The staff was amazing! Very customer service oriented. If I was only scoring based on that, it would be 5 stars. The property appeared nice and the surrounding area was beautiful. However, the room left a lot to be desired. Couch was so dirty the arms were blackened. The table in the room had chipped wood, and the chair had worn/missing leather. Tub was chipped in multiple places, and the dispensers weren’t wiped down. A few upgrades to this hotel could easily get it back to a great place. Not the worse, but certainly not the best!