24zuijingcai
October 5, 2023
Facilities: I have stayed in many hotels and traveled to many places on business. This hotel is slightly cleaner than the ones in office buildings. There are no disposable slippers. It is very simple. The toilet facilities and shower gel are also difficult to get. When I came out, it felt like no one had used it for a long time.
Cleanliness: The bedside table and table are still dusty. The most important thing is here, after staying for two days, there were insects everywhere! ! ! ! At least 5 of them, it scares me to death. Are you really cleaning seriously? ? ? ?
Service: Average, much worse than hotels of the same type, not even as good as some B&Bs. The ones in any district or county are much more professional than them, and not particularly welcoming or anything like that. The front desk opened at 9.10am on the last day. I called to ask if I would like to extend my stay, but I couldn’t figure it out. I have stayed in so many hotels and I have never encountered this situation before! I'm really speechless. Shouldn't I take the initiative to contact the front desk whether to extend my stay? Are you in a hurry to vacate the room if you disturb the guests' rest? What's the point of asking? ? ? I don’t understand. The most terrible thing is that I was asked to leave the hotel before 1 o’clock. I was really angry. Ctrip clearly has the privilege of delaying by 2 o’clock. Why do they have it? Not following the rules? How does the hotel communicate with Ctrip? Finally, I was able to take a break, but some things were missed. Except for giving me a pack of Chongqing specialties on the first day of check-in, I didn’t say goodbye or have any comments when I checked out. It was really unprofessional in every aspect. I suggest the hotel owner train the staff well. Got it
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