Hotels in Southeast Lake District, Chun'an

It took 8 hours to drive from Shanghai to Qiandao Lake during the Qingming Festival. When I arrived at the hotel, the fatigue was relieved by the warm atmosphere in front of me, and even turned into excitement. The three-day and two-night stay was very good, and the holiday feeling was full. This is a very attentive hotel, with a low-key design and natural beauty (the photos were taken from the hotel). The hardware and ingredients are of high quality, and the subtle and warm service is a plus. I will choose Keren next time.

A 5* hotel for Chinese customers, not international guests. The hotel facilities are really nice with nice bedrooms and the park around the hotel is a real plus. They also propose a lot of activities. On that side, this is up to intercontinental standards or even above. However, there were 3 points that were disappointing and for us are not up to standards for a 5 stars hotel: - no English-speaking staff is not acceptable for an international brand. We could not communicate at the reception or restaurant. - it is mentioned 4 restaurants are open on the website and in the public area (1 Japanese, 1 Chinese, 1 buffet and 1 international) while actually only 2 were opened : the Chinese and international one. The latter is not up to international standard: no dessert menu, drinks menu only available in Chinese and the quality was average at best. - Service for food and drinks is generally speaking very slow (1h to get hamburger while being the only customer/ +30mn to get drinks at the bar) even though the staff is nice.

The room is as clean and tidy as always, with complete facilities, electric curtains and screens, beautiful environment, and excellent service. The front desk reception, housekeeper service, and restaurant service are all very friendly. I really feel at home. Especially housekeeper Xiao Liu is really super nice. He can perfectly help you solve any requirements, including the bus route. He can carefully and patiently guide you. It's really great👍🏻👍🏻👍🏻

It’s was our first time in the resort stay only one night but our stay was very pleasant tks to all the staff very helpful, we booked garden view but they help us upgrade to lake view and special tks to MAKSIM for his hospitality and help, The resort it’s every well located easy to find , The room very clean and comfortable, the restaurant have very good and testy food, the breakfast buffet was great. All the recreational area are spectacular. I will definitely back to the resort.

It was my first time here, and my first impression was that it wasn't very outstanding, but I was impressed by the hotel's small details and services. The overall decoration of the hotel is mainly industrial style, which is quite average, but the emphasis is on their integration of many beer elements and culture, including the decoration of the hotel lobby, beer books in the room, beer hangings, etc. The hotel's self-developed beer toiletries are very easy to use, with a light beer aroma, and it is also very convenient to eat. The hotel has a distinctive Chinese restaurant, and it also gave away refined grain beer. The restaurant manager is very enthusiastic and personally serves,

The room was very comfortable and spacious for the family of 4 of us. Unfortunately the weather was against us and rained everyday whole day during our visit and couldn’t go do sightseeing by foot. The “guest bathroom” drain was releasing a very unpleasant stinky smell throughout our visit. Highly recommend to spend a few RMB and buy the drain smell problem solver (see picture attached). Promise it will solve the problem!! Installed it in all our apartments where we lived in China that had the same issue. Our daughter (and us) enjoyed the playroom even though the a/c systems did not allow warm air to heat the room (setting was on hot= 35 degrees Celsius, high speed, but never went over 15 degrees Celsius). Cleanliness could be looked at, lots of human hair lying around. Reception could possibly take an English course to accommodate non-Chinese speakers, but the language translator came in handy. Breakfast was mainly Chinese like. But good variety, shouldn’t go hungry.

The room is large and clean, with complete facilities. The KTV has good sound quality. The songs are very complete, and you can scan the QR code to order songs The yacht trip is very pleasant. The food provided by the chef is also very good.

The room is similar to an apartment. Under the Sun Season Group, the whole Alpha City should be one. The package you bought is equivalent to the whole Alpha City. You can walk around and see it. The housekeeper Xiaojin is also very responsible. Basically, the message is sent in seconds. The incense needs to be made by appointment because of the time conflict, and we also took a bottle of incense to make up. There are also activities here at night, alpha night market, dozens of night stalls are mainly snacks, the atmosphere is good. Those with a baby can come to yo, do clay, glass handicrafts, a city can stay for most of the day

The hotel is located in the best spot in the town, so you you'll find it very convenient roaming around from here. The place is surrounded by the best fish restaurants. There's a bike rental right in front of the hotel. The room was clean is spacious. The shower is awesome in case you need to warm yourself up real quick after a winter walk. I strongly recommend to you to get a round corner room (ours was 2607) with the city view, in this case you'll have a purely magnificent panoramic view on the mountain valley to the Sunset side + city with the night city lights + a part of the lake (check out the photos). The service was great. They brought us fruit as a Chinese New Year gift. We had a late train back to Hangzhou and the weather was nasty outside, they agreed to let us stay until 20:00 for half the price. The TV had a lot of movies in English, so it was great too. Breakfast was a typical Chinese one, but I found something for myself as well and it was enough. The mini fridge was removed from the room for some weird reason, as I understand, since there's a place for it, but that's not a big deal. We had an awesome time staying here and definitely will come here again soon!

I had a fantastic stay at Haiwaihai Hotel! The room was spacious, impeccably clean, and had all the amenities I needed for a comfortable stay. The breakfast was a highlight, offering a wide variety of delicious options, including fresh fruits, pastries, and local dishes. The hotel’s location is ideal, just a short distance from the stunning Qiandao Lake Scenic Area (Central Lake Area), where I enjoyed beautiful views and outdoor activities. Additionally, I was pleased to find several nearby restaurants offering halal food options, making it convenient for Muslim travelers. The staff were exceptionally friendly and attentive, always willing to help with any requests. I highly recommend Haiwaihai Hotel for anyone visiting the area!