Palm Wings Kusadasi Beach Resort&Spa

Visited Palm Wings Beach Resort for a week in October 2023 with my partner. Out of season, however we still had an enjoyable experience. Hotel itself was lovely, clean and well maintained. In short - main reason for 3/5 is mainly due to the extremely poor and disappointing entertainment & animation team, and the somewhat mediocre food served. Room: We had a regular room was always cleaned every day by the cleaners, who always said hello every morning. We was very lucky to have a stunning sea-view where we watched the sun set most nights. HOWEVER - Our door looked to have been kicked in previously and fixed on the cheap - this concerned us a little but still locked. Staff: The staff at the hotel were mostly extremely friendly and helpful - however some were notably miserable and few bar staff were rude at times. I heard a few couples complain about them during our stay. Hotel: The hotel was lovely and clean and the green areas were watered daily. Pool area was nice however blasted loud music during most of the day - which was okay however repeated the same music. The hotel had a kids area and slides, which looked quite good. Food & drinks: Food was a bit hit & miss. I did enjoy a lot of the food however I did notice that some nights the chicken was quite pink - my partner didn’t want to eat some meats as she was pregnant at the time of travel & didn’t want to take any risks. The grill was nice most nights however did not even see it until 5 days in as it was very tucked away from the rest of the food buffet. Deserts were very nice & baklava was so gorgeous! Drinks were ok - but cocktails were watered down, but that’s to be expected. ‘Entertainment’: The entertainment was honestly abysmal and is the main reason for 3/5. Don’t get me wrong, for a few nights we had really good entertainment - especially the African dancers and Turkish night. However to say a RAFFLE is entertainment for one night is a joke. This happened twice and these raffle tickets are sold at 10 euro for 2. For the prises too, this is a rip off. Since the raffle ‘entertainment’ we skipped watching it half-way through the holiday and instead played in the games room - which was very good! The entertainment team was also quite rubbish. I understand that it was close to closing period (Nov-Jan I think), they did not seem bothered and put 0 effort into encouraging people to get involved! ALSO - NO DAYTIME ENTERTAINMENT APART FROM DARTS! On the TUI website, we was told water sports - netball, water aerobics etc but none of this happened. Was very disappointed with this and left us with a ‘nothing to do’ feeling in the evenings after food. OVERALL - We did not regret this holiday as we did enjoy it, however we’re left disappointed by the entertainment & average food.

The hotel is beautiful, the rooms were clean and tidy, the staff were very welcoming and very friendly, from reception, to the bar, to the entertainment team! There was plenty of variety for food, it was difficult to go hungry! The snack bar was really nice, the view from the main restaurant was beautiful! The hotel was very well maintained, beautiful interiors and we loved every minute of it! We would absolutely go back again! The entertainment in the evening was also incredible, however, it was perhaps a little late at night! Shows didn’t start until 9:30, and for children that could be quite late as the mini disco didn’t start until 8:45/9pm. BUT still absolutely worth the watch!! The animation team were really friendly (Romeo, Gigi, and Sergei I think) were always happy to talk and have a laugh, they went above and beyond for entertaining! Would definitely go here again, we did the Ephesus Tour and the 4x4 Jeep safari which were utterly incredible! We also did the spa (bronze package), fully recommend!! Our skin was buttery smooth. 5* all round

Hotel was very nice the rooms and the WC so clean ,the food the restaurant,the animation team also working hard and so friendly smiling and spending time with us always they really made the holiday so nice and special the beach and the bar was also good I liked it so much

The hotel is lovely and modern. The room was kept very clean each day by friendly staff. The location is 2 hours transfer from Izmir. There is nothing to do locally to the hotel so be prepared to stay on resort or pay for trips further out. The hotel was on the beach with security checking only guests made use of it. There were plenty of loungers with shade available. The beach was a nice fine sand. The pool was a good size but very cold. There were plenty of loungers with some empty at the start of the holiday (end of April) but by the end it got busy. The food was good with a lot of choice and it was actually warm. The staff were excellent, very attentive to your needs. The drinks offered a good selection with lovely cocktails and Efes on tap. The snack bar near the pool had plenty of choice but the service was a bit slow. The entertainment team were fabulous, especially Mario, Romeo and Sterling. They involved guests in activities and offered a great choice of things to do if required. Sterling was really friendly and made us feel welcome. He arranged football on the beach and really got involved with the guests. The night shows were excellent with magic, acrobats, singers, dancers and bingo. Overall this was a brilliant holiday at a lovely hotel.

Well what can I say about this hotel the hotel it’s self was beautiful the views like no other and as for the hotel staff so helpful and welcoming I have to say that the entertainment team Gigi, bella, sterling, sabri, Romeo and Mario we amazing they are some of the best people I have ever met they have a laugh with you and make your holiday so special I’m so grateful for them all making this holiday the best one that I have ever been on I just want to say thank you to you all you are incredible the entertainment was amazing every night and the activities though the day well I had the best time

(Good points) The hotel was very clean are room was lovey. staff where great nothing was to much trouble for them. The pool entertainment and night time entertainment was very good. The pool snack bar was good food there was ok (Bad points) The food in the main restaurant was only warm could be a health risk should have been a lot hotter. Wine was not very nice. I had to ask for the bedding to be changed.

Very nice hotel and staff very friendly and always working hard. They were so helpful and polite making you feel welcomed. All staff been absolutely briliant. We were impressed with the cleanliness of the whole resort. Thank you to all the staff and particularly to Sevdiye Toprak who made sure our room was always spotless and made us feel so special with her creativity when made up our bed. Also she was very friendly, smiling contagiously every morning. Overall everything was very good., but only downside that our room was in the sade ( i’m always cold). Will definetely recommend it!

Entertainment staff were amazing made it very enjoyable. The food was also very good and the live shows were very good. The pool was very nice to cool down in and they provided towels wich was very useful. Overall my experience here was fabulous.

Amazing hotel, the food is great, environment and welcome itself was amazing and the animation team are great ! Romeo makes you feel so welcome really really lovely ! Great place really enjoying my time here so far would definitely come back here !