Hotels in Downtown Area, Changshu

I booked two rooms for two nights, each including breakfast and a meal at the cha chaan teng (Hong Kong-style cafe) daily. The hotel is conveniently located; you can take a bus directly from the high-speed rail station, which takes about 20 minutes, and it's just a short walk from the bus stop. I informed them in advance that it was my sister's birthday, so one of the rooms was decorated and came with a fruit platter, which made my sister very happy. Last night, we received complimentary mung bean soup and a fan, but it seems there was nothing tonight. The swimming pool is outsourced, so even non-guests with a membership can use it. However, the smoke smell was far too strong. I ended up opening a few windows and staying for only half an hour before leaving because I couldn't stand the secondhand smoke. There were also people smoking in the hallways and elevators; a strong smell of smoke hit you as soon as you entered. I hope the hotel can implement stricter controls regarding this. The service, however, was excellent. The rooms provided small bottles of shampoo, shower gel, and lotion. Since we were hiking and swimming, we showered two or three times a day, and with long hair, we used a lot. I called several times for refills, and they were always promptly delivered.

My stay at Hilton Changshu Longteng was a perfect experience, and I highly recommend it to anyone visiting Changshu. The hotel is beautifully situated by Qinhu Lake, with its unique cruise ship-like architecture making it instantly recognizable. My lake view room was spacious and bright, featuring panoramic floor-to-ceiling windows and a private balcony. Watching the sunset over the lake in the evening was incredibly therapeutic and relaxing. The room was well-appointed with smart devices that were easy to use, and the bathroom had separate wet and dry areas with branded toiletries – every detail was meticulously thought out. Breakfast, served on the 11th floor, offered a wide variety of dishes, including authentic freshly made Suzhou-style noodles, all enjoyed with a fantastic view. Xiao Yue provided gentle and professional service. I arrived early, and my original room wasn't ready yet. Xiao Yue patiently discussed room options with me and proactively upgraded me to a lake view balcony room. During check-in, she clearly and understandably explained everything regarding the deposit, minibar, and checkout expenses. She was responsive and thoughtful throughout. Whether it was in-person reception or online inquiries, she was always enthusiastic and patient. The hotel's environment, dining, and facilities are impeccable, but Xiao Yue's meticulous and warm service truly made the experience exceptional. My stay was fantastic, and I will definitely choose this hotel again when I return to Changshu. I recommend everyone to stay here and ask for Xiao Yue!

Overall the hotel is good, the room is very large and the bathroom is good. The bed is very comfortable and the sheets are spotless. Breakfast was in a cafe that was part of the facilities, a bit cramped, although the lady in the kitchen was very friendly and helpful. The common areas are in great need of renovation and the cleaning could be improved a lot, both in the common areas and in the room, especially the bathroom. The reception staff were very friendly. They kept our bags for a few hours after we checked out.

Hotel location is good, especially new, the towels in the room are packaged in bags, it feels very clean, and the service is very good and very warm, also sent the hotel's breakfast, the hotel's breakfast is also good, quite rich, generally changed some have, recommended

The staff service is meticulous and thoughtful, every response is humble and courteous, the whole experience is comfortable and safe, professional and sincere coexist, such a service is worth a full five stars!

Even though the weather was uncooperative, with endless rain dampening our spirits a bit, the service at Elegant QinChuan Residence still made me feel right at home. From a warm cup of tea upon arrival to a friendly greeting when leaving, and even quick solutions for minor issues, everyone at the hotel tried their best to help. A special shout-out to Dong Lamei at the front desk – not only did she upgrade our room and send welcome fruit for me and my child, but she also thoughtfully prepared contingency plans for a temporary power outage due to line maintenance, anticipating potential inconvenience for guests.

The hotel has underground parking, which is very convenient. The staff were warm and provided excellent service. The room was quite spacious, but the window was small, leading to poor ventilation. The bedding and cleanliness were decent. However, the soundproofing in the room was terrible; I could hear normal conversations from next door clearly. Plus, there's a music restaurant downstairs that was blasting music late into the night, I could even make out the lyrics while lying in bed... 😭

1. The price is very affordable and will give the best plan according to our needs. 2. The service attitude is naturally quite good. 3. The room is also very large and the bathroom is also very large. 4. Unfortunately, I want to shoot the layout of the bathroom. I will decorate my own home in the future, but I forgot to shoot. 5, unfortunately I do not often go to Changshu for business trips, otherwise I will definitely choose this store. 6, this store is also introduced by colleagues, because there are many bugs in Jiangnan, they are also the last to choose here. 7, in short, I am not a trust, praise is from my heart. 8. Changshu is raining too often. If you go out, the hotel has a free umbrella, but I advise you to wait for the rain to stop, it is too big! 9. Finally, thank you Starway Hotel. Congratulations on getting rich. I wish you a happy work! 👍

Went to Changshu for a visit and chose this hotel. Overall, I was very satisfied, so I booked another day. Let’s talk about the location first. It is right in the city center, very close to Yushan Mountain and Fangta Garden, and can be reached in 10 minutes on foot. It is also very close to Yushan City Wall, only 2 bus stops away. As for the facilities, they are a bit old-fashioned, but the furniture in the room is made of good quality wood, and feels like furniture bought at home. There are two rooms in the house, each with a 1.5-meter bed, suitable for family travel. The bathroom is large and has a bathtub. It is very comfortable to take a bath when you come back at night. There was no smell in the room at all, which was a pleasant surprise, probably because of the good ventilation. The room faces east and has two large floor-to-ceiling windows. When you open the curtains in the morning, sunlight comes in and you can see the square tower by the window. The windows can also be opened slightly for ventilation. The surrounding is very quiet and I slept well at night. You can park in front of the hotel, which is very convenient. The front desk staff was very welcoming and helped us store our luggage. The hotel breakfast is pretty average, mainly consisting of carbohydrate staples such as steamed buns, dumplings, and steamed cakes. There are eggs, tea eggs, and soy milk, but no coffee or milk (but it may be because I went late and didn't get to eat them). However, a buffet breakfast only costs 20 yuan, and there was no price increase during the Spring Festival, which is already very conscience. I was very satisfied with this trip to Changshu and will stay in this hotel again in the future.

As expected of a high-quality hotel, the attention to detail is evident in every aspect, and the stay far exceeded expectations! Upon arrival, the front desk greeted us proactively, offering warm water during check-in. There was no long wait, and they even thoughtfully upgraded our room, maximizing our positive impression. The room was spacious and well-laid out, with a simple yet stylish interior design. The furniture and appliances were all from top brands, easy to use, and fully functional, making it convenient for working or grooming. A comfortable sofa by the window provided a relaxing spot to enjoy tea and the view. The lighting throughout the room was adjustable to suit different needs. Cleanliness was impeccable; the bathroom glass and mirrors were sparkling clean and watermark-free, the toilet was thoroughly disinfected and odor-free, and even the toiletries were sterilized at high temperatures. Even hard-to-reach areas like under the bed and corners of tables were meticulously cleaned. The hotel's facilities were comprehensive, with a fully equipped and regularly cleaned gym, and a laundry room with dryers and detergent – ​​perfect for business travelers. The 24-hour concierge service was responsive and readily available, quickly resolving any needs. Breakfast is a buffet with freshly ground coffee. Waiters promptly clear away empty plates during your meal, providing attentive and undisturbed service. The location is excellent, with convenient transportation nearby. There are convenience stores and restaurants downstairs, making it easy to get around and shop. Returning to the hotel at night is also very safe. From check-in to check-out, there were absolutely no complaints. The facilities, service, environment, and details were all top-notch. A five-star rating is well-deserved, and I will definitely stay here again next time!