susan0123
February 13, 2025
Environment: The hotel has a large piece of land with a bamboo forest, divided into the North and South Lakes, 5 hot spring pools, and various parent-child activity areas. If the weather is good, it's quite pleasant to walk around. Maybe because the hotel just opened last year, some of the buildings on the north side are still relatively vacant. Maybe there will be more activities when spring comes.
Service: It's quite fragmented. Let me first say that the hotel has its own ground parking lot, and then a sightseeing bus will take you to the front desk or the building where you are staying. I came back very late and the masters at the booth were all on duty. I parked the car and the sightseeing bus drove over. They responded very quickly.
The restaurant waiters seemed to be poorly trained. I encountered them two or three times. They didn't know how to use the various coupons. The afternoon tea set was also missing something, at least the salmon tartare was missing. Because the hot spring was not open, there were also some unclear points about the use of the compensation meal coupons. But the attitudes are all very good, and you will also meet people who are eager to introduce the special features of breakfast.
The room attendants and cleaners in the public areas will pay special attention and pause the machines to wait when guests pass by. When you meet the room attendant in the corridor, you will greet him/her warmly. However, after staying for three days, during the cleaning on the second day, some of the supplies were missing. It would have been fine if they didn't provide tea leaves and slippers, but they didn't even provide floor towels. Then the hotel did not provide body lotion.
Facilities: The air conditioning in the room is OK, but the restaurant and public areas are a bit cold. I guess there are not many people now, so to save energy, the central air conditioning is not turned on. The toilet is smart and has many functions. The hair dryer is a Dyson and there is a capsule coffee machine. The shower room and basin make strange noises after use. I live in Building 2.
Food and Beverage: There are not many types of breakfast, but the special features are the Wumi Rice and Changxing Dry Noodles that you can make yourself. Chinese food, cold dishes are good, the taste is OK, but a bit salty for me.
Original TextTranslation provided by Google