Mindi1211
February 18, 2024
There was a problem with the check-in, even though the payment was successful. When I checked in, the hotel said that I had received a cancellation email the day before, and I didn’t know who had the problem. Fortunately, the hotel had the last room left that day, otherwise I might have slept on the street that day. In the end, I wasted one at the front desk. I stayed at Ctrip’s after-sales department after paying for a room for many hours. To be honest, I was a little disappointed that they didn’t handle this major incident very well.
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