ChengDe Sophia Hotel (Li Zheng Men)

Feeling tired after all the fun, I decided to extend my stay for another day. The room was incredibly spacious, and I even received a complimentary room upgrade. The front desk staff provided excellent service. Plus, there are EV charging stations right across from the hotel, which is extremely convenient for guests traveling by car. Highly recommended!

Prime Location: The hotel is just a ten-minute drive from the Chengde Mountain Resort, offering incredibly convenient access. Thoughtful Service: It was our first time in Chengde, and the front desk staff thoughtfully provided us with travel tips and fantastic food recommendations. We also brought our dog, and the hotel is genuinely pet-friendly; the staff were exceptionally kind to our furry companion. Spotless Room: Our room was impeccably clean, the bedding was soft and comfortable, and the environment was wonderfully quiet. We had an excellent night's sleep.

Facilities: All toiletries, towels, and slippers were provided. They were individually wrapped and sterilized, giving me peace of mind. Environment: I stayed in a Hello Kitty themed room. The open-concept toilet made it feel a bit like sleeping in the bathroom, which was quite a quirky experience, haha. Cleanliness: Spotlessly clean and tidy. Service: This truly deserves a special mention! The staff were all incredibly polite, enthusiastic, and went above and beyond. They proactively helped with luggage and offered great recommendations for local attractions. Full marks for service! 👍

The hotel is directly opposite the Bifengmen parking lot, and it's about a 20-minute walk to Lizheng Gate of the Mountain Resort. The quad room with bunk beds was very family-friendly for our family with two children. While the hotel's facilities are fairly basic, I must particularly praise their excellent 9.9 Mountain Resort day tour and the front desk staff. First, regarding the Mountain Resort day tour: it lasted a full 5 hours, and our guide, Xiao Qi, didn't waste a single minute. He provided thorough explanations, meticulously planned our route, and there were absolutely no sales pitches or additional charges. For such an honest and dedicated guide, the hotel deserves a huge commendation! And then there's the front desk staff – every single person was beaming with smiles. They offered detailed information, provided attentive service, and went above and beyond to assist with any request. They even helped us cut a watermelon we bought, booked tickets for a show, and thoughtfully provided cushions for us as we were heading out. Truly heartwarming service! Hidden gem: Just down the stairs next to the hotel is the Temple of Confucius. Plus, there's a highly popular lamb soup spot nearby, serving delicious *shaobing* (sesame flatbreads)!

The facilities are excellent, and parking is convenient. The hygiene is impeccable. Although it's not located on the main street, there are plenty of excellent restaurants within a 500-meter radius. The service was exceptional; the staff were friendly and helpful, even assisting with luggage. Breakfast was delivered directly to the room, with options including McDonald's.