Hotels in Melbourne Central Business District, Carlton

I recently stayed at the Mercure Melbourne in the heart of the city, and it was an excellent experience from start to finish. The location couldn’t be better—right in the middle of Melbourne, with shops, restaurants, public transport, and major attractions just steps away. The room was clean, comfortable, and well-maintained, with all the amenities you’d expect from a quality hotel. The bed was cosy, the Wi-Fi was fast, and I loved being able to walk straight out into the buzz of the city. The staff were welcoming, helpful, and professional, making check-in and check-out smooth and hassle-free. The breakfast buffet had a great variety of fresh options, and the dining area was bright and inviting. Overall, Mercure Melbourne is perfect for both business and leisure travellers who want convenience, comfort, and great service in the heart of the city. I would definitely stay here again.

I had a wonderful experience staying at Hotel Grand Chancellor Melbourne. The location is perfect – right in the heart of the city and just a short walk to the free tram zone, which made it very convenient to explore Melbourne. The room was clean and well-maintained, and the breakfast was delicious with a good variety of choices. The staff were friendly and attentive, making sure I had everything I needed. I highly recommend this hotel for anyone visiting Melbourne!

The stay was small as I only needed it for one night, but the room itself was also quite small. The room had a single bed on wheels that would move very freely whenever I tried to sit down on it. The bathroom, however, was the most surprising as it was way too small, even for just myself. I noticed the toilet was rather close to the sink, so I tried to sit on the toilet and I physically could not do it because the sink was in the way of my legs. I had to walk sideways into the shower to use it and water was shooting very fast at the wall opposite, so showering was tricky. There is also a lift / elevator that is currently out of commission and pears to being repaired, yet the sign for the other lift appears not to be installed correctly. This is quite the disappointment for a Best Western hotel and the discounted cost of $90 was still too much to pay for what I received. I would possibly tolerate paying $60 - $70 per night for a room like that (at regular price) just because of the location and literally nothing else, but it is not worth the regular cost of well over $100 per night and there are less expensive hotels nearby that provide bigger and better rooms.

Got to the hotel early and our room was not available. Sat in the check in area for an hour because we were too tired frombour red eye flight. And the kind staff offered us a free upgrade so we can check into our room earlier. We managed to catch some sleep before heading out. Hotel was clean and location was excellent. The room was spacious, but the arrangement was a bit weird as you can see from the location of the sink. Water pressure was low and a full body mirror would be nice. Overall, good hotel and thank you to the staff who let us check in early.

I stayed at 3 hotels all near Flagstaff stations for this trip, just to try something new and compare. Excellent location and the Flagstaff garden is at the opposite. The Pegasus has a real kitchen and utensils since it's an apartment hotel. No view at all but it's ok for a night's stay. The bed is so soft but so as the Radisson and the Jazz hotel so I guess it's the standard?.. Staffs had reasonable service, but I overheard the guest in front of me checked out 30mins later than he should and the staff were not happy about it at all, like teacher talking to a misbehaved student. Overall it's price for money.

Great location next to the Southern Cross center with a railway, tram and bus connections. The hotel itself was ok, but they MAKE PHOTO OF YOUR CREDIT CARD what never happened to me when staying in any other hotel all around the world. Basically they have both side of your credit cards (reportedly for deposit) which can be used for any transaction that is totally unsecure and for example in my home country not allowed. The receptionist told me that is in line with their procedure and if I am not ok with it I can talk to their manager.... There is no information about this procedure in their description. Be mindful and better avoid this place for sake of your card security. Room was clean and ok, they have also swimming pool and small gym. The breakfast is absolutely disappointing, disgusting coffee and very limited choice of toast bread, jams, scrambled eggs, beans and oats. One of the worst hotel breakfast I have ever seen. We check out hungry and went for proper breakfast to bar nearby...

Traveling to the airport was super convenient thanks to the nearby SkyBus. The hotel also offers luggage storage, which made things even easier for us. Our room was very spacious and looked exactly like the photos—clean, modern, and sweetly comfortable. The bedding was especially nice and cozy. The layout of the hotel is a bit complex, so it took us a little while to find our room, and it was a bit of a walk from the elevator. Still, once we settled in, everything was great. We didn’t use many of the hotel’s facilities, but we did enjoy the gaming area located at the back of the lobby—it was really fun and a nice bonus. The staff were friendly and very helpful throughout our stay. I’d definitely recommend this place to anyone looking for a comfortable stay close to the SkyBus!

My family and I enjoyed our recent stay at Citadines on Burke Melbourne. The standout positives were: 1. Staff Service: Check-in was excellent. The staff were warm, professional, and very helpful, setting a welcoming tone immediately. 2. Room Size: Plenty of room for luggage and for everyone to move around without feeling cramped. 3. Bathroom Amenities: The provided toiletries were nice quality and appreciated. Items for improvements: The spaciousness makes this hotel ideal for families. However, to make them truly perfect for families like ours, I'd suggest the management consider offering some room options with two queen-size beds to enhance comfort and sleep quality for parents and children sharing the room. Despite this suggestion, we had a very comfortable and pleasant stay thanks to the great service, ample space, and good facilities. We would definitely consider staying again.

Excellent hotel with friendly frontdesk staff. Spacious room area with a comfortable king-size bed. Ordered a meal from the room service, which was not only delivered swiftly but also delicious!

Stayed at Ibis Kingsgate for two weeks as I was here to celebrate my birthday. It is my second time staying here; I also came here last year for two weeks and for my birthday! The hotel is located within a good and safe area - which is great for solo travellers such as myself. I’ve seen families at this hotel too. Ibis Kingsgate is within the free tram zone (you can take the 86 or 96), with access to many amenities nearby such as Coles, Woolies, Southern Cross Station (great for when you have to catch the SkyBus), My Chemist, and a range of food and cafe options. Located at the cross junction of King and Bourke St, the hotel is also walking distance to other popular streets such Elizabeth, Queen, Williams, Colins, Lonsdale, La Trobe, and more! Flinders is nearby too, and you can just cut across to Southbank as well! In fact, you can even walk to Lygon, Docklands or even as far as Collingwood, which I did! If walking is not your thing, there are also many options for trams, trains, and buses near this hotel. Room is adequate and clean, with a nice range of television channels. There’s a fridge, kettle and tea/coffee which is occasionally refilled. Bathroom is good too; sufficient and spacious enough, and for some - there’s even a window in the bathroom! The hotel staff are nice and it’s always great to be back. Thank you for the room upgrade, it made my trip even more special. I returned the gesture by keeping the room as clean and tidy as possible. ;p Until next time! See ya later!