Emerald Hotel & Suites Calgary Airport Guest Reviews
2.7/5
125 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location2.9
Amenities2.6
Service2.8
Cleanliness2.5
Filter by:
Sort by:
All reviews(125)
Positive reviews(15)
Reviews with photos/video(5)
Awesome stay(4)
Room was average(4)
Negative reviews(10)
Guest User
Standard Room with Double Bed-Non-Smoking
Stayed in Nov 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
It was clean and nice the bed was comfortable and quiet place I feel so relax there
wsnow
Stayed in Jun 2024
Family
2 review
1.5/5
Posted on Jun 28, 2024
The room was not soundproof, and my neighbor was smoking ********* in the room! I woke up in the middle of the night and strongly requested to change rooms.
Zizza Reina Mae
Standard Room with Double Bed-Non-Smoking
Stayed in Feb 2024
Couples
2 review
4.0/5
Very Good
Posted on Feb 23, 2024
The elevator was not working at that time but they transfer us to the second floor as I am pregnant.
Oscar SL Wong
Standard Room with Double Bed-Non-Smoking
Stayed in Jul 2023
Other
26 review
3.0/5
Posted on Sep 16, 2023
Sound good. And suggest to go again. Gogogogo
Its a good trip
James
Stayed in Nov 2023
Business travellers
1 review
3.0/5
Posted on Nov 15, 2023
The hotel was under renovation so that may have affected things. The front desk staff was friendly and helpful, they let me check in earlier than their 3pm check in time, but lets be honest, they weren't full and preventing people from checking in early when they have rooms free is just bad service. The hotel itself was underwelming, and everything was bare minimum effort. It smelled of cleaning solution and cigarettes, and has poor soundproofing. There was no water in the room and their vending machine was empty, so I had to walk to a nearby gas station to get something to drink. It is close to the airport and within a few blocks of restaurants, but this place has the feel of barely kept up motel. I guess this is what you get in this price range in Calgary.
Guest User
Standard Room with Double Bed-Non-Smoking
Stayed in May 2023
Couples
7 review
4.2/5
Very Good
Posted on Jul 24, 2023
Great stay.
Karan
Superior Two Double Room
Stayed in Mar 2023
Couples
1 review
2.5/5
Posted on Apr 1, 2023
The service was very bad, no cooperation at all. Washroom was stucked and no water for drinking available.
Guest User
Superior Two Double Room
Stayed in Feb 2023
Family
1 review
1.0/5
Posted on Feb 26, 2023
Was told we had to pay $300 deposit when we arrived, that I didn’t have- and were unable to stay. I need my money back!!! Nobody told me this. I’m NOT HAPPY!!
Allison
Stayed in Jun 2023
Solo travellers
1 review
4.2/5
Very Good
Posted on Jun 11, 2023
Stay was fine, close to the airport and a decent price
Guest User
Standard Room with Double Bed-Non-Smoking
Stayed in Mar 2023
Family
1 review
3.2/5
Posted on Mar 6, 2023
The room did not have hot water and cleanliness was not up to work
Himani
Standard Room with Double Bed-Non-Smoking
Stayed in Nov 2023
Couples
2 review
3.0/5
Posted on Nov 25, 2023
Fine place but not worth
Guest User
Superior Two Double Room
Stayed in Mar 2022
Family
1 review
3.5/5
Posted on Apr 5, 2022
It's ok for a few nights. The room was a bit dusty and it smelled of cigarette smoke in the bathroom all the time. But I guess you get what you pay for, the price is reasonable. The staff are polite welcoming and willing to help. The place is a 5-minute walk from some restaurants, banks and the Sunridge mall.
Ahmed Tawati
Superior Two Double Room
Stayed in Mar 2023
Solo travellers
25 review
3.2/5
Posted on Mar 12, 2023
Low price and low quality
Guest User
Stayed in Oct 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Great
Guest User
Standard Room with Double Bed-Non-Smoking
Stayed in Nov 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Nov 26, 2024
It is very pleasant that at any time you are treated attentively and kindly. I arrived at the hotel at 23 and left at 3.