Wyndham Grand Plaza Royale Hot Springs Fenghuang

Nice hotel with large rooms. Staff very helpful and nice. Amenities were a bit vague. Website listed there was a shuttle into the city but the shuttle only is available a few hours of the day. Few people spoke English so language can be a barrier. Be prepared with a translating app.

The hotel is very good with a nice big clean room. It provides shuttle bus service every hour between 7:30 am to 14:30 pm from hotel to train station. But no pick up service. The staffs are friendly and helpful. The problem is its location. Me and my friend arrived at train station after 6pm. There is no taxi waiting for you. We waited for 30 minutes and finally shared the taxi with another 2 people. After checking in , we had problem to find a taxi to go to the center of ancient town. Although the staff helped us to call the taxi , it took about 45 minutes for the taxi to arrive. If you can have enough time or you have car, I recommend you to stay here. Otherwise, I suggest you to stay in the center of town.

The hotel operator teng fang service is good and helpful in guiding us on what to do.

Counter staff very helpful. Hot spring facilities would be lovely if opening hours could be in the morning instead of 12pm.

The best hotel in fenghuang city, very clean and luxurious. The service is also top notch during our stay, definitely recommended. The staff are always ready to help

its location was outstanding with many amenities for guests and young children. the hotspring was available in our unit. the staff clean the tub and filled the hotpsring. it was really soothing and relaxing. the room is spacious. bed is comfortable. towels are soft and fresh. breakfast is outstanding. service was attentive. highly recommend.