5TH &, San Carlos St, Carmel-by-the-Sea, California, 93921View Hotel Details
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1 night
Best Western Carmels Town House Lodge Guest Reviews
3.8/5
Good
113 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(113)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(3)
Guest User
Mobility Accessible Queen Room with Walk in Shower
Stayed in Sep 2022
Family
2 review
5.0/5
Outstanding
Posted on Sep 21, 2022
Good place and clean
YingxueTifosi
Two Queen Room
Stayed in Apr 2024
Family
83 review
4.7/5
Amazing
Posted on Apr 26, 2024
Facilities: The hardware facilities are average, but the TV has a set-top box, but I can't find how to cast the screen.
Hygiene: There is a sticky stain similar to juice on the button of a wall-controlled light switch.
Environment: There is a swimming pool.
Service: Check-out is self-service check-out, and the room card is placed in a mailbox.
Breakfast: Not particularly bad, at least there are American baked eggs, meat patties, hamburgers, etc.
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6/7
Guest User
Queen Room
Stayed in Dec 2023
Family
12 review
4.0/5
Very Good
Posted on Dec 3, 2023
The location is excellent. It's very convenient to go out to eat and explore the town at night, but the big bed is a bit small.
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Guest User
Two Room Suite
Stayed in Jun 2023
Family
25 review
5.0/5
Outstanding
Posted on Jun 3, 2023
A very pleasant hotel located in the flower town of Carmel. Very convenient, compact and easy to park. Very cool!
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Guest User
Queen Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Good location in the small town of Carmel, good value for money
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Anonymous User
King Room
Stayed in Oct 2023
Family
15 review
5.0/5
Outstanding
Posted on Oct 6, 2023
The hotel is in the center of the town, only a 10-minute drive from Seventeen Mile. It is very convenient and has all the facilities.
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Guest User
Queen Room
Stayed in Sep 2023
Other
2 review
1.0/5
Posted on Oct 4, 2023
Five-star price, cleanliness, environment and service of motel:
The room was only cleaned every two days and the towels were black and not bleached at all.
The room is small and the soundproofing is very poor. You can clearly hear the movement next door and upstairs. You are woken up by the sanitation truck on the street every morning on time.
There are not many dishes to choose from for breakfast, there are only a few seats, and it is very crowded.
Okay, Ctrip, stop including this low-quality, high-priced, shameful hotel! Just consider my consumption as a profound lesson to all other Ctrip users!
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Guest User
Two Queen Room
Stayed in Jun 2023
Family
1 review
2.0/5
Posted on Jun 20, 2023
Poor service, excessive charges. The front desk, which looks like an Indian, requires a tip. Newly renovated, the room smells good. Strongly not recommended.
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Kehuanshijie
Queen Room
Stayed in Mar 2023
Family
7 review
5.0/5
Outstanding
Posted on Apr 7, 2023
Great value for money, compared to other small hotels in town. Unless you are looking for sentimentality, you will have to pay a high price.
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Anonymous User
Two Queen Room
Stayed in Aug 2023
Family
21 review
2.0/5
Posted on Aug 15, 2023
Expensive, poor facilities, extra charges, not satisfied