Extended Stay America Suites - Tacoma - South

They were clean and treat you better than most hotels. Give you privacy. Unlike most hotels. I know they had breakfast but we didn't make it for that. Laundry room was great we got most of our clothes clean anyways. The best time is at night to do laundry. It's open for the most part. Thanks you we're great

It was an experience lol the heat didn’t work in the room for at least 2-3 days and nights and the staff got upset the moment I kept bringing it up. The staff wouldn’t supply any extra blankets almost every night I was cold and more tired than before it just wasn’t the most clean and I just will remember never to have a friend book a reservation for me again. It was my first time traveling and I just expected to be treated better. I even had to fight for clean towels and wash cloths I just ended up buying my own across the street. I was only there for a short time before I have to come back and I’m just not happy with the service and the way I was spoken to. I even called downstairs one night to confirm my time and day for checkout because I had seen a mistake on the reservation before the internet stopped working and the lady told me the wrong time and date and just hung up on me.. I wasn’t expecting anything glamorous I grew up very poor and have worked for everything I have today and I am still fine with the simplicity of life but this just was unacceptable.

For the Tacoma area the cost was very reasonable. Close to the Tacoma mall, local restaurants, and area hospitals. Gated parking area. Older facility and starting to show its age. Staff was friendly. Refrigerator, microwave, stove, and full sized refrigerator.

Staff was definitely extremely nice and the room was definitely what me and my husband needed, however the condition of the room was not too well the room had a funny smell, there was stains on the kitchen floor, bathroom walls, and refrigerator when I got there. The bed was okay and there was ******* and strange people staying there. If they renovated the rooms I think there will be some potential and better views but overall my stay was not too bad don’t have too many complaints

Its very convenient for us and the staff is good, but the rooms are rather dirty. Our first room, the toilet was plugged, and we couldn't get it unplugged. Also the stove top was quite greasy. We got a new room, which was fine, except it looked like it had not been vacuumed. There were crumbs everywhere by the beds.

Pot & cigarette smell right away. Floors dirty. Mattresses were too soft, you sink in the middle.

I left this hotel and stayed elsewhere even though I couldn’t get a refund. It just wasn’t pleasant at all. Really inconvenient front door and parking with gate gave the impression that it wasn’t safe. Smelly and run-down and not a place my daughter and I wanted to relax for the night.

I was stuck in this place for a week. No dishes, no coffee pot, no nothing because it is government funded by the biden regime for the homeless and illegal aliens. While the behavior of the freeloaders was better than other places I discovered to be undercover government operations unadvertised, the place smelled like feet, out of control kids were screaming bloody murder while their mother beat them, dogs were barking in the hallway, and people try to get into the protected gate by waiting for paying guests to enter and they follow them right in I won't stay at this place again unless I confirm in advance the illegal biden regime isn't involved at all. This is a horrible thing our former country is allowing to happen... more like forcing, and it is ruining the good name of good hotels nationwide. Soon, there will be no hotels available as all the illegal aliens and homeless will take them over at our expense. Frankly, I shouldn't have had to pay a dime to stay there. I'm already paying for everyone else to stay there. Down with the illegal regime. Restore the image of Extended Stay America which used to be EXCELLENT until this happened.