Ibis Budapest City

Ibis Budapest City Reviews

Ibis Budapest City

Ntak: Sz19000370, Akácfa u. 1-3, District VII-Erzsebetvaros, Budapest, Pest, 1072, HungaryView Hotel Details
Ibis Budapest City
Ibis Budapest CityIbis Budapest CityIbis Budapest City
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Ibis Budapest City

8.4/10
Very Good
100 review
Verified reviews
Location9.0
Amenities8.2
Service8.3
Cleanliness8.1
Filter by:
Sort by:
All reviews(100)
Positive reviews(26)
Reviews with photos/video(8)
Awesome stay(9)
Friendly staff(9)
Clean and tidy(8)
Easy to get around(7)
Convenient location(6)
Close to metro(3)
Negative reviews(5)
WSLeong
Room with 1 Double Bed Equipped with the New Bedding
Stayed in Apr 2025
Solo travellers
5 review
10.0/10
Outstanding
Posted on May 5, 2025
Room includes 3 power outlets and an extra pillow. There’s no water kettle. The space is generous, and the hotel is conveniently located near a metro station, Lidl supermarket, and several restaurants. Overall rating: 5/5.
Response from Property: Thank you so much for your feedback! We're thrilled to hear that you enjoyed your stay. It's great to know the room was comfortable and the location worked well for you with everything nearby. Unfortunately, a kettle is not standard at the ibis brand, but hot water is available free of charge 24/7 in the lobby bar. Thanks again for choosing us, and we hope to welcome you back anytime!
Khai Sing Ng
Room with 2 Single Beds Equipped with the New Bedding
Stayed in Mar 2025
Business travellers
25 review
9.5/10
Amazing
Posted on Apr 22, 2025
Great Location, there is a fast food store nearby, next to metro station and tram station, groceries opposite the main road.
Response from Property: Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our convenient location. Having easy access to public transport, food options, and shops definitely makes exploring the city even more enjoyable. We hope to welcome you back soon!Kind regards,LászlóQuality Manager
Reeves23
Room with 1 Double Bed Equipped with the New Bedding
Stayed in Jan 2025
Solo travellers
6 review
10.0/10
Outstanding
Posted on Mar 2, 2025
I was satisfied with all the services. The staff was courteous, and the facilities were clean and comfortable. Thank you for a wonderful stay.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you were satisfied with all our services, and that our staff and facilities made your stay enjoyable. We truly appreciate your feedback and hope to welcome you back for another wonderful stay!Best regards,LászlóQuality Manager
Anonymous User
Room with 2 Single Beds Equipped with the New Bedding
Stayed in Nov 2023
Other
3 review
5.5/10
Posted on Jan 1, 2024
The room is old. There are few strand of hair in bathroom and table. The lower cabinet has dust. We were allocated to the last room near the fire exit, probably not alot of customers stay there, therefore not cleaned properly. Bed and pillows are old and soft No fridge, no tissue box, no kettle. But the staff are help and nice.
Response from Property: Dear Guest,Thanks for your feedback.We are pleased to hear that you were satisfied with our staff.We are sorry to hear that your overall experience fell short of your expectations. We have addressed the issues with the cleaning and room amenities. Although the tissue box, fridge and kettle in the room are still not standard at ibis hotels, we have improved our cleanliness and the quality of basic amenities since your last stay.We hope to welcome you again in the near future.Yours sincerely,Marcell VighQuality Manager
Laura Lorena Castiblanco
Room with 2 Single Beds Equipped with the New Bedding
Stayed in Oct 2023
Couples
1 review
10.0/10
Outstanding
Posted on Nov 25, 2023
Near to city center. Breakfast was very delicious and varied, I need more fruit, in the menu, but it is personal. Our room was clean and we were able to sleep peacefully.
Response from Property: Dear Laura Lorena Castiblanco,Thank you very much for the kind review and for choosing us for your last stay in Budapest.We are glad to hear that you were satisfied with our services and had a nice sleep during the night despite the city center location.Thank you also for the improvement idea regarding the breakfast offer we will consider in the future.We look forward to welcome you back in the near future.Kind regards,Marcell VighQuality Manager
Jet2709
Room with 1 Double Bed Equipped with the New Bedding
Stayed in Dec 2023
Couples
3 review
10.0/10
Outstanding
Posted on Jan 25, 2024
Good location and clean hotel woth freindly staff
Response from Property: Dear Jet2709,Thank you for your feedback!We're delighted to hear that you enjoyed our location, cleanliness, and friendly staff. We look forward to welcoming you back soon.Best regards, Marcell VighQuality Manager
Guest User
Room with 2 Single Beds Equipped with the New Bedding
Stayed in Mar 2024
Family
5 review
10.0/10
Outstanding
Posted on Apr 7, 2024
Everything was ok Highly recommended
Response from Property: Dear Guest,Thanks a lot for your feedback!We are excited to hear that everything was fine and you would recommend us highly. We aspire to have you once again in future.With kind regards,Marcell VighQuality Manager
Joe0412
Room with 1 Double Bed Equipped with the New Bedding
Stayed in Nov 2022
Solo travellers
58 review
8.0/10
Very Good
Posted on Dec 24, 2022
Ibis is a well known brand and provides  a good 3 star (European standards) business hotel experience. I like that it's eco friendly with no single use items in the room (toiletries, slippers etc) . No kettle in the room and no complimentary water Bed was comfortable, wifi fast, shower powerful and heating worked well(much needed) . Breakfast was satisfactory with lots of gluten free options which was a nice touch. Fast check in & out, walking distance to major attractions.  Overall a very nice stay.
6/9
Response from Property: Dear Joe,Thank you very much for taking the time to write your review. We are pleased to see that overall you enjoyed your stay. Please note that the kettle in the room here is not standard in 3 star hotels, but we can always provide hot water at reception.Thank you again for staying with us and we hope to be part of your future travel plans to Hungary.Best regards,MarcellQuality Manager
Meshkov
Room with 1 Double Bed Equipped with the New Bedding
Stayed in May 2023
Business travellers
5 review
8.0/10
Very Good
Posted on Jun 10, 2023
Fine hotel, but pillows are not holding the neck properly so it's impossible to have good rest. Because of this factor I will never choose this hotel again.
Response from Property: Dear Meshkov,Thank you very much for taking the time to write your feedback.We are sorry to hear that you were not fully satisfied with your stay.As everyone is different, we understand that one kind of pillow cannot fit for all.Next time please let the reception know about the inconvenience as we are ready to provide you more pillows or other type of pillow 24/7.We look forward to welcoming you back to ibis Budapest City.Kind regards,Marcell
kim_travels
Room with 1 Double Bed Equipped with the New Bedding
Stayed in May 2022
Couples
3 review
9.5/10
Amazing
Posted on Aug 7, 2022
Great staff who were approachable and able to recommend great activities. The room was cozy and in a great location and the breakfast was excellent with lots of variety i.e. teas, juice, salad, fruits, meats etc. I recommend the waffle for breakfast. The only thing that may need improving was the shower cubicle, it was so tiny you could hardly turn around in it.
Response from Property: Dear Kim,Thank you for your wonderful feedback!We’re delighted to hear that our staff could recommend great activities and that you enjoyed the cozy room and wide breakfast offer. We are happy to see you liked the waffle for breakfast.We apologize for the inconvenience with the shower and will consider this for future improvements.We hope to welcome you back soon!Best regards, Marcell VighQuality manager
TSAI MI FENG
Room with 1 Double Bed Equipped with the New Bedding
Stayed in Mar 2025
Travel with friends
4 review
8.0/10
Very Good
Posted on Apr 17, 2025
The big towels were not replaced in the first two days, but after we reported it, the situation improved! The hotel has an excellent location, and is very convenient for attractions and transportation. I have always had a good impression of ibisstyles. When I went to Korea, I also stayed at the ibisstyles in Gangnam District.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your experience with us! We're truly sorry for the initial inconvenience with the towel replacement, but we're glad to hear the issue was resolved promptly once reported.We're also delighted that you appreciated our central location and that you continue to have a positive impression of ibis.We hope to welcome you again soon for another pleasant stay.Kind regards,LászlóQuality Manager
TSAI MI FENG
Room with 1 Double Bed Equipped with the New Bedding
Stayed in Mar 2025
Travel with friends
4 review
4.5/10
Posted on Apr 13, 2025
There was no need to change the large bath towels. Apart from the beds being re-made and the trash being taken out, there was no other sign of cleaning. I was speechless.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We're truly sorry to hear that the level of housekeeping did not meet your expectations during your stay. Please accept our sincere apologies for the inconvenience and any disappointment caused.We hope you might give us another chance in the future to offer you a much better experience.Kind regards,LászlóQuality Manager
HoWanPing
Room with 1 Double Bed Equipped with the New Bedding
Stayed in Feb 2025
Family
7 review
10.0/10
Outstanding
Posted on Mar 10, 2025
The location is great, the service staff is very friendly, I highly recommend it to everyone, and I will go there again if I have the chance.
Original TextTranslated by Google
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the location and found our staff friendly. We truly appreciate your recommendation and look forward to welcoming you again in the future! Kind regards, László, Quality Manager
Seungkyun Baek
Room with 1 Double Bed Equipped with the New Bedding
Stayed in Dec 2024
Solo travellers
11 review
7.5/10
Posted on Jan 20, 2025
It was clean and nice. I had a great stay with good value for money! The location was also very satisfactory for the price range, and most of all, the staff was friendly.
Original TextTranslated by Google
Response from Property: Thank you for your kind feedback! We’re so happy to hear that you had a clean and comfortable stay. We’re also glad that you were satisfied with the location, value, and our friendly service. We look forward to welcoming you back soon! Kind regards, László, Quality Manager
Guest User
Room with 2 Single Beds Equipped with the New Bedding
Stayed in May 2024
Travel with friends
1 review
7.0/10
Posted on Jun 13, 2024
You have to carry your luggage up six stairs before you can check in at the front desk. 𣎴Convenient. There is no shelf for toiletries in the bathroom of the room on the first floor. But the mattress is of moderate hardness and very comfortable.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback.We understand that carrying luggage up six steps to the reception can be inconvenient. Our receptionists are always available to assist with luggage, although they might not always notice the need without a request, especially during busy times.We also acknowledge your comment about the lack of shelves in the bathroom for toiletries. We'll consider this in our future improvements. We're pleased to hear that you found the bed to be comfortable.We hope to welcome you back in the future!Best regards,Marcell VighQuality Manager