Le Grand Alcazar - Riad

Amazing welcoming and service. Omar and Othmane were very kind and helpful with us and we had wonderful time. This riad is very well located in the old Medina, everything was perfect, the food was just delicious and the staff was very attentive to all our needs. Can’t wait to get back there as soon as possible !

Stunning Raid with welcoming and accommodating staff. Hats off to Omar and the team 🙏 Happy to recommend

Last month we spent four glorious days in this spectacular Riad in Fez. Our visit was perfection! The photos do not do it justice. It is absolutely beautiful. From the moment we entered the Riad, the warmth and hospitality of the staff was unparalleled. All aspects of the Riad far exceeded our expectations - even after reading all the previous Trip Advisor reviews. Location - Perfect. Just a few steps to the taxi drop-off; and just a few steps to enter the medina. Food - Huge, lovely breakfasts; glorious delicious dinners. Room - Palatial and beautifully decorated especially the suites on the ground level. Assistance - with just an email a couple of weeks before our trip the staff were able to arrange our pick-up at the airport, and our guide for Fez. Staff - Super warm, kind, and helpful. Absolutely the best. It was wonderful to return each afternoon to the Riad after a day touring Fez. Tea, cookies, and welcoming smiles and conversation. Such wonderful staff. While we will remember the sites of Fez, it will be our time at the Riad that will stand out in our memories. It was truly sad to leave. It was like saying goodbye to family. Our four days at Le Grand Alcazar were the best days of our 2 week visit to Morocco.

Excellent welcome and staff. Breakfast was good, and assistance with luggage was excellent. The area around the property was difficult to see because the property was located on a very narrow street in the old town, and we did not have much time to investigate. Also, it's not possible to drive into the property location. You need assistance with luggage to get inside.

This was a disappointing stay and our least favorite riad during our whole 2 weeks in Morocco. The riad is very basic, the room was cramped and stifling. Basically the opposite of grand. The staff was kind, helpful and attentive, which was the saving grace. If you choose to stay here, expect a 3 star facility.

A perfect location to experience Fez. The Riad is beautiful rich with beautiful wood, ceramic, and plaster trim. Very clean and comfortable. Great breakfast. Most outstanding is the staff, starting with Yousef, for whom nothing was unachievable. He even arranged for me to get medication when the pharmacy was closed. His positive attitude and that of everyone around him make our stay perfect. We will definitely recommend the riad to others and look forward to coming back ourselves!

Stunning riad! Location was great, but we were advised not to leave the riad alone - we think its because its very easy to get lost in the wandering streets of the medina and due to "tour guides" that try to "help" and then demand you pay them for their "services." Be wary of that in Fes. We experienced it in Marrakech too, but not as bad as in Fes. Lovely riad, though - great service. We would recommend it. Make sure to have breakfast on the terrace upstairs at least once.

Highlight of our trip. This place was magical. Highly curated rooms/spaces, tremendous hospitality, and fabulous location. This is it! We were so fortunate to have spent 4 of our days in Morocco here. The staff is phenomenal. They were so warm and willing to make any recommendation, reservation, or help in any way. The building is spectacular and our room was spacious and luxurious. The roof top veranda is next level with incredible 360° views of Fes and nearby mountains. Loved the location as it was tucked a bit off the bustle of the nearby Medina, yet still a few minute walk to great shops and restaurants. The breakfasts they served were opulent and wonderful. We also enjoyed a dinner there as they had a great menu, and after being out all day it was a blessing to come “home” to a wonderfully prepared meal. Unparalleled hospitality combined with a truly beautiful space made thus a once-in-a-lifetime stay for us. Bravo!