Guest User
May 30, 2025
We had the pleasure of spending our anniversary at this beautiful property, and from the moment we arrived, the customer service stood out as truly exceptional. Every team member we encountered was warm, welcoming, and genuinely committed to making our stay as comfortable and enjoyable as possible. It’s clear the staff takes great pride in creating a wonderful guest experience, and it did not go unnoticed. Thanks to the AmEx Fine Hotels & Resorts program, we were able to upgrade to a Ridge Suite—and the suite was perfection: spacious, warmly decorated, and thoughtfully laid out. It struck the perfect balance between luxury and comfort, offering a peaceful retreat that we’ll absolutely be selecting again for future stays. The pool area had a lovely, relaxed vibe. Whether you're traveling as a couple, with friends, or family, it’s the kind of environment that adapts to your mood effortlessly. One note for fellow pet owners: if you're visiting during tick season, take extra precautions. We never stepped outside our unit with our dogs without picking up multiple ticks—on them and on us. This, of course, isn’t the hotel’s fault, but it’s worth mentioning for anyone planning a stay during tick season. We would have appreciated a heads-up, but not completely under the control of management clearly. That small inconvenience aside, the experience was nothing short of wonderful. It was a perfect way to celebrate our anniversary, and we’re already looking forward to returning. This is a property that clearly values its guests and invests in creating memorable, high-quality stays. Highly recommend.