath and romantic setup for two – all delightful surprises. Since our villa was on top of the hill, the buggy service was always prompt. Every staff member offered genuine, smiling service, incredibly patient, and even with limited English, there was none of that typical 'customer service' fake smile you often see in the hospitality industry. The spa truly deserves a special mention; I tried both the Banyan Tree and Angsana sister hotels' spas. The techniques were professional, the therapists put in great effort, and it was excellent value for money. I visited the spa four times during my seven-night, eight-day stay and still wanted more. Words can't express how highly I recommend it. I'm actually a very picky person, and a germaphobe, and over the past two decades, I've stayed at various five-star island resorts across several continents. This time, I'm truly grateful because it was a last-minute decision – I only booked and paid in September. After the trip, my initial apprehension turned into gratitude and satisfaction. I must say, Banyan Tree has won me over. I hope to try their properties in China this year.
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Price per night from:€ 374
Posted on Mar 10, 2026|Grand Twin Room With Garden View And Balcony
Anonymous UserThe breakfast was excellent, and the pool area was spacious. The rooms were new and didn't have that formaldehyde smell. It's about an hour's drive from the airport. A big shout-out to the hotel's service, which truly exceeded expectations for the price – really top-notch!
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Price per night from:€ 123
Posted on Jun 2, 2026
Guest UserThis feels like a family-run guesthouse, almost like a converted home, and it's very close to the train station. It was a strange coincidence – when I took a taxi from Hue train station to the hotel, the driver, who spoke excellent English, gave me a tour of the sights along the way. Three days later, when I hailed a taxi to go to the Hue office to leave town, it was the same driver!
For my first meal after checking in, I went to a beef hotpot place inside the Imperial City. It didn't have any reviews on popular apps like Dianping or Xiaohongshu, but it was the most satisfying meal I've had in Vietnam so far – very similar to what you'd find back home, and reasonably priced too.
The next day, I explored the Imperial City and tried salt coffee. All the local Vietnamese coffee is just too sweet for my taste.
On my third day, when I was leaving, I realized I'd left behind a white top. I had planned to wear it on the sleeping bus, but completely forgot to pack it when I checked out.
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Price per night from:€ 8
Posted on Apr 22, 2024
Mercy
When we got there, we welcomed so warmly by Han on the receptionist, a very good man who packed our breakfast the next morning because our flight was leaving so early. The staff was really welcoming, the rooms are clean, the pool is amazing and the food was great.
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Price per night from:€ 30
Posted on May 21, 2026
diemmy_9x_okI booked a family room, which was very spacious, consisting of two connected rooms. The first room had a double bed, and the second had two single beds separated by a partition. It also had two bathrooms and a TV. The complimentary breakfast was quite good, offering choices like beef noodle soup, thick noodle soup, or omelets, along with coffee and fruit.
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Price per night from:€ 17
Posted on Mar 19, 2026
Chameau
The hotel is in a convenient location, about a 20 minutes walk to the old city. Plenty of eateries and shops around. It's also just a 25 minutes drive to the train station (we took the scenic train to Danang). The room was ok and mostly clean, but the bed was very hard and the pillows felt like a sac of potato. The staff were friendly and helpful.
The hotel seems to caters mainly to Chinese tour groups. They are very noisy and unruly. The breakfast area felt like a market, the bread and pastries were stale and un-edible, the bacon was hard and dry. Maybe the Asian fare was good, the continental/western fare was terrible. Would not recommend!
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Price per night from:€ 37