Four Points By Sheraton Chengdu, Anren

Suddenly I wanted to eat that pig intestine and blood soup, so I took my children to Anren. It was good to stay at Sheraton. This was our second stay. When we booked on Ctrip, we read the details. If you need children's products with children, you have to call the front desk to ask for them. However, when we checked in, the front desk staff Vicky took the initiative to give us a set of children's products. I think this is very good. We are also in the service industry, but in different industries. I like her initiative. 👍 When we booked, we saw that Ctrip gave us a breakfast voucher, so we booked a room without breakfast. Then, there was a little episode. The front desk and the restaurant department did not connect well. When we went to eat, they said we didn't have meals, and we waited for a while, and then we went in after they verified it. I think this still needs attention. The aunt who cleaned the room was very good and polite. When we finished the water we bought, we asked her if she could give us another bottle, and the aunt also gave it to us. Because we brought the child, he wanted to play the children's amusement facilities. I took the child to the hotel's fitness center After looking at the equipment and the children's playground, I thought it must not be cleaned so early in the morning. As a result, when we went there, we found that the slide was clean. I think this is very good and I also like the hotel's cleaning uncles and aunts. Then there is a member benefit on Ctrip to delay check-out because I need to delay check-out because I have a meeting, but when I talked to the hotel front desk before, I was a little reluctant. Finally, after coordinating, we were still allowed to delay check-out. We usually check out on time when we stay in a hotel, but special circumstances must be treated specially. This afternoon I received a return call from the hotel, which is good 👍 Then I also sincerely review the hotel, and I also hope that everyone's work goes well, and we will stay there next time. 

The guy at the front desk was warm and thoughtful. He took the initiative to help with the luggage and sent it to the room. He carefully introduced the key points. The room was clean and tidy, with a garden design. The birds were chirping outside the balcony, which was very relaxing. The breakfast had a rich variety, the noodles with mixed sauce were great, the bread and baguette were good, but there was a little less cheese. In short, the stay experience was good and I would choose this hotel again.

I brought two kids here with my friend. There is a swimming pool and the kids like it very much. Although the facilities are a bit old, the service is great and the room environment is also good. It is very close to Yang Pangzi BBQ and the ancient town.

The environment, facilities, hygiene and service are all very good. The terrace in the room is very comfortable and you can drink tea, which feels very good. But the catering is not good enough, there is only breakfast, which is not very rich, and some cooked food is cold.