Comfort Suites Reviews
Comfort Suites
1654 N Dupont Hwy, Dover, United StatesView Hotel Details
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1 night
Comfort Suites Guest Reviews
3.5/5
100 review
Verified reviewsLocation3.5
Amenities3.5
Service3.5
Cleanliness3.5
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All Reviews(100)
Positive reviews(71)
Negative reviews(29)
Pamela
Stayed in Mar 2024
Family
Outstanding
Posted on Mar 26, 2024
The room was very large and clean. the bed was very comfortable. I thought it was a very good room for the price. I would recommend it!
John
Stayed in Feb 2024
Other
Posted on Feb 8, 2024
A party was going on above us all night and also when we got home my wife found that she was bitten by bed bugs. She is still working on healing up the bites. We were very disappointed by this property.
Denise
Stayed in Dec 2023
Other
Very Good
Posted on Dec 29, 2023
The property is in a nice area, very quiet and restful. The complimentary breakfast was a little lacking, since there were no meat offerings. Only issue was the staff 'cleaned' my room but didn't change the sheets, left a dirty pillowcase on the bed and made my bed with my t-shirt still in the bed.
Monica
Stayed in Nov 2023
Other
Posted on Nov 13, 2023
The location is close to many eateries and Bally’s ******. Bed was comfortable and bathroom was clean. Tv did not work and did not want to call someone at 2am to fix it. I think some others had problems with Tv because I heard several calls come in about their tv when I was checking in. The ac did not work well. There needs to be blower on it to circulate in the room. It was set on 68 but it was not blowing through the room.
christopher
Stayed in Nov 2023
Other
Posted on Nov 5, 2023
The property is old and is desperately in need of renovation. The room and entry area were not clean. The personnel at check in had several archaic activities required of me prior to getting the key. Breakfast was scanty and not competitive to other chains. Never will go to that property again and quite frankly I question going to the Comfort Suite anywhere.
Daniel
Stayed in Nov 2023
Business travellers
Outstanding
Posted on Nov 1, 2023
Very nice lodging. Conveniently located to multiple eateries. The room was spacious and comfortable. Staff were prompt, courteous, and friendly. Would stay again.
Mae
Stayed in Oct 2023
Family
Posted on Oct 19, 2023
Mangar cancelled our check in. I called and told Comfort Inn and told them we were going to check in 1 day late we made arrangement over the phone that we would be late. Her manager cancel our registration after the first night. When we show up Saturday. They would not let is check in. we spend up to 11:30 pm arguing with the lady. we left. not a way to do business......we neve was aloud to check in........
Robin
Stayed in Oct 2023
Couples
Posted on Oct 16, 2023
For what we paid for this room, it was small. I was asked to wait 5 minutes before I could check in even though it was 3:30. There were hardly any channels on the TV and the paper guide in the room did not correspond with the channels. We left a day early even though we could not get a refund!! Small amount of food for breakfast. Will not stay again.
Alison
Stayed in Oct 2023
Business travellers
Posted on Oct 3, 2023
It seemed clean enough, just rundown. Sofa in room was a little stained. Shower was a little off, had an adjustable showerhead but only 1 setting worked very well. Staff was very friendly and helpful.Overall fine for a business overnight.
Jerald
Stayed in Oct 2023
Other
Posted on Oct 3, 2023
Not the cleanest place I have ever stayed. Was woken up at 2-3am each night. Walls are paper thin. Bed spread was ripped and filthy. Carpet hadn't been vacuumed in some time. Breakfast was average at best. Can't get that sleep back.
Dirt
Stayed in Oct 2023
Other
Outstanding
Posted on Oct 24, 2023
Beautiful hotel. Staff gave us incorrect information on a phone call regarding a deposit.
Mary Anne
Stayed in Sep 2023
Other
Very Good
Posted on Sep 11, 2023
Front desk staff very helpful when we had a problem with TV & phone. Check out staff person very friendly!
Door to room hard to close needs some repair.
Christopher
Stayed in Sep 2023
Business travellers
Posted on Sep 6, 2023
Shower head needed to be replaced, only two settings available and neither provided adequate water distribution. Lamp shade was either dirty or had mold on it.
Michelle
Stayed in Sep 2023
Family
Posted on Sep 3, 2023
Moldy smell in room, AC was moldy, I woke up with a swollen face from allergies, sign for vending in floor 2 takes you to a wall. Will never stay again but staff was nice!
Aeriale
Stayed in Aug 2023
Family
Posted on Aug 29, 2023
This one of my worst experiences! The entire hotel smelled like mildew, I was not the only quest who complained. Upon checking in I was accused of having more people than what was on my reservation. My assumption is that they assumed my 15 year daughter was an adult; had to say at least 4 times that she is NOT an adult and therefore I should not be charged an additional $10. My daughter slept on the pull out bed, however there were no sheets, comfortable, or pillow in the room for her. When I asked the front desk for assistance he said (1) he did not ask access to the area where blankets are stored (2) There's enough beds in the room, she can share the bed (the hotel staff does not have the right to tell my daughter to sleep on the bed or not!), (3) if he gets her a blanket they may charge me for it. After the disagreement was settled, he brought a comforter to the room, no sheets, no pillows, and stated he was doing me a favor by providing the comfortable only so we're not charged an additional fee. Long story short, I WILL NEVER STAY HERE AGAIN.
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