Bayuefeixuefeng
April 14, 2023
I thought that the price of 536 per night could not be much different. Unexpectedly, the room was very small. The windows were very small and could not be opened. There were two stairs in the already small room. I almost tripped when I got up to use the toilet in the middle of the night. The sound insulation is extremely poor. It was around 5 o'clock in the morning. When the guests next door were playing games, the sound was very clear as if they were right next to me. When I called the front desk to communicate with the guests, the front desk did not listen at all. I knocked hard on the wall and the person stopped making loud noises. I knocked my hand. It hurts. When I woke up in the morning, I asked the front desk for a disposable razor. The front desk said they didn't have any, but they only charge 20 yuan. To compensate for being woken up by the next door in the morning, they said they could use them for free. In the end, after only two shaves, the head of the razor fell off, and it caused me to bleed a lot. I told Ctrip that we should not charge for such a bad check-in experience, but the hotel disagreed anyway. I have never seen such a bad hotel! Will never stay again!
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