Beau-Rivage Genève

Location is very good , But the room is to small , and facilities is very old , not value for the price , Room service is not good enough , the cleaner is not polite , Food is fine

It's the first time for my wife and I to visit Geneva, the city of horology. The stay at Beau-Rivage Geneva is extraordinary. No other hotels that we have stayed before even come close to BRG. Starting from pre-arrival emails asking for our preference, Guillaume of the concierge team has proactively arranged Geneva Transportation Card for us to travel from airport to the hotel. Another colleague, Jonathan also helped us secure a table for dinner at Cafe de Paris on the first night. The highlight is certainly the surprised complimentary upgrade of our room to their Junior Suite with Lake View by concierge team, Celine, on our arrival. Celine is very friendly and helpful, accompanying us to our suite and showing us around inside the accommodation. Needless to say, the breath-taking view at the balcony, seeing the Jet d'eau Genève is THE reason for us to come all the way to Geneva! Knowing that we will leave early for a day trip on the 2nd day before the usual breakfast hour, Celine immediately helped us arrange a complimentary breakfast delivered to our room at 6:30am. That is really sweet and considerate. Another handsome gentleman of the concierge team also helped us delayed the check out time to 2pm on the 3rd day, allowing us to have adequate time to take a shower after strolling in the city for last minute shopping, before catching our flight in the afternoon. Last but not the least, upon leaving the hotel, another gentleman at the entrance helping with our luggage even provided us chilled bottle of mineral water, to keep us cool on our way to the airport via train! All these outstanding hospitalities have left fond memories in our hearts. We will definitely come back again to cerebrate important events of our life, such as Anniversary. Thank you once again for everything.

Staff is wonderful very welcoming Hotel is beautiful Rooms are amazing Food is excellent Hotel location is perfect Can’t wait to return