SBH Taro Beach Hotel

Positives: We liked the location - you can literally walk down a slope and you’re on the beach. The resort is quieter than Corralejo - fine for a week but if we went for two weeks we would book a busier resort. As a vegetarian, there was always something I could eat. Breakfast in particular was good, and I appreciated there were around 6 different types of milk to cater for everyone. There was always fresh fruit and a good range of desserts. Our balcony was lovely - definitely worth paying extra for front sea view. The bar staff were always friendly. Amstel, wine and sangria on tap. We used the tennis courts at the SBH Mónica, which are free for all SBH guests. We paid extra for the SBH wristbands which allow you to eat and drink at a few other hotels - this made a nice change (although we preferred the restaurant at Taro). Compared to the other SBH hotels, Taro Beach has a more relaxed feel and was quieter around the pool and in the restaurant. Negatives: In most 4* hotels, if you arrive before check in they make an effort to get you get you into your room asap. We appreciate this wasn’t possible and were prepared to wait until 2pm, but it was nearly 3pm before our room was ready. After a long journey this was a bit frustrating, and it was clear other guests had the same problem. They need to employ more cleaning staff or start cleaning rooms earlier if they can’t commit to a 2pm check in time. The rooms were often cleaned quite late, meaning we couldn’t use the balcony as much as we wanted to. On one day, our room wasn’t cleaned at all. We had to ask a few times and they kept saying they would send somebody. In the end we just asked for clean towels as we wanted to spend some time on our balcony and enjoy the sun, rather than vacate the room again. The maid who dropped the towels off looked annoyed at having to do this. The cocktails were undrinkable, aside from a Cuba Libre which is hard to get wrong. The mojito was a strange yellow colour, and I couldn’t drink the pina colada. I appreciate in a cheap all inclusive you get what you pay for, but other hotels manage it.

I cannot stress enough the importance of avoiding this hotel; your safety could be at serious risk. The negative reviews you have read online are warranted and reflect genuine concern. Tonight, we fell victim to a robbery after stepping out of our room (621). The lock on the patio door is severely faulty, creating a significant security vulnerability. Despite reporting this issue upon our arrival, the hotel manager failed to take our concerns seriously. The design of the patio door is deeply troubling—a simple hinge allows anyone to open it effortlessly from the outside. We even demonstrated this alarming weakness to the handyman, who confirmed how easily someone could access our room, regardless of the engaged lock. When I sought assistance from the receptionist, he refused to involve the police or security and suggested we prop the door shut with chairs. However, our room does not have chairs, leaving us with only plastic ones outside. We did reach out to the police, but their response was inadequate. They advised us to file a written report and wait until morning to speak with the hotel manager. More incidents were reported this evening, as we discovered after speaking with the receptionist and police. Our safety has been severely compromised during our stay. We have never experienced anything like this in a hotel before, and I strongly urge potential guests to reconsider if they value their safety.

Great relaxing stay at Taro beach, nothing to complain about. Life was easy over there. Room was clean and nice, bathroom maybe a bit outdated but who cares. Great view from balcony directly to the sea and beach. Food was good with lots of variety. And drinks were available all day long. Great location for long morning walks. Pool area is ok and the animation team very energetic and friendly. I can definitely consider going back!

The worst hotel and was manager of the hotel soon as we walked in the hotel we got dropped off on the main road by the own bus driver when we try to tell the manager the really didn't care the hotel is full of a germs. Do not go to this hotel was so many mosquito do not waste your money on this old and all the equipments beds are very old we had so many people saying it at the hotel they will never come back to this hotel

The hotel may be a bit older, but that doesn't reduce the quality of the service. The rooms are spacious and clean. Unfortunately, some are a bit noisier due to the central air conditioning station, which is fortunately turned off at night at least and it varies from room to room. What is a bit uncomfortable are the pillows, such thick, hard, narrow ones that make your neck hurt in the morning. I read about cockroaches in some reviews, but I haven't encountered anything like that. The door to the balcony can be secured even when it's ajar so that no one can get in. I rate the food very positively. A large selection of fruit for all meals, the same for desserts. 4 types of ice cream every day. Cold and hot buffet again, a large selection. Everyone has to find something for themselves. Sparkling wine is available for breakfast in the morning. Everyone draws their own drinks, no restrictions. The beach is amazing, wide, long, no crowds, but I was there in February, so maybe that was the reason. As for the beach, there is no shower or toilet, but it is a public beach, so it is not the hotel's fault. The beach bar is only open from 12 to 17 during this period. If you are on the beach close to the hotel, it is not a problem to go to the toilet there and immediately bring a drink :-) Overall, I would rate this stay very positively and would definitely come back again.

We arrived earlier than normal and asked if we could check in. Luckily our rooms were ready for us, staff were very friendly and the cleaners will come and change your towels and clean your room daily. (Which was amazing) Room- was lovely and had great air con! However at night around 10pm kids would be running past and kept me awake, so would be nice if they had signs up saying respect others in the evening time. Loved the small balcony in the room too. Food - isn’t too bad, however could do with a bit more variety as does get a little boring/repetitive. Pool/beach - The pool was lovely had rails going down either side of the pool and stairs in the middle. The pool had loungers around however people would put towels down and walk away so they could come back later. Even though there were signs up. Entertainment - children entertainment in the evening is very German focused and limited only lasting not even 45 minutes. Would suggest getting a hire car if you want to travel around as you are limited there and isn’t a lot to do, market is on every Sunday I think and is only short 5/10 minute walk away. There is a spar and more shops which is around 25/30 minutes walk away. Overall I unfortunately wouldn’t come back.