Barbara R
April 4, 2025
We returned to this hotel after enjoying it so much in 2020. This time we went with 'Jet 2 Indulgent escapes'. Thankfully nothing had changed it is still as charming and friendly as we remembered. Our room was spacious on the ground floor with a lovely terrace overlooking their beautiful gardens. On arrival we were welcomed back by reception and a wonderful bowl of fresh fruit and a bottle of bubbly on ice was waiting for us. We were also pleased to see Colombo the giant tortuous is still there! When we departed after a superb week, we left some information at reception for friends who were arriving that day. Our friends were warmly welcomed and a charming letter, Madeira wine and pastries left for them on their final day, thanking them for taking our recommendation and staying at their hotel. Such a nice touch. We played pool every evening on returning from our evening meal and enjoyed lunching by the pool. Reception can't do enough for you and all the staff are friendly. We couldn't recommend this hotel enough. It is a little out of town and quite high up, but the hotel provides a shuttle bus to and from the hotel, there is also a bus from the centre of town that stops 100 metres from the hotel, and taxies are cheap at between 7-9 Euros from town to the hotel.