Yannian Yijing Hotel

Yannian Yijing Hotel Reviews

Yannian Yijing Hotel

No.187 Tongzipo West Road, Yuelu District, Changsha, Hunan, ChinaView Hotel Details
Yannian Yijing Hotel
Yannian Yijing HotelYannian Yijing HotelYannian Yijing Hotel
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Yannian Yijing Hotel Guest Reviews

4.8/5
Excellent
1628 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1628)
Positive reviews(1605)
Reviews with photos/video(423)
Easy to get around(208)
Friendly front desk staff(208)
Delicious breakfast(199)
Close to metro(150)
Many amenities(60)
Great swimming pool(14)
Excellent room layout(10)
Delicious buffet(10)
Negative reviews(23)
Darashkevich
Guestroom (Double bed)
Stayed in Feb 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on Feb 27, 2024
There are the standards for 5 stars hotel and I can surely say that this hotel doesn’t meet the requirements to be called “5 stars”. The room is clean yet I’m constantly finding hair on the floor, no bathrobes/hair conditioner/body lotion, the breakfast doesn’t have much options, the front desk’s staff don’t speak English. The gym is amazing, but apparently they also invite people who don’t stay at the hotel to come and pay so it’s incredibly busy, I’m not really excited to go to such a busy gym again. I’d not complain if the hotel was 3/4 stars, but for 5 it’s bad
Response from Property: 您好!感謝您入住小店並給予我們點評,對於您在此期間遇到的問題,我們深表歉意。非常感謝您及時地指出了我們存在的不足,並促使我們改進和完善入住體驗。,~在接下來的工作當中,我們一定儘快提升我們的品質改善我們的不足,有您的批評與指正,我們才能做得更好,期待您的再次光臨!
Tamara Dinka
Guestroom (Double bed)
Stayed in Nov 2022
Other
23 review
4.2/5
Very Good
Posted on Nov 7, 2022
Comfortable clean and cosey rooms, with a great room-service and pleasant staff. Some speak English but that doesn't matter. I wish the swimming pool has not been shared with a gym. That was somehow missing If I wanted to have a perfect stay-con!
Response from Property: Hello, madam. Thank you for your valuable comments and suggestions. The swimming pool and gym on the 4th floor of our hotel are operated by outsourcing units. I'm very sorry to give you a bad experience. At the same time, we will also give feedback to the hotel management and propose rectification. At the same time, I look forward to your next visit.
Tami
Guestroom (Double bed)
Stayed in Jul 2023
Solo travellers
8 review
5.0/5
Outstanding
Posted on Jul 24, 2023
The receptionists are so friendly
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your greenGaze is our vitality forward, thousands of words into a sentence, thank you for your support to the hotel.
Guest User
Business 2-bed Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
Sincere review: During the May Day holiday in 24 years, my family and I came to Changsha for the first time. I found this Yannian Yijing Hotel on Ctrip. The hotel has complete facilities and the environment is first-class among the hotels I have stayed in. The breakfast is delicious and the service is super good (a little story is omitted here). Special thanks to the hotel front desk "Xiao Qiong". Thank you Changsha Yannian Yijing Hotel for giving us a pleasant and unforgettable trip to Changsha! I will come again if I have the chance!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Super Double Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel environment is very good, the room is big enough, and the staff's service is very meticulous. This time I came for tourism. The staff saw that I brought children and prepared small toys thoughtfully. There were also goodnight snacks in the evening. It is highly recommended
Original TextTranslated by Google
Response from Property: Dear guests: Welcome to our hotel. Thank you for your encouragement and support for our work and for giving us a five-star rating. We will continue to innovate in service and hope to provide better service to every guest who comes to the store through warm and meticulous service. We sincerely look forward to seeing you come home again!
Haidejingling
Guestroom - With View (Double Bed)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
Environment: The environment is very good. It is on the 18th floor. I stayed in room 1807. It has a 180-degree view and three floor-to-ceiling windows, which feels very bright. Hygiene: The bathroom is separated into dry and wet areas, and there is a large bathtub. The waiter cleans it promptly and cleanly every day. There are many choices of sheets, quilts and pillows, which are very comfortable. The mattress is moderately soft and hard, and it is good for rest. Facilities: Sofas, recliners, and desks are available to meet various needs, such as playing cards, working, and leisure. There is a swimming pool on the fourth floor, and I swam there once. Service: The breakfast buffet has a rich variety, and the time is until 11 o'clock. Various meals are replenished in time. There are good night porridge, small gifts, and milk for free, which is very considerate.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Business 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
A very good hotel in Changsha. The new Chinese style design makes people feel very warm. The environment is very good. When leaving the hotel, they also gave me a souvenir. Very considerate service
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Executive Room (2 Beds)
Stayed in Apr 2024
Family
48 review
5.0/5
Outstanding
Posted on Apr 14, 2024
I stayed in two different room types for two nights and was very satisfied with them. The facilities are complete, clean and tidy, the service is quite good, and it is awesome. I can check out late at 2 o'clock, which is really good. The breakfast is very rich, the soy milk is delicious, and parking is convenient. There is a subway station at the gate, which is convenient for travel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Cirener
Super Double Room
Stayed in Apr 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Service: Xiaoyan and Xiaoxiao are enthusiastic in their service ❤ Facility: Robots deliver food
Original TextTranslated by Google
Response from Property: It is really exciting to see the simple yet profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring every guest a super value experience. We show the unique charm of the hotel to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will continue to work hard with your encouragement and support, and I believe we will do better! Thank you for your continued support! Wish you a safe and happy life!
Baoxiang
Business 2-bed Room
Stayed in Feb 2024
Family
9 review
4.0/5
Very Good
Posted on Feb 27, 2024
I was not satisfied with the king-size bed room I booked on the first night because the wash basin in the bathroom shower was exposed and very noisy, and it was even noisier because it was close to the road. Of course, this is a design problem of the hotel. The twin room I changed to the next day was much better and quieter, with real dry and wet separation. Service: The service of the front desk and the aunt was very good, and they were more patient to answer customers' questions. The cleaning aunt sent desserts for two consecutive nights and wrote a small note, which was very heartwarming. The only thing is that the hotel shows that it is a five-star hotel, but it is not up to the five-star standard. The details are reflected, there is no aromatherapy, conditioner, body lotion, etc. Overall, I am satisfied! Location: Although it is in Yuelu District, a little far from the city center, there is a subway station at the entrance of the hotel, and the transportation is very convenient, but there are more standings. Meals: Although there are not many types of buffets, there are basically Chinese and Western meals. Milk and soy milk are delicious, and the soup noodles are a bit lumpy. Everything else is ok, and the food is relatively fresh. Parking: The underground garage of the hotel is the parking lot, with many spaces, free, and no need to drive when traveling. Hygiene: I am satisfied with the hygiene, at least I can't see any dirt with the naked eye.
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying in our store and giving us a review. We are deeply sorry for the problems you encountered during this period. Thank you very much for pointing out our shortcomings in a timely manner and prompting us to improve and perfect the stay experience. In the next work, we will definitely improve our quality and improve our shortcomings as soon as possible. With your criticism and correction, we can do better. We look forward to your visit again!
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Feb 17, 2024
There is a subway station in front of the hotel, which is very convenient to Wuyi Square. The sanitary environment is good. The breakfast is also good. It happened to be Valentine's Day. The room price is a bit expensive. Others are OK.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for sharing your stay experience with us. Please accept our sincere gratitude. There will be various promotions and special offers at different times. If you have confirmed your itinerary, please book in advance to enjoy more discounts. Sincerely look forward to your visit again
Guest User
Business 2-bed Room
Stayed in Feb 2024
Other
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The room is very good. The service is very good. I was sick. Breakfast was packed and delivered to the room during the day. The waiter also delivered porridge at night. The service attitude is excellent. Basically on call and responsive. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your stay and good comments. A line of affirmation is the most genuine satisfaction from the bottom of my heart. Our service is to provide a warm home for the guests on the journey. Here, we hope you can relax, enjoy and experience the most satisfactory service. We are always here waiting for you!
Piaoliangdexiariyanyan
Guestroom (Double bed)
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 16, 2024
During the Chinese New Year, I came to Changsha. This hotel is very cost-effective. After all, the environment and facilities in the hotel are very good. I saw others say that Yannian is a local hotel brand in Changsha. There are many stores in Changsha. This one is cheaper because of its geographical location. The advantage is that there is a subway station downstairs, so you can hang out until late and come back. The disadvantage is that there is nothing to visit around the hotel, no shops or businesses. It is just right to come back and sleep after eating and drinking enough. However, the hotel is really high-end and has a four-star rating. When we checked in, I asked for a quiet room, so the staff arranged it for me on the 25th floor. The room window faces the road, but there is no outside during the Chinese New Year. I stayed for one night, but I thought the hotel was so good, so I extended it for another night. The bug on the second night was that the floor was too high, and there was a strong wind at night, which was noisy. The hotel has self-service laundry on the 12th floor, which is good and suitable for people like us who have been out for a long time. The hotel breakfast is relatively rich. The disadvantage is that there are too many people, the table is not cleared in time, and the dishes are piled on the table. People have no place to sit with plates, so I didn’t go to eat breakfast the next day, but I swiped my card and packed a portion for the children to eat on the way. This hotel room is really good, and parking is also very convenient, with no limit on the number of times. Tell the front desk before going out. I think the ground parking space is more convenient. The mattress is very comfortable, the bedding is very clean, and the service attitude of the front desk staff is very good👍
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing our hotel as your accommodation for this trip, and for adding pictures and text reviews to share your stay experience with us. We are honored to make your stay satisfactory! We will uphold the service concept of "creating satisfaction with heart" and strive to provide all guests with warm, friendly, meticulous and humanized services. Thank you again for your support and affirmation to us, and sincerely look forward to your visit again with your family and friends.
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Couples
1 review
1.0/5
Posted on Feb 14, 2024
We arrived late and the room we originally booked was sold out, so we upgraded to a duplex suite. However, my foot was injured that day and I couldn't land, but the hotel didn't take any measures or apologize. My partner had to carry me up and down that night. This kind of service consciousness is really not worthy of running a hotel!
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you made a suggestion about the hotel's inadequate service during your stay. We did not take your actual needs into consideration when upgrading you to a duplex suite on the same day. During your stay, we did not contact you in person, but we did communicate with your cohabitants many times, including but not limited to providing basic medical supplies, wheelchairs, and manpower assistance. All of these were affirmed by your cohabitants. Unfortunately, we did not convey it to you in time, which led to misunderstandings. In short, your dissatisfaction is our constant pursuit. We hope that you will recover soon. We also look forward to your next visit.
simonran
Guestroom (Double bed)
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The location is particularly good, with the subway just outside. I will consider this hotel again in the future.
Original TextTranslated by Google
Response from Property: Dear guests, we are glad that we can bring such a wonderful experience to your trip. Satisfaction is just the starting point, and surprise and touching are our ultimate goal. It is fate that we can be together. Coming back here is like returning to your home. We are very happy to become friends with every family member who comes back. Looking forward to seeing dear friends come home again~