Hotels in Melbourne Central Business District, Carlton

The hotel is super convenient. It is in the centre of Bourke street. A lots of shopping, eateries and grocers within 10m walk. Unbelievable. Only set back, they don’t have a washing machine in the apartment. The view from the apartment is good. I stay on a very high floor. The apartment is clean but a bit outdated. Overall, I will return to stay again

Location wise very convenient as it is located at the CBD area, bathrooms also quite clean, lots of social activities that you can participate in and meet new friends

Bad bad service and totally unacceptable for helping me im a vulnerable adult with my carer and got no help no sleep and no no no This morning was the first time I have seen poor management and the way I was dismissed and treated like i was nothing and i didn't matter s outrageous 10% Do what you can do with your 10% shove it up your ****

Facilities: Very new, the room was odorless, but the elevator and the first-floor hallway both had a strong odor. Cleanliness: A new hotel, impeccable cleanliness. Environment: The interior was very nice. The room window had no view, but it was very close to the building opposite, so I could clearly see across, so I kept the curtains closed the entire time. Service: Chinese service was available, and the staff were very friendly and helpful. The breakfast was also very good, and the staff were very welcoming. The honey was quite unique and made fresh 🥚.

I recently stayed at the Mercure Melbourne in the heart of the city, and it was an excellent experience from start to finish. The location couldn’t be better—right in the middle of Melbourne, with shops, restaurants, public transport, and major attractions just steps away. The room was clean, comfortable, and well-maintained, with all the amenities you’d expect from a quality hotel. The bed was cosy, the Wi-Fi was fast, and I loved being able to walk straight out into the buzz of the city. The staff were welcoming, helpful, and professional, making check-in and check-out smooth and hassle-free. The breakfast buffet had a great variety of fresh options, and the dining area was bright and inviting. Overall, Mercure Melbourne is perfect for both business and leisure travellers who want convenience, comfort, and great service in the heart of the city. I would definitely stay here again.

We booked the hotel from trip.com which was the best decision we made in securing a place in Melbourne. Its easy, convenient and theyre offering an affordable price compared to other booking site. Best Western Hotel, its 5/5. Friendly staff and the location is great. Will surely book again for our next trip to Melbourne.

Very good service. Here very good. Staff so nice. We have night flight we can left the luggage here by no need to pay anything more. Just we would like to give you improve about some cleaning because a lot of dust in the room makes us cough because of dust and winter should have some hotel slippers in the room. Everything good and connivence. Thank you. We feel very happy rest here when travel at Melbourne.

The room and bathroom were both spacious. Fresh milk was replenished daily, and daily housekeeping was provided. Rooms featured 24-hour electricity and heating. An email reminder is sent for check-out, and online check-out is also available, which is very convenient.

The hotel is in a good location, with walking distance to Southern Cross Station and near good cafes. A tram station is also located right outside the hotel, making it easy to travel to CBD. However, with convenient location, it was extremely noisy. We booked a one-bedroom apartment which was a higher tier room but we were situated on the 2nd floor, and we could hear the trains and cars all night as we slept. Poor service from the hotel. Dirty floors upon check-in with hairs and stains. Do not expect housekeeping despite being called a ”hotel”. We also found footprints in our room after we came back from a day out, presumably as the staff changed our towels (the only housekeeping the hotel provides). The rooms are also relatively cramped but comfortable and not disturbed by our neighbours.

Hotel Review – Ibis Central Rating: 3.75/5 I recently stayed at Ibis Central and overall had a pleasant experience. Location: The location is definitely a highlight—conveniently situated next to a major shopping center, which made exploring and grabbing essentials super easy. Room: The room was clean and comfortable, with an interesting layout where the sink is placed inside the bedroom instead of the bathroom. We were kindly placed on the 18th floor, which offered great views—shoutout to the reception team for that. Service: Reception staff were friendly and accommodating. However, communication with housekeeping was a bit of a challenge due to the language barrier, especially when we tried to request extra blankets and pillows. It would’ve been better to ask directly at the front desk. Amenities: Something to keep in mind—there were no complimentary toothbrushes, toothpaste, or slippers provided, so be sure to bring your own. Breakfast: The breakfast was decent with a good variety of options, though it stayed the same each day. The standout feature was the make-your-own juice station, which was a nice touch. Final Thoughts: Overall, a solid stay with a few minor inconveniences. With some improvements in guest amenities and communication, this place could easily push closer to a 5.