Guest User
January 31, 2023
I called directly and spoke to Carolina, fixed a room for 4/7/2022 and agreed on the price for €. 50.00. Since the stay was for my son, I asked to be able to pay IN ADVANCE with IBAN, therefore I sent an email (viewable in the review) where I specified the terms of the phone call, obviously including the price which included parking. Carolina's response was verbatim "let's proceed with the booking" (28/6/22 at 12.52pm). Since he hadn't sent me the IBAN, I wrote to him again and in the reply with the IBAN I found the price increased to €. 65.00. I call and Carolina always tells me that she said €. 65 (which is ABSOLUTELY not true as I had a proposal for another accommodation for €55 (definitely nicer), so I fall back on a we didn't understand each other, but when I read my email, if we hadn't understood each other , instead of "let's proceed with the booking" he should have rewritten that the correct price was different, instead I BELIEVE THAT THE OTHER CUSTOMERS WHO HAVE GIVEN BAD REVIEWS ARE RIGHT, MOTIVING THEM ON THE INCORRECT BEHAVIOR IN THE PRICE POLICY (they tell you low price and at the time of the bill they increase ); I decide not to argue with these unfair people and immediately cancel the reservation (even if with certain "PEOPLE" it would have been necessary to confirm and then not show up, but in that case I would have put myself on par with their petty behavior despite having stayed there). on another occasion and, despite having found the furnishings dated, I didn't find it bad, but, given the recent reviews, I believe that it is actually A STRUCTURE TO AVOID LIKE THE PLAGUE.
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