Hakata-ku Hakataekichuogai 4-16, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0012, JapanView Hotel Details
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Hotel Forza Hakataeki Chikushi-Guchi Ⅰ Guest Reviews
4.3/5
Very Good
567 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(567)
Positive reviews(552)
Reviews with photos/video(136)
Easy to get around(51)
Convenient for shopping(47)
Near shopping area(43)
Tasty coffee(22)
Delicious breakfast(22)
Strange smell in room(14)
Loved the massages(13)
Nice shower(10)
Negative reviews(15)
Heung
Superior Twin Room For 3 People
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The location is good, near the metro station.
Room is good for two people (big enough), but it will be better to have tableware in the room.
Response from Property: Thank you for staying with us. We're glad to hear that you were satisfied with the location and the room size. We also appreciate your valuable suggestion regarding the addition of dishware in the room. We will consider this for future improvements. We are committed to enhancing our services for our guests' comfort, and we look forward to welcoming you again in the future.
Jo.M
Healing Double Room
Stayed in Jan 2025
Family
11 review
4.0/5
Very Good
Posted on Feb 12, 2025
Can’t ask for a better location as the hotel is literally at the exit of Hakata station and had 2 Family Mart downstairs. The room was very spacious at 18m2 with ample space for a suitcase and had a massage chair in it. There was a lobby area with free coffee for guests to relax in. Service was ok, we didn’t have much interaction. There is no noise from being near a busy station at all.
The only issue was the housekeeping as we would find our disposable empty coffee cups and other trash still in the room though we requested for garbage or housekeeping to be thrown away.
Response from Property: Thank you very much for staying at our hotel.
I'm sorry to hear too much from you.
We will also pay close attention to cleanliness and maintain it so that everyone can enjoy the extraordinary world in the future.
I am glad that you were satisfied with the facilities in the building.
We will continue to work hard to impress and satisfy many customers.
We look forward to serving you again.
Guest User
Forza Double Room
Stayed in Nov 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jan 20, 2025
The hotel is conveniently located, 3 mins walk to Hakata Station with many convenient stores, restaurants, and malls. The stay was comfortable. I stayed in both double room and triple room. Triple room has a separate large bathroom and restroom. Toiletries can be collected on Lobby level. The checkin was completed by using the kiosk with assistance from hotel staff. It was quite fast.
Best hotel for convenience! At time, there was a Christmas Market at Hakata Station, so the area was not only beautiful but also very lively.
Response from Property: Thank you very much for staying at Hotel Forza Hakata Station Chikushiguchi 1.
All the staff were happy to hear that you were satisfied with the stay. "We are not satisfied with this result, and we intend to make a better hotel, so we hope that you will use Hotel Forza Hakata Station Chikushi-guchi I when you come back to Japan."
Guest User
Relaxing Twin Room
Stayed in Nov 2024
Family
4 review
3.7/5
Posted on Dec 17, 2024
The hotel is conveniently located near the station and a convenience store. The room is spacious, well-equipped, and comfortable.
Response from Property: Thank you very much for staying at our hotel this time.
Also, I would like to thank you again for your feedback on that occasion.
We will do our best to provide the best hospitality to our guests.
We will pay close attention to cleanliness so that everyone can enjoy the extraordinary world in the future.
All the staff will work hard to provide more hospitality when you visit the museum next time.
ON MAN
Healing Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 21, 2024
I was thoroughly impressed by the exceptional service provided. From the warm welcome at check-in to the attentive staff throughout my stay, every detail was handled with care and professionalism. The rooms were immaculate, and the amenities exceeded my expectations. Special thanks to Nishida San, Yoshioka San and Goto San and others for doing above and beyond to make my stay memorable. I highly recommend Forza Hotel to anyone looking for a comfortable and enjoyable experience. Keep up the great work!
Response from Property: Thank you very much for staying at Hotel Forza Hakata Station Tsukushi-guchi 1.
"It seems that the stay was satisfactory, and all the staff were happy." We intend to make a better hotel without being satisfied with the results of this visit, so we hope you will be able to use Hotel Forza Hakata Station Tsukushi-guchi I when you visit again.
Guest User
Forza Double Room
Stayed in Jan 2025
Family
6 review
4.7/5
Amazing
Posted on Mar 7, 2025
Hotel at a great location next to Hakata Station. Near all the shopping and food locations. Room is small similar to standard Japanese but clean and well maintained. Limited amenities as hotel is small but location make up for it all. Highly recommended
Response from Property: Thank you very much for your stay.
We hope you will have another opportunity to visit our hotel again.
All of our employees look forward to serving you again.
Guest User
Healing Double Room
Stayed in Jan 2025
Couples
1 review
2.0/5
Posted on Feb 14, 2025
I stay 2 nights. Good location, but poor services, the ladies in reception are not willing to help.
I found blood stains on the bed sheet, I have take the picture and shown to the receptionist and ask them make up room. However when I back to the room, bed sheet has been changed, but some black stains on the new bed sheet. Very poor cleaning service.
Last day when I check out, I ask for keep my luggage. The reception lady just used her finger show me the concierge area.
Ok, I believe it is not her duty. However after I kept my bag, I found the reception lady is helping other customers who are speaking Japanese to keep their luggage.
I am not recommend this hotel, you can find the other good hotel in the same price or the lower price.
Response from Property: 非常感謝您這次在福爾扎酒店博多站筑紫口1號下榻。
這次,我們深切地感到沒能讓顧客滿意的停留,對顧客的關懷也不夠充分。作為前台工作人員,今後會更加認真地進行。
chan
Forza Double Room
Stayed in Dec 2024
Couples
23 review
3.5/5
Posted on Feb 24, 2025
We chose to stay here just to be near the train station. Otherwise, not the best hotel service, but you get what you pay for. The hotel is in need of modernisation, however, the location is very convenient.
Response from Property: Thank you very much for having stayed at our hotel this time.
Also, thank you again for having posted a review despite being busy.
Based on the opinion received this time, we will reform and continue to aim for better service improvement.
If you use the hotel again, we are glad.
Hoi Yan
Superior Double Room
Stayed in Nov 2024
Family
5 review
4.5/5
Great
Posted on Jan 17, 2025
Perfect Location, right next to the HAKATA station// overall clean// have to self check in, but staff there will provide guidance// They have a small massage machine in my room
Response from Property: Thank you very much for staying at Hotel Forza Hakata Station Chikushiguchi 1.
We will continue to strive to provide you with comfortable services and facilities from the perspective of our customers.
Candy YK Chan
Deluxe Double Room
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Jan 1, 2025
Very convenient to shopping malls and JR station, free 24 Hrs coffee service at lobby, quick check in system
Response from Property: Thank you very much for staying at Hotel Forza Hakata Station Chikushiguchi 1.
In order to continue to be a hotel chosen by everyone, we value the hospitality and intend to provide services that meet the expectations of our customers.
Kwok
Hollywood Twin Room For 2 People
Stayed in Feb 2025
Travel with friends
12 review
4.2/5
Very Good
Posted on Mar 17, 2025
Great location, nice staff, clean room but the furniture seems a bit old.
Response from Property: Thank you very much for staying at our hotel the other day.
Based on the opinion received this time, we will reform and continue to aim for better service improvement.
If you use the hotel again, we are glad.
Guest User
Forza Double Room
Stayed in Apr 2024
Couples
5 review
3.5/5
Posted on May 18, 2024
Near halts station so very convenient for train journeys or to take the subway to the airport.
Response from Property: Thank you for staying at our hotel among many hotels.
We will pay close attention to cleanliness so that everyone can enjoy the extraordinary world in the future.
All the staff will work hard to provide more hospitality when you visit the museum next time.
Guest User
Deluxe Double Room
Stayed in Oct 2024
Family
7 review
4.5/5
Great
Posted on Jan 27, 2025
The hotel is near Hakata station. It's very convenient for travel. Clean and good service.
Response from Property: Thank you very much for visiting us this time.
Thank you for your favorable evaluation of the staff's service. I will try to treat you even more.
We look forward to serving you again.
Phongsopa
Hollywood Twin Room For 2 People
Stayed in Mar 2024
Family
9 review
2.7/5
Posted on Apr 23, 2024
The location is good, not far from Hakata station but we don't applicate the react of the concierge, their faces are not happy to service. the room is ok and we like the massage machine and shower.
Response from Property: Thank you very much for staying the other day.
"This stay was not satisfactory to our guests, and we felt that we lacked consideration for our guests." As a front desk staff member, I will try to be more polite in the future.
From now on, we will thoroughly inspect and confirm after cleaning.
We apologize for making you feel bad despite your expectations. We will continue to work hard every day to welcome you with comfortable services and facilities from the perspective of our customers, so we would appreciate your continued patronage.
Based on your feedback, we will work hard to improve our service.
I would appreciate it if you could consider it again if you have an opportunity.
Wai Peng Chan
Forza King Room
Stayed in Mar 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 11, 2024
I stayed in the Forza King Room for 4 nights. It was amazing. We have a LG Styler in the room, and nano facial machine which my friend enjoyed using it.
There is also a coffee machine where we get hot chocolates - warms the body when the weather is chilly in April.
Response from Property: Thank you very much for staying at our hotel this time.
We will continue to try to be kind and courteous.
We will pay close attention to cleanliness so that everyone can enjoy the extraordinary world in the future.
I am glad that you were satisfied with the facilities in the building.
We will continue to strive to improve our service with the aim of creating facilities that will satisfy our customers more.
We will work hard to provide better service in the future.
We look forward to your next visit.