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Location4.8
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(364)
Positive reviews(353)
Reviews with photos/video(72)
Large rooms(37)
Quiet & comfortable(30)
Delicious breakfast(25)
Perfect for business trips(18)
Friendly front desk staff(16)
Close to train station(16)
Offers pick-up/drop-offs(10)
Great swimming pool(9)
Negative reviews(11)
Wanderlust
Deluxe Room (2 Beds)
Stayed in Jul 2024
Business travellers
9 review
4.2/5
Very Good
Posted on Oct 22, 2024
Had a very lovely stay here, comfortable and clean.
Everything you need and are looking for.
Comfortable sturdy bed for good times.
Great.
Response from Property: 尊貴的柏享家,感謝您下榻長沙融創施柏閣大觀酒店,並抽出寶貴時間與我們分享了您的體驗。您的細緻點評分享體現出真情實意的施柏閣待客之道,我們也誠摯邀請您再次蒞臨長沙融創施柏閣大觀酒店,感受量身定製的貼心服務,百年德意志匠心的優美環境,品鑒國際水準的佳餚美饌,開啟一段經典雅緻的奢華之旅。
Aang Hidjaja
Executive Double Room
Stayed in Sep 2023
Business travellers
47 review
3.5/5
Posted on Oct 14, 2023
The executive lounge is not open just because of not enough occupancy. N the hotel did not even try to compensate for this
Response from Property: Dear Baixiangjia, hello! Thank you very much for staying at Shibaige Grand View Hotel Changsha and taking the time to share your detailed and sincere suggestions with us. We are sorry that during this stay, the hotel failed to meet your expectations and requirements in some details of service, which affected your stay experience. We express our most sincere apologies. We hope to provide you with better service and a tailor-made experience during your next stay. Thank you again for sharing such valuable experience and opinions with us, and we sincerely look forward to your next visit.
Magnanou
Deluxe Double Room
Stayed in Mar 2023
Business travellers
11 review
2.7/5
Posted on Apr 13, 2023
No in room dining, only 1 restaurant option.
Often only 2 elevator working, stopping 7 to 8 times on average, big waist of time. Nice rooms but very unconvinient.
Response from Property: 尊敬的柏享家:您好! 感謝您的點評! 為您特別推薦酒店4000平方米的生態共享大堂,有着深厚積澱的德式古雅與湘韻精巧的民國風情交輝相融的靈動空間。您可於悠揚的音樂中漫步其間,在鐘樓下用鏡頭留住文藝氣質,亦可落座品味大觀2樓大堂吧雅緻下午茶,獨享一段愜意的時光。離開的每個城市事後總有讓人惦念的理由,春夏秋冬都有我們內心的景色,每段旅程都有我們甜美而有温馨的回憶,希望長沙施柏閣大觀酒店會成為您所到過的這些城市中,最想念的一個! 祝: 一切都好!
Guest User
Deluxe Double Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 30, 2025
⭐️Attractions: There are many snacks in Changsha, and the popular check-in attractions are not standard.
⭐️Service: The hotel rooms are fully equipped. The service manager Cetus learned about our afternoon schedule in advance and provided travel convenience, allowing us to rest for a few more hours in the hotel.
⭐️Breakfast features: The breakfast restaurant is non-standard and distinctive, with good floor height and a variety of types. There are fresh green plants around the seats, which makes people feel happy. A very outstanding Shiboge Grand View Hotel.
⭐️Suitable crowd: The excellent geographical location is very suitable for business meetings and business trip transfer options.
⭐️Location: Only a 10-minute drive from the South High-speed Railway Station🚅, recommended to everyone.
Original TextTranslated by Google
Response from Property: Dear Cetus, congratulations on your successful check-in at Changsha Sunac Shiboge Grand View Hotel. Thank you very much for your recognition of Cetus's work. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of hotel services. We will continue to work hard to make the journey perfect. Thank you again for your support and trust in us. We look forward to your check-in again and start a new journey of exploring the Star City. We sincerely look forward to seeing you again!
Chunxin℡🌸"Honey" จุ๊บ
Premier Queen Room
Stayed in Feb 2025
Business travellers
12 review
5.0/5
Outstanding
Posted on Mar 20, 2025
The room is nice and clean! The breakfast is not very rich and can be improved! The food in the Chinese restaurant is ok. It is recommended to add a buffet dinner! Overall, I am quite satisfied!
Original TextTranslated by Google
Response from Property: 尊貴的柏享家,非常感謝您選擇長沙融創施柏閣大觀酒店作為您在長沙的下榻之所。很抱歉酒店的早餐未達到您的預期。我們已向相關部門反饋您的寶貴意見,願下次能為您帶來更加便捷和舒適體驗,讓您有一個舒心的入住體驗。
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business travellers
5 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The hotel is quiet and comfortable, the room is clean and tidy, and the area is large. I stayed another night the next day. The guest service manager, Huang Jian Cetus, is professional and enthusiastic. The butler service model makes accommodation more convenient and efficient. The hotel is adjacent to the conference center, which is very suitable for business travelers. It is very close to the South High-speed Railway Station and only one stop away by subway. Very convenient.
Original TextTranslated by Google
Response from Property: 尊貴的柏享家,恭喜您成功打卡長沙融創施柏閣大觀酒店,非常感謝您對Cetus的認可。出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。我們會不斷努力,令旅途盡善盡美。再次感謝您對我們的支持與信任,我們期待您的再次打卡,開啟新的星城探索之旅,衷心期待與您再會!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Business travellers
3 review
5.0/5
Outstanding
Posted on Mar 2, 2025
I stayed here for a meeting. The room was new and big. The service attitude of the front desk lady and brother was very good. It was upgraded to a suite. It is not far from the high-speed rail station and the airport. Except that you have to take a taxi to eat around, everything else is good. It is recommended to stay. It takes about an hour to take a taxi to the city. It is easy to get a taxi. Recommended.
Original TextTranslated by Google
Response from Property: Dear Baixiangjia, congratulations on your successful check-in at Changsha Sunac Shiboge Grand View Hotel. Thank you very much for your recognition of us. When traveling, having a comfortable stay is every traveler's expectation and the ultimate goal of hotel services. We will continue to work hard to make your journey perfect. Thank you again for your support and trust in us. We look forward to seeing you again and starting a new journey of exploring the Star City. We sincerely look forward to seeing you again!
Guest User
Deluxe Double Room
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Both rooms are super good, super good, super good, super good, super good. Both rooms are super good, super good, super good, super good, super good. Both rooms are super good, super good, super good, super good, super good. Both rooms are super good, super good, super good, super good, super good.
Original TextTranslated by Google
Response from Property: Dear Baixiangjia, congratulations on your successful check-in at Changsha Sunac Shiboge Grand View Hotel. Thank you very much for your recognition of the hotel's breakfast. When traveling, having a comfortable stay is every traveler's expectation and the ultimate goal of hotel services. We will continue to work hard to make your journey perfect. Thank you again for your support and trust in us. We look forward to seeing you again and starting a new journey of exploring the Star City. We sincerely look forward to seeing you again!
pl123456
Deluxe Room (2 Beds)
Stayed in Sep 2024
Travel with friends
11 review
4.8/5
Amazing
Posted on Oct 19, 2024
The hotel is relatively close to the high-speed rail station. Because we need to take the high-speed rail to go to other places, it is more convenient to go back and forth. The surrounding environment is relatively quiet and cost-effective, but it is a little further from the city center.
Original TextTranslated by Google
Response from Property: 尊貴的柏享家,感謝您選擇長沙融創施柏閣大觀酒店,並抽出寶貴時間與我們分享了您的體驗。酒店位於高鐵會展新城,距長沙高鐵南站約2公里,距長沙黃花國際機場車程約18公里。每間客房承襲百年德意志匠心與奢華,用現代方式重新演繹傳統經典,真摯恭候您的再次到來!
I~SS
Deluxe Room (2 Beds)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The overall feeling is very good, a highly recommended hotel, Buick Business at the high-speed rail pick-up station, the driver's warm and friendly introduction, Changsha-related food, drink and entertainment recommendations, the first impression of Changsha comes from a good start to the hotel. The hotel's facilities are good value for money, especially the design of the bathroom is quite special. The two and a half hours delay during check-out was very friendly. From the window, you can see the river and the green park in the distance. Only the design of the room lighting needs to be adjusted. The reading lights are too bright, and the downlights and window lights are connected together to make it difficult to use.
Original TextTranslated by Google
6/8
Response from Property: Distinguished Baixiangjia, congratulations on your successful check-in at Changsha Sunac Shibage Grand View Hotel. Thank you very much for your detailed evaluation. The happiest thing every day is to see your recognition of us. Every word you say is the motivation for us to move forward, and we will continue to work hard with this strength. We sincerely look forward to seeing you again and wish you a happy life!
Anonymous User
Deluxe Double Room
Stayed in Feb 2025
Other
2 review
5.0/5
Outstanding
Posted on Mar 20, 2025
The room is very good, the facilities are relatively new, and the design is quite good. The only drawback is that the mini bar is just for decoration. I called the hotel and wanted to get some iced drinks, but they said they didn't have any drinks and asked me to buy them at a nearby convenience store. Considering the location of the hotel, it's not very convenient. I suggest that the hotel prepare drinks and iced water in the mini bar in the room.
Original TextTranslated by Google
Response from Property: Dear Parkview Hotel, thank you very much for choosing Sunac Shiboge Grand View Hotel Changsha as your accommodation in Changsha. We are sorry that the hotel minibar has caused you inconvenience. We have fed back your valuable opinions to the relevant departments and hope to bring you a more convenient and comfortable experience next time so that you can have a comfortable stay experience.
Guest User
Executive Double Room
Stayed in Aug 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel is in a good location. You can see Changsha South Station directly from the window. The service staff is good and responsive. The hygiene is very good. The 2m bed is comfortable. The restaurant on the third floor serves food quickly and the taste is moderate.
Original TextTranslated by Google
Response from Property: Dear Parkview Guest, congratulations on your successful check-in at Changsha Sunac Shiboge Grand View Hotel. Thank you very much for your meticulous evaluation. The happiest thing every day is to see your recognition of us. Your every word is our driving force to move forward. We will continue to work hard with this strength. Sincerely look forward to your check-in again and wish you a happy life!
Guest User
Executive Double Room
Stayed in Feb 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 17, 2025
The room is clean, bright and tidy, with windows that can be opened for ventilation. The facilities are complete and well-equipped, the hair dryer is very good, Dyson brand. Attention is paid to detail management, and the slippers are non-slip.
Original TextTranslated by Google
Response from Property: Dear Parkview, congratulations on your successful check-in at Changsha Sunac Shiboge Grand View Hotel. Thank you very much for your recognition of us. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of hotel services. We will continue to work hard to make the journey perfect. Thank you again for your support and trust in us. We look forward to your check-in again and start a new journey of exploring the Star City. We sincerely look forward to seeing you again!
Anonymous User
Executive Double Room
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Every staff member has a very good attitude and the room is very clean. I will definitely choose this hotel again next time I come to Changsha~
Original TextTranslated by Google
Response from Property: 尊貴的柏享家,恭喜您成功打卡長沙融創施柏閣大觀酒店,非常感謝您對我們的認可。出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。我們會不斷努力,令旅途盡善盡美。再次感謝您對我們的支持與信任,我們期待您的再次打卡,開啟新的星城探索之旅,衷心期待與您再會!
Guest User
Prestige Twin Room
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 26, 2024
This hotel is new, it's really good, there is a pick-up service, the hotel service is very good, the decoration is good, the most important thing is that the surrounding environment is very good and quiet, the greenery is good, the fifth floor is a water park, which is hosted by an outsider, so it costs 45 yuan per person, the night view of swimming is super beautiful, the sunset and the night can take super beautiful photos, instantly tall and grand. The 28th floor is free, the hotel's own, the water quality is very clean, but the water is a little deep for children, the water is a little too cold, the children and adults are very happy, the arrangement of the hotel must pay attention to it, that day I went to the toilet, our child drowned, there was no staff, the aunt next to me pulled a hand, when I came back, the child's face changed, scared, the nose is black. The young people in the hotel don't seem to pay much attention to this, thinking that it's no problem to always stare there, it's boring, so they are lazy, this is not right, the management must also educate these young service staff, just opened the door at noon, everyone is guarding, the night before the swim someone was guarding, but the attitude is not good, need education. Everything else is good! The hotel is good. If you want to build a high-end hotel, you must eliminate the unqualified waiters. This is a loyal suggestion. Because a piece of bad meat can really spoil the whole pot of soup. The decoration design of the hotel is really good, and the breakfast is also very high-end. The rice looks high-end, but the taste really needs to be improved. It's really not delicious. In short, it's a pleasant stay experience. I will stay here again if I have the chance. By the way, you can go to the surrounding Liuyang River for a stroll. The environment is really good!
Original TextTranslated by Google
Response from Property: Dear Parkview Hotel, thank you for staying at the Grand View Hotel Changsha and taking the time to share your experience with us. Your detailed comments reflect the sincere hospitality of the Grand View Hotel Changsha. We sincerely invite you to visit the Grand View Hotel Changsha again to experience the tailor-made caring service, the beautiful environment of century-old German craftsmanship, taste the international standard of delicacies, and start a classic and elegant luxury journey.