To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities8.1
Service8.1
Cleanliness8.1
Filter by:
Sort by:
All reviews(100)
Positive reviews(1)
Reviews with photos/video(1)
Stephanie
Deluxe Two Queen Room
Stayed in Jun 2024
Family
3 review
10.0/10
Outstanding
Posted on Jul 31, 2024
We had a great time at the Carlsbad Sheraton for my birthday staycation! I loved Taryn, the front desk gal; she was helpful and friendly. Taryn  allowed my friend to decorate a few lounge chairs at the pool before I arrived for my surprise birthday. Most places wouldn’t have allowed that, and I was very appreciative.

The beds were comfortable, and the rooms were roomy. Unfortunately, some noisy people were above us for half the night. Thankfully, security asked him to shut up, and at check-out, Taryn waved my resort fee and sincerely apologized.
I almost forgot to mention the lovely restaurant and Café at the poolside. I ordered myself a cup of coffee, and the barista made me a complimentary chai tea latte for my birthday.
I look forward to Coming back for another day of vacation