Sunprime Atlantic View Suite & Spa

OUTSTANDING!! Overall Outstanding, few very minor niggles, not enough space to store foodstuffs etc but overall Outstanding ! We will be back. This is mainly a Swedish Hotel, which is Fabulous.

I stayed at Sunprime Atlantic View Suite & Spa and overall had a very good experience. The hotel is clean, well-managed, and most of the staff were kind, professional, and helpful. The atmosphere was calm and relaxing — just what I was looking for. However, I had a negative experience on the second day with one of the bartenders — a middle-aged Spanish man. I had booked all-inclusive and received a green wristband to wear, but it was too tight and uncomfortable, so I had taken it off. When I went to the bar to get a drink, instead of checking with reception (which is just nearby), the bartender started rudely complaining for several minutes about the missing wristband. He didn’t ask questions or try to clarify — he just kept going. I then went to reception myself, and they confirmed I had all-inclusive and kindly gave me a card instead. I found the bartender’s behavior disrespectful and completely unnecessary. This is not the way to speak to a guest — and certainly not something you’d expect in a professional hotel environment. Management really needs to speak with him, because one staff member can ruin the impression of an otherwise well-run hotel. Aside from that, everything else was very positive, and the other staff were excellent. I would still recommend the hotel — but I hope they take this kind of feedback seriously.

Always good to see a wide range of meat & dairy-free options at the breakfast buffet. Friendly staff, a quiet relaxing environment and clean functional surroundings. Everything we wanted, would happily recommend.

Rooms fairly basic but clean . Beds not comfortable . Huge pool areas lots of sunbeds . Food not hot at breakfast , cold selection good .

Absolutely loved our stay here, our new place to stay in Playa del ingles. Spotlessly clean, well maintained pool and gardens, on-site store and bar. Friendly staff, fast and welcoming check in with free drink. Great breakfast - well managed. Loved every minute, well be returning

Thin walls Everything else was very nice but the walls are extremely thin. Could not sleep if there's a conversarion next door or a clean-up lady with trolleys walking.