To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.8
Service8.7
Cleanliness9.2
Filter by:
Sort by:
All reviews(580)
Positive reviews(558)
Reviews with photos/video(81)
Convenient location(132)
Easy to get around(126)
Close to airport(124)
Delicious breakfast(60)
Perfect for business trips(22)
Friendly front desk staff(11)
Good sound insulation(8)
Tasty restaurant(6)
Negative reviews(22)
Christy Kwong
Standard Queen Room
Stayed in Jan 2025
Business travellers
6 review
7.5/10
Posted on Feb 2, 2025
We arrive train station around 11, Taxi driver don’t like to drive us to hotel from train station, charge 20euro! It’s not easy for traveller taking bus or train after a long day, better have shuttle bus. Can walk to T2, about 15mins.
Guest User
Standard Queen Room
Stayed in Dec 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Jan 10, 2025
i arrived at hotel late and I encountered problems, I forgot my credit card at home and I don’t have enough cash to pay the city tax and deposit. The nice guy in the reception named ANGELOS MEMELLI, beautiful name :) helped me to get checked in and paid city tax for me in this difficult time. Thanks a lot and the hotel is honered with such a good staff!
Anonymous User
Standard Queen Room
Stayed in Apr 2025
Business travellers
7 review
8.0/10
Very Good
Posted on May 18, 2025
Fair for its price. Sound proofing is not quite good. But very convenient for early morning flight.
Top Jet
Standard Queen Room
Stayed in Feb 2025
Business travellers
4 review
10.0/10
Outstanding
Posted on Apr 6, 2025
The room was spacious and cleaned, and the breakfast spread of variety to fill your dish. Great location within walking distance to station.
fx870013329
Standard Queen Room
Stayed in Oct 2024
Business travellers
82 review
10.0/10
Outstanding
Posted on Nov 4, 2024
It is my third time to be here. Shuttle bus service and brilliant food.
Guest User
Standard Queen Room
Stayed in Feb 2025
Family
1 review
8.5/10
Very Good
Posted on Mar 10, 2025
Nice and clean hotel not too far off from airport. Subway station is around a 5min walk from the hotel, which leads to airport (1 stop away) or city centre (a few stops after). Amenities in the room is very decent. However, felt that the front desk staffs on the day we checked in were not the friendliest or unclear with some queries we have. Felt slightly disappointing considering it’s under an IHG hotel. Other than that, a pleasant stay.
Charles JANG
Standard Queen Room
Stayed in Jan 2025
Business travellers
6 review
7.5/10
Posted on Mar 10, 2025
Close to the airport, but it takes almost 10min with luggage. Better to call a taxi with 10eur
Kevin LI @ HTK
Standard Queen Room
Stayed in Mar 2025
Business travellers
16 review
8.0/10
Very Good
Posted on May 2, 2025
it will be great if the hotel can provide shuttle service to the airport
MaythinZar Lin
Standard Queen Room
Stayed in Dec 2024
Family
2 review
9.5/10
Amazing
Posted on Mar 20, 2025
Stayed for a short layover to catch an early morning flight. It was nice and clean, but the room took sometime to cool down even in the depth of winter.
Guest User
Standard Queen Room
Stayed in Nov 2024
Solo travellers
2 review
8.0/10
Very Good
Posted on Jan 2, 2025
The experience was ok; breakfast that cost 23 euros was not worth the cost as the coffee was terrible and the only healthy option was Greek yogurt and fruit and boiled eggs.
Guest User
Accessible Queen Room
Stayed in Nov 2024
Family
2 review
7.0/10
Posted on Feb 21, 2025
Stayed for one night. The location is within walking distance to the MRT station. The room was clean, but the bathroom was too big—was it designed for 3-5 people to use at the same time? It felt like wasted space.
Ai
Standard Queen Room
Stayed in Nov 2024
Business travellers
2 review
8.0/10
Very Good
Posted on Dec 9, 2024
The hair dryer is not working and waited for the serviceman to come (within 25min)
Waited 30min and call and nobody pickup.
Rushing for breakfast and going to airport. Don’t have time to wait for the servicemen and in the end never dry the long hair.
Hope that the hotel can keep the airport shuttle bus service for coming years. I dont mind to pay a bit more for it.
Guest User
Standard Twin Room
Stayed in Oct 2024
Business travellers
18 review
10.0/10
Outstanding
Posted on Dec 5, 2024
I think it’s good and suitable for business trip. Convenient is the most important. And of course quiet room could brings me good relax.
Guest User
Standard Queen Room
Stayed in Sep 2024
Family
15 review
7.0/10
Posted on Oct 23, 2024
No drinking water(amenity) in the room. You should buy it.
It's a bit long distance to take a walk to the airport with big luggage but the shuttle to airport does not run from 11:40 to 16:05.
When you take a taxi, Taxi driver asks special cost because he thinks that it is too close to drive to go with TAXI.