Kaishi Hot Spring Resort

I booked a family room deluxe suite. The room is spacious and bright, and the facilities in the room are pretty good. The service attitude of the front desk is good, the room service is average, and the hot spring indoor and outdoor are very comfortable.

The environmental service is very good, and I will come again next time. It is a very good hot spring hotel, very comfortable and quiet, and the surrounding air environment is also good. The room is very big. The buffet breakfast is very cost-effective. A very good stay experience. Hygiene: very good, environment: comfortable, service: enthusiastic transportation: convenient.

The atmosphere in front of the lobby is rejecting people, you can never find anyone in the guest room, the hot spring reception is impatient, only the staff in the breakfast restaurant have a gentle tone and a smile on their face. The lunch buffet is unclear. There are only two hot dishes for breakfast. The fried rice and noodles tasted passable. The hotel facilities are really old, and the hot spring water is not changed every few days. It really ruins the good environment around the hotel.

I booked two deluxe king-bed rooms and got two standard rooms for me. I went fishing at five o'clock in the morning and threw my room card directly at the front desk. Halfway through, I remembered that I had left my raincoat at the hotel and wanted to pick it up in the evening. I got a call from the hotel at noon. I thought Tell me that my raincoat was found. Who knows why I am missing a room card? Yours is an electricity card. It is wrong to question it without checking it clearly. After staying in a hotel for so many years, I have been asked about the missing room card. One, when I asked about Raincoat, I didn’t know. No one answered the call at the switchboard at night. Please focus more on service.

看得出來，是新裝修的，因為走廊味道很大，需要捂着鼻子進出，房間內也有，開窗，勉強接受。其實此行人不多，體驗感還不錯，很多年前來過幾次，還是奶奶在世，帶着全家來玩的。説説差評原因，我們在第二天遊玩之後，走到酒店大堂，我看着手機過旋轉門，沒想到旋轉門內放了個鐵製馬紮，正好絆到了小腿上，當時擦了一層皮下去，這時候一個男的罵我**，他身着體恤上面印滿了字，大概寫着這家温泉欠他兒子幾個月工資不給，那馬紮是他故意放在旋轉門裡的！當時又疼又被罵，我很憤怒的回擊了，我們雙方就差動手了，酒店大堂當時衹有一個女前台，和一個男的，他們第一時間不是出來解決問題，而是躲在一邊不説話，是我主動要的創可貼消毒的……再次退房去大堂，警察到了，有人在錄像，我也跟警察説明瞭下情況，這是一個不愉快的行程。半個月了，還沒好利索，好在不疼了。

硬件非常不錯，酒店環境挺好，水很乾凈，就是總感覺差點意思，主要問題還是出現在服務上，服務人員都很好，就是人少根本忙不過來，感覺突然節日人多了措手不及的樣子，客房走廊漆黑，不開燈，小朋友害怕，長者看不清。浴區的浴巾用過的和乾淨的管理上有點瑕疵，真要遇到較真的估計也沒處投訴去，根本沒有管理人員，總的來説性價比還行，孩子玩的挺開心。