16 Hussadhisawee Road, Chang Phueak, Chiang Mai Province, 50300, ThailandView Hotel Details
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The Pacific Cool Chic Guest Reviews
3.5/5
15 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.5
Service3.6
Cleanliness3.4
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All reviews(15)
Positive reviews(9)
Reviews with photos/video(3)
Negative reviews(1)
Mike888
Stayed in Jun 2022
Business travellers
29 review
4.0/5
Very Good
Posted on Sep 13, 2022
Good and near 7-11
Aircon cool
Response from Property: Thank you customers for your feedback. The hotel hopes to have the opportunity to serve customers next time. Thank you very much.
Guest User
Superior Cool Room B
Stayed in Nov 2024
Couples
2 review
3.7/5
Posted on Jan 1, 2025
The room is a bit old. The cleaning is not very good. The TV is not clear. The refrigerator is very old. The good thing is that it is near a lot of places to eat. It is in the city, so it is convenient to go anywhere.
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Guest User
Two Bedroom Corner Suite
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The family suite has a double bed and two single beds. It is very spacious. The front desk staff is very friendly. There is also an outdoor swimming pool and it is very close to the ancient city:)
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Guest User
Standard Room
Stayed in Dec 2024
Family
7 review
3.2/5
Posted on Jan 24, 2025
The room is quite big, the facilities are old, and the mattress is seriously collapsed.
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Guest User
Superior Cool Room B
Stayed in Oct 2024
Solo travellers
1 review
1.5/5
Posted on Dec 19, 2024
It was such an old building that it felt like it wasn't managed at all. The cleaning was the worst, and I didn't want to sit on the toilet. There were stains, hair, and dust on the bed covers and blankets, so it felt uncomfortable for the entire two days I stayed there. The air conditioner was also broken, so when I went out and came back and turned it on, it wasn't cool at all, so I called the staff several times and got service, but it only worked when the staff checked it, and when I went out and came back and turned it on again, it wasn't cool at all. This was the worst accommodation I've ever stayed in, including all the domestic and international hotels. I hope Trip.com will check the hotel conditions and post about them in the future. Thank you for your hard work.
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Yibushoujizoutianya
Superior Cool Room B
Stayed in Oct 2023
Solo travellers
159 review
3.0/5
Posted on Nov 28, 2023
The room is relatively large and the corridor is relatively clean, but the hygiene in the room is poor. Many small bugs bite almost every corner of the room and wake me up in the middle of the night. There is a stove in the room. The room is very greasy. The network is very weak.
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Batiyadinggengen
Standard Room
Stayed in Aug 2023
Business travellers
8 review
4.0/5
Very Good
Posted on Sep 11, 2023
The front desk was very welcoming but didn't notice that smoking was not allowed in the room.
When I checked out, the front desk told me that I wasn't allowed to smoke and didn't fine me any money.
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Response from Property: Thank you customers for your feedback. The hotel hopes to have the opportunity to serve customers next time. Thank you very much.
Pladow1984
Standard Room
Stayed in Jan 2023
Couples
4 review
5.0/5
Outstanding
Posted on Feb 19, 2023
Come to Chiang Mai every time and stay here. Convenient, comfortable, good service staff. convenient parking The security system is good. There are 7-11 near many restaurants.
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Response from Property: Thank customers for feedback. The hotel sincerely hopes to have the opportunity to serve customers in the future. Thank you very much.
Charley T
Stayed in Oct 2023
Couples
4.0/5
Very Good
Posted on Nov 29, 2023
While it is undeniable The Pacific Cool Chic has seen better days, the general comfort of the hotel is fine. Yes it could do with a little makeover to compete in the social media level of desirability, however we stayed during Yee Ping/ Loi Krathong & found the location to be great, just outside of the old city but perfectly walkable with many amenities close to the hotel too. What makes this place great is the staff, so welcoming, friendly & nothing too big to ask for. We asked for extra pillows and had then within minutes and they let us store our bags in the staff area after we checked out. Our room was refreshed every day without us having to ask and there was water/ shampoo/ soap etc replenished even if we hadn’t used the last set.