NnicolereiMy experience at The Anandi this time did not disappoint. Four of us stayed in a two-bedroom villa, and both rooms had their unique charms. The twin room had a massive picture window with a great view, while the king room allowed you to soak in the tub while enjoying the scenery. The large living room on the second floor offered an even better lake view. It was too hot to use the patio, otherwise, it would have been perfect for a barbecue.
Let's break it down into a few areas:
**Cleanliness:** Mostly satisfactory; no dust or hair. The only minor issue was an occasional cobweb in unused ceiling corners, but it didn't really bother us.
**Dining:** Both the à la carte dinner and the breakfast buffet were delicious. The fish soup, in particular, tasted genuinely fresh and flavorful, without any artificial enhancers. The hotel's fruits were exceptionally good.
**Hardware:** The property is a bit dated, but it's well-maintained. The vegetation around the hotel area is a little overgrown. Different areas are far apart, but the shuttle service was very prompt. The bedding was just the right softness, and the two sets of bathrobes were a thoughtful touch. The small comb was practical, the toiletries were Guerlain, and small items like slippers were all of good quality.
**Service:** I received a call two days before check-in to ask about our needs. However, being told at check-in that all activities were fully booked left a bad impression; this should have been communicated during the initial phone call when inquiring about activity reservations. The birthday cake was a delicious 6-inch cake, served with utensils and small cookies. The welcome fruit consisted of tangerines and small desserts. Generally, throughout our stay, they were very responsive to our requests. The TV was an older model and couldn't screen mirror, so the engineering department brought over a screen mirroring device. However, the turndown service was almost non-existent; it was basically just drawing the curtains and laying down a non-slip mat. There was no bedside water, no corner of the duvet turned down, or aromatherapy lighting, which is a service aspect where it falls short compared to places like Banyan Tree or Andaz. After the scented candle burned out, there was still essential oil left; I'd suggest providing a few more small candles.
Overall, the stay was quite enjoyable, making me feel like I'd definitely return!
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