Inkaterra la Casona Relais & Chateaux
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Cusco
Inkaterra la Casona Relais & Chateaux
No.13 of 4-Star Select Hotels in Cusco
Plaza Nazarenas 113, Cusco, Peru
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Highlights
Ideal location
Delicious breakfast
Sparkling clean
Lots to do
Excellent serviceAmenities
Spa
Massage Room
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Wake-Up Call
Wi-Fi in Public AreasFree
All amenities
Property Description
With a stay at Inkaterra La Casona - Relais & Chateaux, you'll be centrally located in Cusco, just a 3-minute walk from Plaza de Armas and 11 minutes by foot from San Pedro Market. This luxury hotel is 0.1 mi (0.1 km) from Plaza de las Nazarenas and 0.1 mi (0.1 km) from Pre-Columbian Art Museum.
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9.5/10
AmazingCleanliness9.5
Amenities9.5
Location9.5
Service9.5
All 40 reviews
Surroundings
Airport: Alejandro Velasco Astete International Airport
(5.9km)
Train: San Pedro Station
(1.0km)
Train: Wanchaq Cuzco Train Station
(1.5km)
Landmarks: Museo de Arte Precolombino(MAP)
(<100m)
Landmarks: Inka Museum
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Suite
1 King bed or 2 Single bed
37m² | Floor: 2
Has window
Non-smoking
Private Bathroom
Bathtub
Minibar
Towel
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3
Suite-First Floor
2 Single bed or 1 Double bed
33m² | Floor: 1
Has window
Non-smoking
Private Bathroom
Bathtub
Minibar
Towel
Check Availability
Guest Reviews
9.5/10
Amazing
40 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Cusco
AI Summary
The staff excels in providing exceptional service and the location is ideal for exploring Cusco. Guests praise the breakfast buffet, spacious rooms with elegant appointments, and the great facilities.
Guest User
July 4, 2025
We chose Inkaterra La Casona, Cusco largely because of its affiliation with Relais & Châteaux, expecting a refined and world-class experience. Unfortunately, this turned out to be our least satisfying stay among any Relais & Châteaux properties we’ve visited. The most notable issue was the lack of service standards. The staff struggled with communication, and even after multiple follow-ups, requests were often not fulfilled correctly. Restaurant orders were consistently wrong, which was surprising given the otherwise calm and low-occupancy environment. Another disappointing aspect was the absence of basic in-room amenities such as a tea or coffee maker. Requesting a simple cup of coffee—even after a tiring journey—meant placing a room service order, which was chargeable. For a property in the luxury category, such amenities are considered standard across the world. While the room interiors do meet the aesthetic expected of a Relais & Châteaux property, the overall experience lacked the attention to detail, warmth, and seamless service that one associates with the brand. We sincerely hope the management revisits some of these core service elements to align the actual guest experience with the reputation and expectations of the Relais & Châteaux name.
Guest User
May 20, 2025
Perfect location in the heart of Cuzco, as all points of interest are within easy walking distance. The hotel is located in a renovated historic building, arranged around a beautiful colonial inner courtyard. Our room on the first floor was very large with floor heating, with an equally spacious bathroom. The second room was on the ground floor, smaller but equally nice. On request, the open fireplace in the rooms will be lit by the staff. A hotel on this level however should provide a safe box sized for a laptop. The restaurant space is limited, but they serve a nice breakfast and the dinner we had on our first late arrival night was equally good. In any case, there are plenty of lunch and dinner options available around the hotel. All in, a pleasant place to stay when visiting the historic city of Cuzco.
Guest User
December 26, 2024
Truly pleased to have stayed at two of the Inkaterra properties on our Peru tour. The one in Aguas Calientes/Machu Picchu Pueblo and this one in Cusco. Each unique, and deserving of a 5-star rating! The Casona in Cusco was fantastic - truly caring people who are genuinely pleased to host you and meet your every need (Pamela and team at the front, Benigno/Jose and team in the restaurant area, housekeeping staff - one of our traveling party fell sick and the hotel staff’s care and concern was truly touching, including summoning a doctor who unlike in the US actually took his time to evaluate/diagnose/treat/explain, all for $60); a historic location and fantastic property (a former Conquistador’s mansion, reportedly once also inhabited by Simon Bolivar) that has been maintained and decorated impeccably/tastefully; and food prepared by Chef Javier (whom we had the privilege of meeting) that is other-worldly in its creation, presentation, and taste. The hotel hosted a superb Christmas Eve cocktail/snacks and dinner for us - a well-tended fire in the fireplace and delectable appetizers and beverages. The experience was so magical! Rooms were large and well-appointed (although lack of an AC or fan in summer can make them uncomfortably warm at night - we opened up the small portholes in the main door to let the cool outside air in) and beds and pillows were very comfortable. Our only regret was that we only spent two nights here - we are looking forward to returning soon!
Guest User
December 1, 2024
What an amazing place to stay. From the rooms that are huge and incredible and make you feel like you've gone back in time (yet have all the luxury appointments) to the service and location, they have it figured out. There are only 12 rooms so book ahead to make sure you have an opportunity to stay here.
AkiMonike
November 18, 2024
Simply a fantastic hotel. It’s in a genuinely old building conveniently situated near the cathedral and with a lot of restaurants to choose from if you want. Although the food in the hotel is excellent. Our suite was well equipped and very comfortable. It did lack natural light as there were only two windows. Excellent shower. Staff perfect. They say they try to recreate the feel of a private home and they largely succeed.
Guest User
October 28, 2024
Inkaterra La Casona, a member of the Relais & Châteaux collection, is a beautifully restored 16th-century manor that blends historic charm with modern luxury. Once home to Spanish conquistadors and noble families, this mansion carries a rich history, with its colonial architecture and original features beautifully preserved. I love heritage properties, it makes the experience so special. Located in the heart of Cusco, it’s ideal for exploring the city, offering stunning views and a peaceful ambiance. Each suite is thoughtfully designed with cozy fireplaces and unique furnishings that honor the building’s heritage. The food is outstanding, i loved the breakfast featuring local Cusco bread and avocado on the side - a simple but memorable start to the day. I had a stomach bug when I arrived and the chef went above and beyond to make a chicken soup for me, which was not on the the menu. The serene courtyard is perfect for a morning coffee or an evening glass of wine, and the on-site spa offers Andean-inspired treatments to unwind after a day of exploration. For those wanting to connect with Cusco’s cultural heritage in an elegant and comfortable setting, Inkaterra La Casona is an unforgettable retreat. Cusco is such an incredible city and La Casona is situated in one of the most charming plazas. 🧡
Guest User
September 22, 2024
We stayed here for two nights, and it it was so lovely. Every detail of the service, amenities, food, and decor was the best we could have imagined. The staff were so thoughtful, and we were continually surprised by their kindness. When you stay here you’ll notice all the extra touches that make this hotel so magical.
Guest User
September 14, 2024
What a beautiful stay at La Casona. The room are just a breath taking as the pictures. Staff was amazing helpful and welcoming. Only had breakfast in resturant which was very good. Location is great and walking distance to the center square and many place to shop and eat. We both got a massage which was an out of body experience. After all our travel we needed a little release and we got it for sure!! Enjoy your stay!!
Services & Amenities
Most popular business facilities
Spa
Additional charge
Massage Room
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Wake-Up Call
Wi-Fi in Public Areas
Free
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Front Desk Services
24-Hour Front Desk
Wake-Up Call
Tour/Ticket Service
Express Check-In and Check-Out
VIP Check-In Service
Concierge Service
Front Desk Safe
Luggage Storage
Languages Spoken
Spanish
Food & Drink
Room Service
Bar
Public Areas
No Smoking in Public Areas
Health & Wellness
Spa
Additional charge
Massage Room
Cleaning Services
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Safety & Security
First-Aid Kit
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 13:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 9
With a stay at Inkaterra La Casona - Relais & Chateaux, you'll be centrally located in Cusco, just a 3-minute walk from Plaza de Armas and 11 minutes by foot from San Pedro Market. This luxury hotel is 0.1 mi (0.1 km) from Plaza de las Nazarenas and 0.1 mi (0.1 km) from Pre-Columbian Art Museum.
Treat yourself with massages and body treatments. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite for lunch or dinner at Dining room, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 5 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Treat yourself to a stay in one of the 11 guestrooms, featuring fireplaces and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Treat yourself with massages and body treatments. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite for lunch or dinner at Dining room, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 5 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Treat yourself to a stay in one of the 11 guestrooms, featuring fireplaces and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.