hotel nikko chengdu yixin lake

The entire stay was great from check-in to check-out! From the very beginning, when I went to the hotel to have a look, the service staff was very enthusiastic to show me the room, introduce various surrounding information and hotel culture, and finally chose a panoramic room with a great view of the curved floor-to-ceiling windows! Rena at the front desk became my exclusive housekeeper, helping me arrange the room, preparing beautiful welcome cards and fruits, and helping to solve any problems at any time, especially responsible! The hotel room is beautifully decorated, all facilities are complete, the room is clean and has a little aromatherapy. The hotel lobby is very grand, all service staff are very polite, and they greet each other warmly when they meet, which makes people feel very warm. Rena also introduced various restaurants, and I will definitely try them next time I come!

I really like this very good hotel. The front desk service is polite and smiling, and the room facilities are advanced. If the hotel is not in this area, it will definitely not be so cheap. I will recommend friends to stay there in the future. I will stay there whether I am happy or not. Hahahahahahahahahaha Because there is a surprise that I have received exclusively.

I decided to stay at JAL on a business trip. I met Jelly by accident. I didn't plan to get up early, but I found that JAL's breakfast restaurant can be a local feature of the hotel in Chengdu, which is not in a good location. There are not only ramen, but also natto, French toast (surprise), and more importantly, authentic muffin Benedict. Whatever, the Sichuan flavor (peppercorns) of the ramen is overdone But the Benedict is too surprising, except that it lacks spinach. In the end, I made homemade smoked salmon. I had a lot of complaints about the room, but the breakfast gave me a big surprise! Jelly, thanks🌹

I am quite satisfied with the overall experience of staying at Nikko Hotel this time: 1. Butler: On the day of check-in, my butler Stefan contacted me in advance to ask about the floor and room layout preferences, sent the hotel location in advance, and arranged the high floor with lake view that I like. After I checked in, Stefan asked if I was satisfied with the room and the service was very good. Knowing that it was my birthday that day, Stefan gave me a birthday card and a small gift with Chengdu characteristics. 2. Service: The overall service is very good. The front desk and the restaurant greeted and served with a smile. Some small episodes were handled in a timely manner. 3. Hygiene: The room is very clean and well cleaned. 4. Facilities: Complete facilities, there is a heated swimming pool and gym on the 5th floor. There are saunas and hot springs in the locker room. 5. Decoration: Japanese architectural style, natural and simple, the decoration of the new hotel is more comfortable. 6. Environment: The surrounding is relatively quiet, especially the guest rooms on the lake side are far away from the road, suitable for rest. 7. Restaurant: Breakfast is on the first floor, and the meal is collected at 10 o'clock. The dishes are fresh. I will choose Hotel Nikko again next time.

The environment of the hotel is super elegant, and the rooms are warm and comfortable. It feels like returning to my own home~ I would like to mention in particular that the service of the housekeepers Yuma and Mia is simply amazing! They are super enthusiastic and always smile, which makes people feel very warm. Whenever we encounter problems or need help, they always appear at the first time, patiently and meticulously answer and help us, which is really touching! Moreover, they will take the initiative to care about our stay experience and ask if there is anything that needs to be improved. This kind of meticulous service really makes people feel the warmth of home. Next time I come here, I will definitely ask Yuma and Mia to be my housekeepers, hehe~ In short, this stay experience is super good, and I strongly recommend this hotel~

Staying at this hotel this time is truly an unforgettable and wonderful trip. I have to mention the hotel staff Mia, she is like a beautiful scenery in the hotel. As soon as I arrived at the hotel, Mia greeted me with a warm smile and warm greeting, which instantly relieved me of the fatigue of the journey. She patiently guided me through the check-in procedure and introduced the hotel's special services in detail. Throughout the entire stay, Mia remained highly professional and welcoming. Once I asked about nearby shopping places, she not only gave accurate suggestions, but also thoughtfully prepared a shopping guide for me. The hotel's environment is elegant and tranquil, the rooms are spacious and bright, and the layout is warm and comfortable. From exquisite decoration to complete facilities, every detail reflects the hotel's high quality. And Mia's presence adds a brilliant touch of color to this stay experience. With her sincerity and hard work, she makes every guest feel the warmth of home. I give this hotel a huge thumbs up and a special thank you to Mia and all the hardworking staff. Next time I travel, this will definitely be my first choice.