Protea Hotel Cape Town Tyger Valley

This is one of the worst hotels I have ever encountered. You can not complain about the service as there us no service! Breakfast, take your marriot points instead of wasting your time. You can do much better eating breakfast at McDonald's. Asked for a room with a tub, could not accommodate me. Only next day I had to move rooms. Ran out of bacon for breakfast, twice, not butter, only margarine, very poor selection for breakfast. I asked them to keep a dish for me to eat the next morning, needless to say, it disappeared overnight. As platinum marriot you always get a choice of a welcome gift. I had no choice, in my room was a packet of chips, coffee filter. Cookie and a card. I do not eat anything with sn expiry date of 2 weeks or more. Very poor service. Avoid this hotel if you can.

Only bad thing was it had no refrigerator. However it was close to the airport and decent hotel glad I pick the for my last night in Cape Town

I had a January 2024 conference at Stellenbosch Business School, and our Association gave a great rate at this hotel (only 1230 ZAR, including all taxes). At the current USD exchange rate, that was only $65. Because I didn't want to spend a lot of time commuting back and forth for those conference days, and because our conference also paid for the shuttle bus between the conference hotels and the conference venue, I decided to book this hotel for two nights. There are only a handful of written/detailed reviews in the past 4 years here on TA, and so I want to add mine here. (A note to Bonvoy members: Do note that you only get one ENC per 2 nights stayed. If in doubt, feel free to google "Protea and ENC"...) Here are the pros: (1) The price is indeed cheap. (2) The staff is very kind. (3) The breakfast is good enough, with a few different kinds of sausages, a few different kinds of cereal, a few different kinds of bread/pastry, a few different kinds of fruit; and a couple different kinds of juice. (Bonvoy members: Platinum and above gets you free breakfast buffet.) (4) The on-site restaurant's 'a la carte' is OK enough if you're hungry, but I wouldn't have two dinners in a row there. The menu is not extensive, and also my pasta was a bit overcooked. (5) The room does have a small safe. Here are the cons: (1) Half of the hotel's rooms are just 15m from the highway. On a Sunday night, you're gonna hear a lot of road noise. It was the kind of noise that my earplugs couldn't block very well. If you scroll through the pictures here on TA, you'll see some pictures of that traffic. Those pictures are basically taken *from the room's window*. The cars are really that close! So if you are a light sleeper, and you care about sleep, this hotel is basically not for you. (2) Exactly half of the rooms are on the ground floor... meaning that just about any hoodlum could readily break the glass window of your room and enter if they wanted to. If that thought gives you anxiety, then I'd think twice before booking this hotel. (3) In the evening and late night (after ~9pm), I couldn't reach any front desk staff via the room's phone. (4) In the pictures, it looks like the room is carpeted. I don't think most of the room's are carpeted; my room #145 had a wood laminate floor, and it was pretty filthy. I mean, housekeeping doesn't appear to mop the floors very well, if at all. There are no slippers provided, so on Night #2, I put one of the bathroom towels on the floor and waddled/shimmied around on top of the towel to keep my feet clean. (5) I have Titanium Marriott status, and on Tuesday morning, they wouldn't grant me any kind of late check-out. I had to check out by 11am. They told me that there would be a 300 ZAR penalty per hour, if I checked out after that. (6) There's really nothing within walking distance; go ahead and take a look at the neighborhood in Google Maps, there's nothing to do or see if you have no car. (7) There are

The property was located at an exlusive location on tyger valley and you can watch an unblocked sunset at the buffet restaurant (The hotel is located on a hill). The buffet has a small selection but the food is tasty and it does the job. The property is also located at a very safe place on tyger valley. Staff is very polite and helpful as the booking from ******* did not go through to their booking systems, but fortunately the ops manager helped to clarify with ******* to sort it out. Overall a great experience.

Most warm welcome at check in in the middle of the night. Lovely vieuw over Cape town.

Clean rooms, friendly staff and reliable WIFI. Breakfast was good.

Nice accomodation, not so far from airport. Verry nice and friendly staff,breakfast and restaurant for diner. Ask when you make a booking for room in front not at the back, is closer to the road.

Super friendly people, I really felted at home.