Mokinba Hotels King Reviews

Good location and kind staffs. I stayed this hotel in winter but room was too hot. I could feel summer night in the winter.

We booked at the king mokinba hotel and were very happy to think that we were going to be central to everything tourist in Milan, when we arrived, the surprise that they had prepared for us with the hope of enjoying a few days in this city, they told us that they were sending us to their other Milan hotel “Baviera mokinba” because this one had a problem and they did not have rooms available, the supposed hotel was much further from the center on foot and thinking that we did not have to take public transportation they forced us to do it every day, paying for it ourselves. They did not have any details after the inconvenience (giving us transportation or inviting us to a buffet breakfast since we had not booked it) the least they should have done was notify us before our arrival at the hotel at least a day before and we were not happy By not doing so, they did not show any deference to this inconvenience. My mobility was reduced due to a discomfort in one foot that prevented me from walking much, so we paid for a more central (more expensive) hotel and in the end they accommodated us in another. A shame and an extra expense on my trip that was not my responsibility, really.

The lighting in the room was relatively dim and there was no air conditioning. Fortunately, it was winter. The toilet is large, but the overall feeling is dark and shabby. But the location is convenient 

This time, when I booked this hotel, the hotel payment option was paid immediately. Thanks to this, it was very difficult to settle the travel expenses because it was so complicated. The desk was incredibly unfriendly, and no matter how much I explained on site, no one would listen. This was in contrast to the people who stayed at other hotels nearby who had a very comfortable stay. I sincerely do not want to stay again. Please be sure to delete on-site payment from the options before operating. It's not because people who pay more and choose the on-site payment option are stupid, it's because they do it for a good reason. Even though you showed up at the check-in time and didn't show up, are you still insisting on paying with a deposit card?

Clearly, the option says ‘Pay at accommodation’. Please check your voucher now. The hotel fee was paid with a deposit card because the desk insisted that the payment had already been made. I need to settle the travel expenses, but I'm really embarrassed because the payment was made using my personal card that made the reservation. If this were to be the case, wouldn't there be a reason to choose a more expensive hotel payment option? Even the Trip.com customer service center confirmed that this was a deposit, but I asked several people here and they insisted until the end. This is the end of unkindness.

The transportation is convenient, because it's next to the street, it's a bit noisy, breakfast is ok

The location of the hotel is very good, 10 minutes walk from Milan Cathedral, the basic room type is very small, the windows are also very small, it can barely accommodate people. You have to pay for breakfast yourself, 12euro, and there are not many things to eat.

We found the hotel easily and it was very well situated close to the city centre and Parco Sempione. The room was sufficiently big for three people and the bathroom nice and clean. The bed was, in my opinion, a bit hard and short. I'm not extremely tall 168 cm, but my feet reached outside of the end of the bed.

First - strange name. The people at the front desk during the day hours were very helpful and they helped us get a very early check in. Night time guy - don’t bother him. The moldings around many of the doors on our floor were coming off. The lighting system requires you to put your key card in a contraption at the door for the lights to work. The shower barely fits a person and it’s very noisy when you invariably hit the surround. Oh, no wash cloths. The walls are paper thin though generally the place was quiet overall. You cannot adjust the heat in the room. They set it for the whole property. It was very warm. The elevator could only house 2 people. And 2 pieces of luggage. None of this would keep me from staying there again though. Wi-Fi was good. Did not try breakfast so can’t say but there are a number of Cafe/bars within 1-2 minutes. It’s a 3 star European hotel. It meets those criteria. It’s fine.

Much smaller property than expected. Careful on choosing the room, they have double or full list, they will give you the double instead. Very small accomodations.

Photos dont show current conditions. Was not impressed or satisfied about my stay. Staff needs to provide more service and less explanation.

For a budget hotel this property is fantastic. Very clean modern decorated rooms, friendly staff, excellent location close to everything you need and quiet rooms. Would definitely recommend this hotel for anyone on a budget or not.

This is happening a lot. We see the picture of the hotel room, we book the hotel, then when we arrive the room doesn’t look anything like the picture. This room is extremely small. Nothing like we thought.

Terrible customer service ! Terrible beds and they advertise as having parking but they don’t !! They refer a public parking lot, located 1km away that costs 3,50 Euros per hour! If it’s raining be prepared to get soaked. And if you have mobility issues check in advance how to get to the room , because they have an elevator that barely fit the luggages and there are a few stairs steps to reach it.