Verified traveler
January 2, 2024
We had to change rooms twice. There is an overwhelming scent of scented spray throughout the hotel. We were told they spray because of the kitchenettes in the rooms. Not good for people with allergies and asthma. 2nd room had only 1 heater working barely. The gentleman who checked us in was extremely pleasant and helpful, he knows how to treat people. But whoever picked up the phone at guest services (a woman) said it was my choice to change the first room, as if I was at fault for not being able to breathe with the spray smell. Rugs and sofa cushion covers needed a wash. Loved the peace of the area. Kitchen, bathroom, and bedding were extremely clean which was great.