Hotels in Downtown Area, Changshu

The room was recently renovated, but clean and tidy. It was comfortable enough for a family of four. The bathroom was spacious with a strong shower, and the air conditioning was quiet and provided a warm, comfortable breeze. The staff were friendly and provided us with extra toiletries and a snack gift bag upon departure. Many attractions in Changshu are located near the hotel, making it convenient for getting around. Overall, a very good experience.

I booked two rooms for two nights, each including breakfast and a meal at the cha chaan teng (Hong Kong-style cafe) daily. The hotel is conveniently located; you can take a bus directly from the high-speed rail station, which takes about 20 minutes, and it's just a short walk from the bus stop. I informed them in advance that it was my sister's birthday, so one of the rooms was decorated and came with a fruit platter, which made my sister very happy. Last night, we received complimentary mung bean soup and a fan, but it seems there was nothing tonight. The swimming pool is outsourced, so even non-guests with a membership can use it. However, the smoke smell was far too strong. I ended up opening a few windows and staying for only half an hour before leaving because I couldn't stand the secondhand smoke. There were also people smoking in the hallways and elevators; a strong smell of smoke hit you as soon as you entered. I hope the hotel can implement stricter controls regarding this. The service, however, was excellent. The rooms provided small bottles of shampoo, shower gel, and lotion. Since we were hiking and swimming, we showered two or three times a day, and with long hair, we used a lot. I called several times for refills, and they were always promptly delivered.

The staff service is meticulous and thoughtful, every response is humble and courteous, the whole experience is comfortable and safe, professional and sincere coexist, such a service is worth a full five stars!

Hotel location is good, especially new, the towels in the room are packaged in bags, it feels very clean, and the service is very good and very warm, also sent the hotel's breakfast, the hotel's breakfast is also good, quite rich, generally changed some have, recommended

My stay at Hilton Changshu Longteng was a perfect experience, and I highly recommend it to anyone visiting Changshu. The hotel is beautifully situated by Qinhu Lake, with its unique cruise ship-like architecture making it instantly recognizable. My lake view room was spacious and bright, featuring panoramic floor-to-ceiling windows and a private balcony. Watching the sunset over the lake in the evening was incredibly therapeutic and relaxing. The room was well-appointed with smart devices that were easy to use, and the bathroom had separate wet and dry areas with branded toiletries – every detail was meticulously thought out. Breakfast, served on the 11th floor, offered a wide variety of dishes, including authentic freshly made Suzhou-style noodles, all enjoyed with a fantastic view. Xiao Yue provided gentle and professional service. I arrived early, and my original room wasn't ready yet. Xiao Yue patiently discussed room options with me and proactively upgraded me to a lake view balcony room. During check-in, she clearly and understandably explained everything regarding the deposit, minibar, and checkout expenses. She was responsive and thoughtful throughout. Whether it was in-person reception or online inquiries, she was always enthusiastic and patient. The hotel's environment, dining, and facilities are impeccable, but Xiao Yue's meticulous and warm service truly made the experience exceptional. My stay was fantastic, and I will definitely choose this hotel again when I return to Changshu. I recommend everyone to stay here and ask for Xiao Yue!

The room was clean and hygienic. The hotel is located on Haiyu South Road, with commercial areas nearby and not far from the pedestrian street, which is very convenient. You can park right in front of the hotel, and there's also an underground garage with charging stations. The hotel offers breakfast on the 3rd floor, a laundry room with dryers, and even a gym. It's really great!

After moving away from Changshu, we return frequently to visit friends and this is our first choice hotel. Excellent service and a splendidly convenient location, I would recommend this elegant establishment for a weekend break or even a longer stay. A lovely riverside park is just opposite, a plethora of good restaurants within a stone's throw and In-City shopping centre a five minute walk across the brridge..

The hotel location is perfect. Near the walking street. However, the hotel was very noisy and had bad security. I hope they can improve the security in the future. (Only the hotel customer can access to the floor who is staying..

As expected of a high-quality hotel, the attention to detail is evident in every aspect, and the stay far exceeded expectations! Upon arrival, the front desk greeted us proactively, offering warm water during check-in. There was no long wait, and they even thoughtfully upgraded our room, maximizing our positive impression. The room was spacious and well-laid out, with a simple yet stylish interior design. The furniture and appliances were all from top brands, easy to use, and fully functional, making it convenient for working or grooming. A comfortable sofa by the window provided a relaxing spot to enjoy tea and the view. The lighting throughout the room was adjustable to suit different needs. Cleanliness was impeccable; the bathroom glass and mirrors were sparkling clean and watermark-free, the toilet was thoroughly disinfected and odor-free, and even the toiletries were sterilized at high temperatures. Even hard-to-reach areas like under the bed and corners of tables were meticulously cleaned. The hotel's facilities were comprehensive, with a fully equipped and regularly cleaned gym, and a laundry room with dryers and detergent – ​​perfect for business travelers. The 24-hour concierge service was responsive and readily available, quickly resolving any needs. Breakfast is a buffet with freshly ground coffee. Waiters promptly clear away empty plates during your meal, providing attentive and undisturbed service. The location is excellent, with convenient transportation nearby. There are convenience stores and restaurants downstairs, making it easy to get around and shop. Returning to the hotel at night is also very safe. From check-in to check-out, there were absolutely no complaints. The facilities, service, environment, and details were all top-notch. A five-star rating is well-deserved, and I will definitely stay here again next time!

I chose this Yiju Hotel for my business trip and stayed there for several days. The hotel staff were very welcoming and the room aunts cleaned the room very cleanly. The hotel also provides free washing machines, which is really convenient. I really recommend it. I must choose Yiju Hotel next time I go on a business trip.