Sheraton Hotels in Cha-am

Sheraton Hua Hin is a beautiful resort by the beach of Hua Hin, 3 hours drive from BKK. There were so many scenic angles wherever I walked. The breakfast spread was great, the rooms were good. The design of the hotel is very thoughtful, with pathways on the outer perimeter for golf carts to travel on. Food at Salas was surprisingly reasonably priced, and deliciously made. We were here for a wedding and the event team was great as well. However, there are details that were disappointing for a 5 star hotel. Yesterday around 12 noon (Sunday 3rd Aug 2025), I went into the women toilet by the pool, under the elephant statues and somebody had made a big, dirty mess inside and the toilet couldnt flush properly. It was disgusting and smelled really bad. This shows a lack of cleanliness maintenance and regular checks of the toilet. Secondly, the housekeeping team came to make up my room on the 2nd day (Sat 2nd Aug), took away the floor mats and never replaced them. The toilet incident really ruined the impression of this hotel for me. 😔