Hotel Spagna

No lift, need to walk up 4 floors with big luggage, very tough for a girl and they won’t help! Room very standard and outside the corridors very scary and not clean!

The hotel was perfectly located, like right in the centre. 1 minute walk to the Dome. I really enjoyed my stay in Florence. The staff was nice. The hotel was fairly clean and the shower was really good. However, the bed was horrible. I felt every mattress spring on my whole body, it was very uncomfortable. Not to mention the walls are paper thin. I stayed 4 nights and the first 2 were fine. However, the last 2 nights a Brazilian couple checked in to the room next door, and I could hear EVERYTHING they said or did as if they were in my room standing next to me. I had to use a white sound machine to black out their noise. Important to mention, they don't turn on the heat or AC unit until later November (according to what the staff said), and it was cold during the night. Also, I got assigned a room in the last floor: floor 4. And there's no elevator and the stairs are steep. So I had to climb 4 floors with my suitcase which was kind of a struggle. Other than that, I would really recommend this hotel because of the price and the location. There's a lot of good restaurants across from the hotel too.

Very good location in the centre and few meters away from attractions and facilities

Superb location. Step off the tram from the airport, it’s 200m away. Ideally situated for the historical centre, cafes, and restaurants. The staff deserve a special mention - very friendly and welcoming. A point worth mentioning however, there is no lift. This may be an issue for some.

Excellent location and kindly staff, the only I can complain is about the elevator, was not available for 2nd floor and had to carry my heavy luggage