Marriott Executive Apartments Chongqing

The room is spacious and the staffs are very friendly. The location is very idea also. The lobby looks grand and clean.

I love the hotel. It feels luxurious and comfortable. Staff is very friendly and very helpful. Location is near to halal food street. Recommend to stay here.

Very comfortable stay with very patient and friendly staff. Clean.

Love to give a 5 star BUT…. We stayed here for 5 nights. Excellent location for getting around Chongqing. Very friendly, patient and helpful staff especially the front desk staff , the breakfast staff and the downstairs lobby staff (one of them doesn’t know where Raffles City is even after showing him a photo?) Breakfast is good. The quality and variety differs each morning. The room is dated, the bed is comfortable. The air conditioning works well, a bit loud sometimes. It’s great to have a washing machine and dryer. There is a dehumidifier or air purifier in our room. The view from the room is of massive skyscrapers . Generous supply of bottled water in the room though be careful that Evian water and the small bottles of wine ARE NOT FREE!! WiFi is great. So why the 2 star ? The reasons for the 2 star instead of the 5 star … The bathroom and toilet is a let down . There is no separate toilet which is inconvenient. When you sit on the toilet seat you are looking straight at the bathtub and you can clearly see the tiles at the bottom and sides of the bath tub shows the neglect and lack of proper cleaning / housekeeping over the years. There is accumulation of yellowish / brownish gunk on the tiles grout which is unsightly and dirty. See attached photos. We showed one of the staff how unsightly and dirty the tiles are and she immediately called one of the housekeeping staff to scrub some of the dirt off ! Very surprised that the management is not aware of this issue. What happened to quality control ? We are surprised that there were so few complaints in the reviews about the disgraceful state of the shower room. Surely we are not the only one who had a disgusting shower room in the whole apartment building. The drainage is slow in the shower. We accidentally broke a cup and we were told we will be charged 16 Yuan ( we stayed for 5 nights!) but we were asked to write a 5 star review during check out and the 16 yuan will be waived/canceled. We got a staff member to show us how to use the washing machine/dryer just in case we get charged for accidentally leaving a piece of lint in the dryer ! We cleaned out the dryer lint holder before and after the wash and dry! This is certainly not what we expect from a Marriott brand. We decided to cancel our stay at another Marriott hotel.

Nothing to fault. Excellent location. Room is huge and comfortable with all amenities. Staff is polite and helpful