Galactic International Hotel Group Hotels in Ganzhou

[Room air conditioner does not cool] The few days we stayed there happened to be during the Spring Festival. The weather turned warmer, and the indoor air conditioner could only heat, causing the indoor temperature to reach above 25 degrees. It was so hot at night that I sweated. I reported it to the front desk, but the front desk could not solve it. I couldn't sleep well at night. I woke up several times in the middle of the night due to the heat, and finally I could only open the window for ventilation. [Water seepage in the bathroom door gap] The bathroom shower cannot be adjusted up and down, left and right. Once the water is turned on, it will rush towards the door gap, and then the door gap is not sealed, resulting in the bathroom being flooded and unable to be drained out, making the floor full of water. The hot and cold water in the sink are also installed upside down. [The curtains have very poor light blocking] First of all, the room has floor-to-ceiling glass windows, the sun is very strong, and the curtains are very light-transmitting, resulting in the room being very bright when sleeping in the afternoon and waking up in the morning, and being woken up very early. This makes people sleep very badly, and they can't sleep in even if they want to sleep in. [Breakfast is in short supply] I can understand that one or two dishes are out of stock, but I have never tried 90% of the dishes out of stock. I took a plate and turned it around and found that there was no dish. It was okay on the first day, but it was still the same on the second day. I am afraid that this kitchen manager doesn't want to do it anymore. Doesn't he have any foresight and emergency response ability? [The housekeeping manager is very good] At night, the child accidentally soiled the sheets and had to change the whole set. I thought about losing money, but the housekeeping manager said that it would be fine during the Spring Festival. [Overall service] The grassroots service staff are all very good, but it can be seen that the hotel management is lacking. Too much attention is paid to superficial work, and the most important sleep quality and check-in experience are not paid attention. The hotel is ultimately for comfortable living. [Convenient transportation] The transportation is in the new district, located in the CBD business office building, with convenient transportation. There are plenty of parking spaces under the parking lot, so you don't have to worry about not having parking spaces. It is also convenient to order takeout. [Great night view] The night view can basically see half of the new district and overlook the mountains, which is suitable for people who like to see the night view from high altitude. In addition, the hotel restaurant is located on the 39th floor, and the scenery is also very good.