Cinco Quintas Hotel Boutique by Soho

5 out of 5. This boutique hotel is a true gem. it's a refined sanctuary in the heart of Cartagena. Elegant, tranquil, the ambiance is unmatched. The staff's is the best; exceptional service. Refreshing pools, a rooftop bar, and an exquisite restaurant with delectable menu. Situated perfectly, everything is a short stroll away. refined and extraordinary escape, this hotel is a must-visit!

This hotel is a perfect little get away, it’s a hidden oasis in the middle of the old walled city. The front is very unassuming. When you enter the lobby, you’re welcomed by calm and peaceful atmosphere and wonderful front desk staff. The staff was fantastic in making everything happen. With my points I was eligible for a room upgrade they moved us from the Luxury room to the Studio suite. The Studio suite was much larger and more comfortable. Both rooms are beautiful! But the Studio is superior. The style of the hotel overall is an industrial style, it’s clean, elegant and chic. The beds and pillows were like clouds, the AC is cool and crisp. Con – I love the idea of the curtain hiding the glass door, but the curtain gets caught on their top of the door when opening or closing. I don’t know if they if there is a solution to that but it’s not a deal breaker, just might damage the curtain after time. The 4th floor look out and pool is a nice little hang out spot. Con - For me is the breakfast. I would say expanded the kitchen options for breakfast. They only offered eggs and omelets. I don’t eat eggs due to allergies, so I had to have what few options on the bar counter. Thank you for a fantastic stay. We had a great stay, and we were very happy with the service, attentiveness to details and the level of comfort. Thanks to Luciana, Maria Laura, Erick, Yair, Silvana, Jorge and the housekeeping staff. I totally recommend this hotel; it is as exactly as it is in the pictures, and they make you feel welcomed and relaxed. They deserve a 10/10.

New hotel with flaws in service. We had the presidential suite that wasn’t actually a suite but 2 separate rooms with access to a dining, lounge and kitchenette area and a tiny pool. To get from one room to the other we had to use an outside hallway where all the other rooms could see and hear us. Not very convenient.

Excellent stay. Always a smile and a friendly Tone from The staff. Excellent service. Good location. Easy to Get around. Nice, clean and comfortable room. We can recommend this hotel.

Very clean and comfortable place to stay. The bed was so comfortable. The rooms are beautiful. The staff was excellent - very friendly and professional. They were accommodating of our early arrival, setting us up with baggage storage, and leading us to the roof to change and use the bathroom. We were able to get a late checkout on our final day (for a fair fee), and after we checked out, we were able to hang out on the roof in the shade, quite comfortable, until it was time to leave for the airport. The only downsides were the cold shower, and we felt a bit strong-armed by one of the staff insisting on walking us to a tourist-trap restaurant that we weren't all that keen on - it seemed she was perhaps getting a kickback from the restaurant for guiding us there. The area itself is easily walkable to everything in the walled city. The walled city is very touristy, which is a bit of a turnoff, but a prime location for the hotel. Overall, very happy with our stay.

Members of the staff were very nice and collaborative. Eric has shown great professionality. A suggestion, add more local fruit to the breakfast

Definitely recommended. The staff was friendly and helpful. The rooms were brand new! Very nice and clean.

Excellent stay, we highly recommend this hotel. I think it won’t be long before people discover this great new spot in the best location in central Cartagena.

An amazing hotel with phenomenal front desk staff. Everyone was attentive. I will definitely be back