The Ritz-Carlton Chengdu
Thu, Sep 25
-
Fri, Sep 26
1 night
1 room, 2 adults, 0 children
All properties in Chengdu
The Ritz-Carlton Chengdu
No. 5 of Luxury Hotels in Chengdu
No.269 Shuncheng Street, Qingyang District, Chengdu, Sichuan 610017, China
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We Price Match
Last booked 25 mins ago on our site
China travel essentials
Varied breakfast
Easy to reach
Currency exchange
Most card payments accepted
Free parkingShow more
Amenities
Indoor swimming poolFree
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public parkingFree
Priority airport pick-up
All amenities
Property Description
By virtue of the very highest standards in hospitality, The Ritz-Carlton, Chengdu is awarded by Forbes Travel Guide 2025. Staying in the hotel, travelers could experience a strong sense of the local culture. Presents the sonography of ‘A modern twist on the unique Chengdu tea culture’ - enjoying a cup of welcome tea served by a Kong Fu tea master. Inspired by the city’s traditional courtyards, you will find that The Ritz-Carlton, Chengdu combines the modern with the classic. Accommodations at our Chengdu City Center hotel start at 50 square meters (538 square feet) and pamper guests with walk-in closets, five-fixture bathrooms including paired sinks, separate bathtubs and expansive shower stalls. Those who have reserved one of the 113 Ritz-Carlton Club Level rooms or 55 suites will be provided with China’s only dedicated Club Level. Club guests are entitled to an exclusive five exciting food and beverage outlets throughout the day. Embark upon unforgettable culinary adventures at five dining venues where offer international buffets, authentic Sichuan cuisines, classic Cantonese dishes and delicate Western food. Guests with free time can take a dip in the swimming pool, work out in the gym or indulge in the spa or massage services. The hotel also has a special kids program with content created by with Jean-Michel Cousteau's Ocean Futures Society especially for kids ages 4 to 12. The hotel provides bike and you can explore this city.
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9.4/10
excellent service and environment, one of the better 5-star hotels in the area
All 6,953 reviews
Surroundings
Metro: Luomashi
(530m)
Metro: Taisheng South Road
(720m)
Airport: Chengdu Shuangliu International Airport
(18.0km)
Train: Chengdu South Railway Station
(6.8km)
Train: Chengdu East Railway Station
(10.1km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Premier Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Liz family double bed room
2 Double bed
50m² | Floor: 28-33
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Ritz-Kids Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Family Suite
1 Queen bed and 1 Single bed
50m² | Floor: 30
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Club Ritz-Carlton Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Club Square View King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Exceptional Executive Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Square View King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Business Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Presidential Suite
1 Queen bed
323m² | Floor: 41
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Square View Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Premier Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Two King Beds Family Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Family Room (Double Bed)
1 Queen bed
50m² | Floor: 28-38
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Exceptional Executive Double Bed Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Family Interconnecting Room
2 Queen bed
132m² | Floor: 28-41
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Square View Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Premier King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
6,953 reviews
- Cleanliness9.5
- Amenities9.3
- Location9.4
- Service9.4
Average for similar properties in Chengdu
Review summary
Powered by AI
Service and Hospitality: The hotel is highly praised for its exemplary service and hospitality, with frequent mentions of staff friendliness and efficiency, including notable English-speaking staff.(based on 3468 reviews)
Guest User
September 6, 2025
As an objective assessment from an industry peer: the facilities are dated. This is understandable, given their age and the reality that significant financial decisions are influenced by broader economic factors, not easily swayed by a few individuals. However, basic elements like hygiene, F&B, and service are areas where the brand's stated values absolutely can be upheld. While some aspects may not be quickly overhauled, the fundamental guest experience can certainly be improved through better management and training. I hope Chengli continues to strive for excellence.
Original TextTranslation provided by Google
Guest User
September 6, 2025
One of the best hotels I have ever been. We had Club access and it was amazing. Next City Ritz again.
Vicwingki
August 31, 2025
Great customer service and very thoughtful.
Concierge staff - Cherry is outstanding. Very professional and friendly service. Proactive and caring for solo travellers. Lift up a high benchmark for other hotel operators.
Room service food quality is outstanding. Highly recommended. Chinese restaurant on level 26 also nice to visit. Tasting the clear broth soup was a very dedicated experience.
I remembered the chef was named Alan if not wrong
Shannon Lum
July 22, 2025
Housekeeping lady is really thoughtful. The bed to me is rather soft. Very helpful staff -
Carter and Evan. The sky bar flaiir isn’t too impressive.
欧小姐
June 21, 2025
A Truly Exceptional 9-Day Stay at The Ritz-Carlton, Chengdu
We recently spent 9 days and 8 nights at The Ritz-Carlton Chengdu, and it was an absolutely wonderful experience from start to finish.
The service at the Club Lounge was outstanding—warm, personalized, and consistently attentive. Jacey, Jasmine, Cathy, Ricky, and Ann truly made our stay memorable. They not only greeted us by name but also remembered our usual preferences, making each visit to the lounge feel special and welcoming. Their attention to detail and genuine hospitality stood out every single day.
We also want to highlight the efficiency of the room service reception and room service team, who were consistently swift and responsive in attending to our requests. Whether it was a simple need or a last-minute call, the service was prompt and courteous every time.
A big thank you as well to the concierge team for handling our transport needs so smoothly. Special thanks to Evan, who went above and beyond to help us secure entrance tickets to the Panda Research Base when we had trouble booking it ourselves.
There were many other team members who contributed to making our stay comfortable—even though we didn’t manage to get everyone’s names, we sincerely appreciate their dedication.
Thank you to the entire team at The Ritz-Carlton Chengdu for making our visit so enjoyable and seamless. We truly look forward to returning again in the future.
Wan Ying
June 19, 2025
Had a most wonderful stay in the luxurious yet lovely hotel with professional hospitality. The staff even prepared a sweet surprise for our wedding anniversary. We will be back again!
Satish Kenya
June 22, 2025
It is excellent stay in chengdu . Very relaxing comfortable. Friendly staff . Lot of food availability near areas like McDonald’s, subway, Chinese foods , barbecues etc . In street can found lot fresh fruit sellers .
TsengRobert
June 22, 2025
It is undoubtedly one of the best Ritz I have been̈ to. Value for money, service, attention to detail, the spa & pool.
Only I got charged 170 RmB for a pair of trousers & 1 shirt; which still ĺeave this Ritz 10 out of 10.
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
6 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Multi-Function Room
Business Center
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Bicycle Rentals
Free
Guest Laundry
Indoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
6 Restaurants
Café
Meeting Room
Multi-Function Room
6 Restaurants
行政酒廊
Business hours: [Mon - Sun] 06:00-23:00
厅Dining Room
Business hours: [Mon - Sun] 18:00-01:00 the next day
大堂吧
Business hours: [Mon - Sun] 08:30-23:00
FLAIR餐厅酒吧
Business hours: [Mon - Sun] 18:00-01:00 the next day
香荟全日制餐厅
Business hours: [Thurs - Sun] 06:30-10:30, 12:00-14:00, 17:30-21:30
丽轩中餐厅
Cuisine: Cantonese, Sichuanese
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Car Rental
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Bicycle Rentals
Free
Business services
Multi-Function Room
Audio Visual Equipment
Meeting Room
Business Center
Postal Service
Wedding Service
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Café
Bar
Lobby Bar
Room Service
Public areas
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Elevator
Humidifier
No Smoking in Public Areas
Smoking Area
ATM
Health & wellness
Personal Trainer
Fitness Room
Massage Room
Sauna
Foot Bath
Spa
Body Care
Fitness Session
Cleaning services
Clothes Steamer
Guest Laundry
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Toothbrush
Books or Audio/Video Products for Children
Accessibility
Accessible Rooms Available
Safety & security
CCTV In Public Areas
Fire Alarm
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | CNY 350.00 (approx. INR 4,356.22) per person per night Extra cot: Free |
Children 4–17 years old | CNY 350.00 (approx. INR 4,356.22) per person per night |
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
| Height | Fee |
|---|---|
Children under 1.1m in height | Free |
Children between 1.1–1.4m in height | CNY 129.00 (approx. INR 1,605.58) per person |
Children over 1.4m in height | CNY 258.00 (approx. INR 3,211.16) per person |
Adult | Buffet:CNY 258.00 (approx. INR 3,211.16) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2013
- Renovated: 2017
- Number of Rooms: 350
Phone:+86-28-83588888
By virtue of the very highest standards in hospitality, The Ritz-Carlton, Chengdu is awarded by Forbes Travel Guide 2025. Staying in the hotel, travelers could experience a strong sense of the local culture. Presents the sonography of ‘A modern twist on the unique Chengdu tea culture’ - enjoying a cup of welcome tea served by a Kong Fu tea master. Inspired by the city’s traditional courtyards, you will find that The Ritz-Carlton, Chengdu combines the modern with the classic. Accommodations at our Chengdu City Center hotel start at 50 square meters (538 square feet) and pamper guests with walk-in closets, five-fixture bathrooms including paired sinks, separate bathtubs and expansive shower stalls. Those who have reserved one of the 113 Ritz-Carlton Club Level rooms or 55 suites will be provided with China’s only dedicated Club Level. Club guests are entitled to an exclusive five exciting food and beverage outlets throughout the day. Embark upon unforgettable culinary adventures at five dining venues where offer international buffets, authentic Sichuan cuisines, classic Cantonese dishes and delicate Western food. Guests with free time can take a dip in the swimming pool, work out in the gym or indulge in the spa or massage services. The hotel also has a special kids program with content created by with Jean-Michel Cousteau's Ocean Futures Society especially for kids ages 4 to 12. The hotel provides bike and you can explore this city.