Hotels in Mactan, Cebu

The hotel staff were amazing and very friendly. They took time to greet us and learn our children’s names, which was very kind. The staff did a great job and showed care during the earthquake and we felt safe as they did a thorough inspection of the property. The breakfast was great and offered a good variety of food. As wonderful as the staff was, we were disappointed with the beach. It is quite small and very rocky. We wish we would’ve known this before booking as we have small children who were looking forward to soft sand and swimming. One of our children got cut the first day due to the rocks. Had we been aware we would’ve prepared better or booked elsewhere. The pictures on the hotel site are a bit misleading. We tried to cancel our booking halfway through so we could travel to a softer beach down south, but the hotel rejected our request. We enjoyed the pools and found them very nice, however not being able to jump in is a bit unfortunate. Our young children wanted to jump and were told they couldn’t. The hotel just didn’t seem very kid friendly when it came to the amenities.

My family enjoyed a lot specially my kids. We'll surely coming back in every special occasions in the future. Staffs were all amazing and the services as well. Great place for families and kids as they have a wide range of amenities to choose from.The waterpark and the swimming pool were all great! Excellent

Really awesome and accommodating service. The resort is one of the best I've experienced in this part of asia, in terms of the food, room quality, all the hardware and service as well. Aloher was super friendly and very helpful, the front office staff were all kind and warm too. Breakfast was excellent, but might need greater variety in the fruit section. Location was slightly off the beaten track but the private beach as a result was perfect.

⭐️⭐️⭐️ (3/5) We stayed at Crown Regency Suites during Typhoon Tino as a temporary shelter and checked in at almost 3PM in Villa #23. Unfortunately, we weren’t very happy with the accommodation’s cleanliness. The place was quite dusty—from the living room to the bedrooms—and we ended up sneezing several times due to the dust. It seemed like the villa hadn’t been properly cleaned or prepared before our arrival, and it also looked like it hadn’t been occupied for quite some time. We also had issues with the door lock, as our keycard couldn’t open it. The staff, however, responded quickly and changed the lock for us, which we appreciated. The living room TV wasn’t working at first, but they replaced it right away. There were also some water droplets in the master bedroom, which we understood considering the strong winds brought by the typhoon. The shower on the second floor wasn’t working, and the kitchen, living room, and service area floors (up to the second floor) were all noticeably dusty. Curtains were dirty as it has a lot of visible stains. Despite these issues, the staff were accommodating and polite throughout our stay. We requested a late checkout and they kindly allowed us until 1PM which supposedly have a late check out fee of 3k. Overall, we appreciated the staff’s assistance and understanding during the typhoon, but the villa’s cleanliness really needs improvement.

We thouroughly enjoyed our stay at Savoy. Usage of the beach/pool is included with the rooms. Dinner was fantastic. I had a problem with the room card and the elevator. Sometimes it would not read and missed my floor. The staff was hard working especially during the breakfast buffet because it was so crowded may guests had to wait for tables. It was Father's Day and the last weekend before school started. Other than that everything was great. Thank you.

Service is good, food was good and aquapark pool was great. However, water pressure in the room was low and the pool with inflatable wasnt that nice and a little dirty, not worth it. I still recommend the place for its good price and if you have kids who enjoy swimming. Enjoyed our stay, its our 5th time in Solea.

We had a wonderful stay at Costabella. The staff was exceptionally friendly and welcoming, making us feel right at home. We especially loved the private beach—it was clean, peaceful, and perfect for relaxing. The on-site restaurants offered a great dining experience, and overall, our family thoroughly enjoyed our time there. Highly recommended!

Great! Stay. We were there when the 2025 earthquake hit. The staff was really accommodating and were ensuring we were all safe. They moved us from the 6th floor to 3rd so we can easily evacuate in case an emergency happened. Morning free buffet wasn’t a lot, BUT food was really really amazing. Overall had a really pleasant stay.

I recently stayed at the Eloisa Royal Suites Hotel for two nights. Overall, the experience was okay but nothing particularly special. The check-in process was smooth, and the front desk staff were polite, although not overly friendly. My room was clean and had the basic amenities like a TV, air conditioning, and a small coffee maker. However, the furniture looked a bit dated and the mattress was too firm for my liking. One major downside was the noise. The hotel is located right next to a busy road, and the sound of vehicles passing by — especially at night — was really annoying and made it hard to sleep. The windows didn’t seem to block out much of the noise, which was disappointing. The location is convenient — close to shops, restaurants, and public transport — which was a big plus. I didn’t try the hotel restaurant, but the complimentary breakfast was quite basic: toast, eggs, and coffee. Wi-Fi was free but a bit slow during the evenings. In short, it's a decent place to stay if you're looking for something affordable and centrally located, but be prepared for noise and limited comfort.

Very accommodating staffs and friendly. I just informed them that were getting late in checking in cause my kids wants to roam around Cebu City in a while. They responded immediately. The Hotel looks clean, cozy and comfortable. We're able to stay there for just 9 hours and it's worth it. It's just 5 minutes drive to the airport. Thank You Islands Stay Hotel Mactan for the good accommodation. Till next time.