10/20 Lake St, Caroline Springs, Victoria, 3023, AustraliaView Hotel Details
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1 night
Mercure Melbourne Caroline Springs Guest Reviews
4.2/5
Very Good
112 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(112)
Positive reviews(14)
Reviews with photos/video(3)
Mary
Standard King Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Budget friendly families will enjoy!!!!🤗🤗🤗💕💕💕💕🙌🙌🙌
Taralesley
Standard King Room
Stayed in Sep 2022
Couples
8 review
5.0/5
Outstanding
Posted on Oct 31, 2022
10/10 would stay again!
Clean, comfortable, modern, many amenities such as pool, spa, gym, function rooms, restaurant, cafe.
Free parking on site, great size rooms, some with balconies and lake views.
Excellent value for money, beautiful hotel!
Brenda123
Standard King Room
Stayed in Mar 2023
Business travellers
39 review
3.7/5
Posted on Apr 21, 2023
Dated. Needs a refurbishment. Older rooms. Old style tv without internet
Anonymous User
Superior King Room
Stayed in Oct 2022
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 20, 2022
Work stay have been using this for my Melbourne work accommodation always friendly and helpful staff
Rooms always clean and fresh
Anonymous User
Stayed in Oct 2022
Business travellers
33 review
3.7/5
Posted on Nov 27, 2022
Location is very good
Night club and ****** machine and in front off markete
All is good
Guest User
Standard King Room
Stayed in Oct 2024
Business travellers
9 review
4.0/5
Very Good
Posted on Dec 7, 2024
A hotel in the countryside. Can't ask for too much, but there are no slippers in the room, and you need to go to the hotel to wash. The overall evaluation is that it is okay for business, not recommended for vacation
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Comeback
Superior King Room
Stayed in Aug 2024
Family
85 review
4.5/5
Great
Posted on Sep 30, 2024
Everything is ok! I could have given a high score, but I got 3 harassing phone calls from the room at 12 midnight!!! Not from the front desk or the hotel!
midnight got 3 times harassing phone calls!!!
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Guest User
Standard King Room
Stayed in Nov 2023
Business travellers
94 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The location of the hotel is good, the transportation is convenient, and the overall hardware is okay. Because it is a business trip, I only sleep at night and do not stay in the hotel during the day. Overall it’s worth recommending
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Guest User
Studio King Apartment
Stayed in Mar 2023
Family
45 review
4.0/5
Very Good
Posted on May 7, 2023
The room is old, the service is average, the location is good