Grand Bay Hotel Chengdu Reviews
Grand Bay Hotel Chengdu
No. 255 South Tianfu Ave., High-tech Zone, Chengdu, ChinaView Hotel Details
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1 night
Grand Bay Hotel Chengdu Guest Reviews
4.9/5
Perfect
3594 review
Verified reviewsLocation4.9
Amenities4.9
Service4.8
Cleanliness4.9
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All Reviews(3594)
Positive reviews(3570)
Reviews with photos/video(1238)
Perfect for kids(605)
Delicious breakfast(376)
Has play area for children(309)
Relaxing hot springs(201)
Luxurious(51)
Loved the night views(48)
Excellent afternoon tea(28)
Negative reviews(24)
Khalilah Mastura Zahari
Deluxe King Room - City View
Stayed in мая 2024 г.
Family
3 review
Outstanding
Posted on 5 июня 2024 г.
This is the best hotel ever that we have ever booked. We booked over weekdays and got a free upgrade to a marvellous room! With a large swimming pool in the room. Breakfast was splendid! A lot of options for muslim traveller like us. We didnt eat their chicken and beef. But somedays have salmon. Other protein options was mushroom and eggs and prawn dumpling.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
LStanley
Children's Room (Double Bed)
Stayed in апр. 2024 г.
Family
15 review
Outstanding
Posted on 9 апр. 2024 г.
Highly recommended! We chose this hotel for our wedding anniversary getaway, and they did made our celebration extra special. We got a cake from them, also decorated our room romantically. Service was perfect, room was huge, clean and just PERFECT. Very family friendly. Food was great. If you want a perfect city and river view, go to this hotel. Cindy was amazing, very professional, friendly and helpful. Most of the staff speak good english if you are a non chinese speaker. They’re very helpful. A fine gentleman down in their lobby area helped us ordered a car. I forgot his name. Thankful we chose this hotel. We are definitely going back here again
6/10
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Philly
Deluxe King Room - City View
Stayed in мар. 2024 г.
Solo travellers
39 review
Outstanding
Posted on 24 мар. 2024 г.
Great high end hotel with staff that will assist you to the best of their capabilities .
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Andri Nel-Rasmussen
Deluxe King Room - City View
Stayed in апр. 2024 г.
Couples
26 review
Outstanding
Posted on 22 июня 2024 г.
Very friendly staff, incredibly helpful, comfortable room and close to the station, easy to get around
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Guest User
Executive Suite with Healing Pool
Stayed in апр. 2024 г.
Business travellers
2 review
Amazing
Posted on 4 апр. 2024 г.
The room is very clean and the hotel looks upscale.
Client relationship manager Amber is very welcoming and approachable!
Response from Property: Dear guest, so happy that you have chosen to stay at the Grand Bay Hotel Chengdu and share your stay experience. We are honored to see your love for the hotel, but unfortunately, did not receive your full recognition. We will also take this as our driving force to consistently create "perfect score" service for our guests. Look forward to your visit to Grand Bay Hotel Chengdu again and enjoy the glamourous time.
Guest User
Deluxe King Room - City View
Stayed in февр. 2024 г.
Family
1 review
Outstanding
Posted on 2 мар. 2024 г.
Such a wonderful hotel. I stayed there with my parents. The hotel it’s very private. The service is amazing!
The restaurant is fantastic!!! The parking duck is must try !!!
Me and my parents both had great time in there.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Bozz.TH
Deluxe Twin Room - City View
Stayed in мар. 2024 г.
Family
3 review
Outstanding
Posted on 20 мар. 2024 г.
Everything is good If I have time for sure I will visit this hotel again
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Guest User
Business Deluxe Room - City-View (Double bed)
Stayed in мая 2024 г.
Business travellers
4 review
Outstanding
Posted on 19 июня 2024 г.
The room is luxurious with a very big hot tube.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Xiaofeng
Deluxe King Room - City View
Stayed in апр. 2023 г.
Family
1 review
Outstanding
Posted on 29 апр. 2023 г.
i've stayed in several hotels in this area. i can say no other hotel can compete with grand bay for a similar price. period.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Guest User
Deluxe King Room - River View
Stayed in апр. 2024 г.
Friends
3 review
Outstanding
Posted on 18 апр. 2024 г.
Lynx and Cindy very good
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Guest User
Deluxe King Room - River View
Stayed in авг. 2022 г.
Business travellers
1 review
Amazing
Posted on 15 авг. 2022 г.
I came back from overseas and transit through Chengdu and stayed in the hotel for a night.
Grand new hotel with 5-star facilities. The staff in general are kind. The receptionist named Si Si in particular is very helpful and attentive. I enjoyed having her help and navigation through the hotel.
The room is large and quiet, with a nice view over the river. I enjoyed my stay there and would come back again the next time I am in Chengdu.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you visit again near the future and have a wonderful journey with us.
Guest User
Deluxe Twin Room - City View
Stayed in июня 2024 г.
Business travellers
1 review
Outstanding
Posted on 26 июня 2024 г.
This hotel is really super super great. From the check-in butler service, it meets all your needs at any time. You don't have to call every time to communicate, just send a message. My butler is Xiao Tang, who is super considerate and will ask if you need goodnight milk. Then there is a phonograph in the hotel room, and you can choose the song list. It is really a surprise, super feeling. Then there is a dressing table in the room, and you can finally sit down and put on beautiful makeup. Then the various designs and layouts of the hotel are very user-friendly, slippers will be laid out, toiletries are all L'Occitane, towels are also thoughtfully placed in the bathroom, and the bathrobe is also very comfortable. Overall, I am 100% satisfied
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you for choosing Chengdu Bay Hotel. We are honored and warm to receive your praise and recognition! The hotel rooms are equipped with vinyl record players. When you "return home", you can listen to the tranquility in the dim lights and enjoy a comfortable vacation with classic music. At the same time, the hotel is equipped with 48 records of different styles, which you can borrow at any time. Experience the extraordinary bay and start a different new life of travel and residence. We look forward to meeting you again.
Guest User
Deluxe Twin Room - City View
Stayed in июня 2024 г.
Family
6 review
Outstanding
Posted on 24 июня 2024 г.
The hotel is really a paradise for bringing children. The housekeeper Cindy provides thoughtful service and there is a pillow menu. The sleep was very comfortable. The amusement park is also good. There is also a record player in the room with first-class sound quality. I highly recommend it. The only suggestion is that the water temperature of the swimming pool is really too low, it is quite cold.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Chengdu Bay Hotel and giving us a perfect score! The hotel is inspired by the courtyard in the sky and the urban paradise, integrating all kinds of classical and fashionable elements into this corner, creating an overall atmosphere of solemnity and national charm. The water temperature of the swimming pool on the 18th floor is set to 28 degrees Celsius in accordance with international standards, ensuring that the human body can better exercise muscles, enhance cardiopulmonary function and reduce the risk of sports injuries when exercising at this water temperature. Thank you for your valuable suggestions, we look forward to your stay again and experience a different journey. I wish you a happy life and a happy family!
Guest User
Deluxe Twin Room - City View
Stayed in июня 2024 г.
Family
5 review
Outstanding
Posted on 23 июня 2024 г.
The hotel is excellent in terms of both hardware conditions and service management. I was very satisfied with the entire stay. The staff was also very considerate to the children. The amusement park, swimming pool and gym are all well maintained, suitable for family outings. The housekeeper Xiaoju is also very considerate and all kinds of needs are met in the first time. The hotel also sent children's toiletries and milk because we brought children. The bedding is also very comfortable. I will come again with friends next time I have the chance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Chengdu Bay Hotel and giving us a perfect score. Your recognition is our unlimited motivation! Chengdu Bay Hotel creates extraordinary experiences for guests. The wellness center on the 18th floor of the hotel has Himalayan salt steam room, Indian Ayurvedic massage, singing bowl yoga and various professional aromatherapy projects to bring guests a luxurious and rejuvenating wellness experience. We sincerely invite you to join the Bay VIP Club and enjoy multiple membership benefits while opening a travel experience exclusively for you. We look forward to meeting you again in Chengdu.
Guest User
Deluxe King Room - City View
Stayed in июня 2024 г.
Family
2 review
Outstanding
Posted on 16 июня 2024 г.
We booked a room for our children to swim. They loved the pool and swam three times in one day. The pool was well utilized. The breakfast included longli fish and clear noodle soup, which were suitable for children. There was also a one-to-one butler, Wang Ziwei, who was available whenever we needed him (as long as he was awake hhh). We chose a room at the end of the corridor for us, which had a good view and we could see the entire Tianfu Avenue across the road.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Chengdu Bay Hotel. We are very honored and warm to receive your full praise and high recognition of our butler Wang Ziwei! Chengdu Bay Hotel creates an extraordinary experience for guests. During the comfortable and cozy stay, the hotel provides a deep-sea delicacy buffet dinner every Saturday from 17:30 to 21:30. With high-quality food and exquisite cuisine, we present you with a global gourmet collection. During the dinner, you can enjoy unlimited delicacies such as yellowfin tuna, freshly cut Iberian ham, Angus Tomahawk steak, Alaskan king crab, Bella oysters, etc. We look forward to your stay again, meet at Chengdu Bay Hotel, and experience more excitement in your journey.
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